llamadas wifi
30 TopicsInternational Wifi Calls
I am trying to understand this. i was on an international call for over 3 hours. I thought since it was a WiFi call I would not get charged expensive international rates. After my call, I received a text that my call cost me $636.00.. That's $3 a minute charge. I think that is kind of outrageous for a WiFi call. Is this standard in the industry? I just want to understand this practice. if they call me do I getcharged the same or is it free because I am the one who answered the call? Help me understand how this all works to see if I need to pursue other avenues to communicate with friends abroad I have made over the years. Thank you for your time.40KViews1like13ComentariosWIFI Calling Preferences Being Forced to Cellular Preferred
I am experiencing my WIFI Calling Preferences always being forced to "cellular preferred", as are others. I live in an area with poor T-mobile mobile data signal and this recent behavior makes my phone unable to make and receive calls and text messages. I believe the problem only started happening after the next to last T-Mobile software update. Everything was fine for my first 5 months of ownership. A Google search shows posts of other users experiencing the same issue, but no options other than a tedious workaround of manually switching the phone to Airplane mode and changing the WIFI calling preferences back to "WIFI preferred". I have to do this kind of process each time I enter and leave my home, and sometimes have to reboot my phone as well. The times I've forgotten, I've missed package deliveries and went to a doctor appointment when the doctor had left a message that he was out sick. This appears to be a carrier specific issue as far as I can see. I even tried replacing my rock solid Netgear R6400 router with an ASUS AX3000 router with no resulting changes. I'm in a small apartment only 10 feet from the router, with a very strong WIFI signal. I have two Samsung Galaxy S20 phones (March 2020) which both exhibit the exact same behavior. I spoke with T-Mobile Tech support which appeared to be clueless about this issue other than to send me two new S20 phones under warranty to my T-Mobile store. I do not have high confidence in this approach but will try the new phones and report back. Does anyone know anything more? I am not aware of T-Mobile publicly acknowledging this issue.33KViews30likes87ComentariosHow do I turn off International calling entirely on my T-Mobile phone line?
Me or one of my family members accidentally dial a international number directly from contacts which doesn't go through WhatsApp or Hangouts and unknowingly goes through T-Mobile. I want to entirely shut off the option to dial International numbers from cellular line. ¿Cómo lo hago?14KViews1like10ComentariosWifi calling while outside of US
Super frustrated with this… We are in Japan now. (Have US phone numbers)My kid made some calls to US via Wi-Fi calls (which is stated in our billing) and received some calls from US (also says Wi-Fi calls on the billing) I chatted someone at customer service for over an hour and she said we will be charged for this. (25c/min) (for both incoming calls and going calls) but more I read up on it, I should not get charged when using Wi-Fi calls between two US phone numbers. Am I wrong? please advise me if you have had the same experience. we have One plan with unlimited calls. thank you.Solved9.9KViews0likes10ComentariosText message phone numbers turning to email addresses on WIFI calling
About 2 years ago, people's phone numbers began showing up as phone#@vtext.net, phone#@text.att.net, or phone#@tmomail.net, etc when I received SMS texts on WIFI calling on my Tmobile Samsung devices. The problem is that my text responses to these number-email combinations do not go through or end up garbled on the recipients end. I have called about this problem and Tmobile seems to have no idea how to fix this. And there appears to be no way to reverse these number-emails back to just phone numbers once this error has occurred. Even worse, more and more of my contacts have become these strange phone-email hybrids and I can no longer directly respond to texts with them. FOR EVERY TEXT RESPONSE I HAVE TO CREATE A NEW MESSAGE, CHOOSE THEIR PHONE NUMBER FROM MY CONTACTS AND SEND! It's absolutely ridiculous and frustrating. Fortunately WhatsApp and others exist but a phones BASIC SMS function should work without this kind of error! I know of no other person on any other carrier that has this problem. Please fix Tmobile!Solved6.5KViews0likes18ComentariosHome Internet & Wifi calling
just set up new Tmobile home internet in a rural area-all carriers are iffy here but the Tmobile speed and connection are ok at home (not so much in some communities near me). That is the issue-I have my cell service on Verizon (best coverage all communities) and it will not connect a wifi calling attempt. All other cell services work flawlessly and if I use a different sip the wifi calling works on the phone. I have tried a different router (actually 3 of them as well as mesh system all with the same results-internet traffic is good and no wifi calling) I would like to resolve this and continue with Tmobile but without wifi calling its not helpful-any suggestions?4.4KViews3likes39ComentariosDoes Wi-fi calling HAVE to be turned on for my phone to make calls to work?
My phone suddenly stopped making calls or receiving Texts. Then I chose to turn on WiFi calling and things began working. Should WiFi calling always be on? Is my phone needing to be serviced? I've tried understanding Troubleshooting. A suggestion to do a Master Reset. I can't figure out how to do that.3.1KViews0likes5ComentariosWill unlocked phones work with T-Mobile Wifi calling ?
If I purchase an unlocked phone, for example an S22 Ultra unlocked version, will I be able to make Wifi calls on T-Mobile ? This is assuming I use a T-Mobile SIM with it, or eSIM, of course. The reason I ask is that I have no reliable cell coverage at home. Neither 3G/4G/5G offer reliable signals in all places in my home from any operator. A T-mobile cellspot in-home LTE tower also does not cover my entire home. The only thing that works reliably is Wifi calls, using a combination of 5 wireless access points. My current phone is a T-mobile version (Note 20 Ultra) and works with Wifi calls. I need my next phone to continue to work with Wifi calls. Some unlocked phones are available for significantly less than the T-mobile versions, for example the S22 Ultra version sold by Google on Fi is $700 vs $1200 on t-mobile.com . But will it work with T-mobile Wifi calling ?3.1KViews0likes12ComentariosWiFi Calling not working suddenly
We have two Apple Store iPhones, one a 12, one a 12 Mini. Both have LTE enabled and work with LTE/5G coverage when we are out and about. ISP is Spectrum; our connection typically speed tests at >300 Mbps down and 19-20 Mbps up. It's been rock-solid for other purposesall day, including steaming media. Phones use WiFi for other purposes without problems.We live on the island of Kauai, HI.Router is an ASUS RT-AC68U. All devices have most current non-beta system software. All have been rebooted in the process of troubleshooting this. T-Mobile plan is postpaid unlimited. WiFi Calling is essential for us since we have marginal to no wireless coverage at home. WiFi Calling on T-Mobile has worked reliablysince we switched to T-Mobile in the fall of 2020. Sometime recently, WiFi Calling has stopped working. Both devices show green wireless antenna, "No Service", greywireless antenna, "T-Mobile WiFi Calling", green wireless antenna, "No Service", [rinse and repeat on about a five second cycle]. The phones both installed a "T-Mobile Service Update" several weeks back; at that time, I noticed that my battery was not lasting nearly as long, and the largest consumer was "No Cell Coverage". (63% over the last ten days, none in last 24 hours.) I don't know when WiFi Calling stopped working; I did put on the latest iOS security update several days back. Any advice? Unreliable WiFi Calling (previously on Pixel/Verizon and Pixel/Google Fi) has been the bane of my wireless existence for several years now. I thought six months or so with T-Mobile with reliable WiFi Calling was a good sign. Now, not so much.3KViews0likes10Comentarios