User Profile
aaronkameron
Network Novice
Joined 7 years ago
User Widgets
Contribuciones
Re: Text message phone numbers turning to email addresses on WIFI calling
Thanks for the follow-up. I spoke with my IT at work and they had no clue. My only solution is to replace my SIM card again, delete the contacts and avoid WIFI calling which, unfortunately, is not an option. So, for now, I have been using Whatsapp and facebook messenger instead of my basic SMS because of this ridiculous error. It appears I'm not the only one with this problem.. https://support.t-mobile.com/message/624377?et=watches.email.thread#624377 ..and sadly my problem persists unresolved. 😥5Visto0likes0ComentariosRe: Text message phone numbers turning to email addresses on WIFI calling
A good thought but most of may day is spent at work in a large hospital where I rely on Wifi calling due to poor service. Maybe it's time to switch carriers? 😥 That'd be sad though cause I've been with Tmobile for almost 13 years..9Visto0likes0ComentariosRe: Text message phone numbers turning to email addresses on WIFI calling
Thanks for the reply. I have had 2 different Samsung phones now and 2 different Sim cards. The problem is solved briefly with a new phone and deleting the affected contacts. But within days it occurs again and I have found no way to revert or prevent the phone-email combo. I'm fairly certain it originates from WiFi calling\texting. It's odd that it only occurs with some and not all of my contacts. Thinking about it, none of my contacts older than 3 years or so have been affected..9Visto0likes0ComentariosText message phone numbers turning to email addresses on WIFI calling
About 2 years ago, people's phone numbers began showing up as phone#@vtext.net, phone#@text.att.net, or phone#@tmomail.net, etc when I received SMS texts on WIFI calling on my Tmobile Samsung devices. The problem is that my text responses to these number-email combinations do not go through or end up garbled on the recipients end. I have called about this problem and Tmobile seems to have no idea how to fix this. And there appears to be no way to reverse these number-emails back to just phone numbers once this error has occurred. Even worse, more and more of my contacts have become these strange phone-email hybrids and I can no longer directly respond to texts with them. FOR EVERY TEXT RESPONSE I HAVE TO CREATE A NEW MESSAGE, CHOOSE THEIR PHONE NUMBER FROM MY CONTACTS AND SEND! It's absolutely ridiculous and frustrating. Fortunately WhatsApp and others exist but a phones BASIC SMS function should work without this kind of error! I know of no other person on any other carrier that has this problem. Please fix Tmobile!Solved6.5KViews0likes18Comentarios
