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bjdouglas
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Joined 11 months ago
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Re: International Roaming - Not connecting
Thanks for you inputs. Yes, the TMobile person I spoke to today fixed my issue within a few minutes. She said it is a very common issueand knew just what to do - the previous two "helpers" tried everything, unsuccessfully. She understood the issues here in Malaysia and somehow manually connected me with a tower (4G) - and, everything works fine - a bit slow, but fine. So, THANK YOU. There was also something amiss with my specific number that had not be "unlocked" or something, even though my wife and I are on the same plan…. I feel like I can navigate now thanks to GPS and internet access.19Visto0likes0ComentariosRe: International Roaming - Not connecting
Yes, I've enabled data roaming. It shows in my "cellular tab" that "no data" has been used. It's crazy since my wife's phone works just fine on the same plan, etc. It's honestly as though something associated with my number has roaming blocked or not enabled; I've been to an Apple store and a local cell phone store; they've tried the SIM card, etc. and it works in their device. They've also tried every setting, etc. Yes, we were on with TMobile technical support for almost an hour today; he tried reset, and all kinds of things, etc. Tried adding some random plan (my wife is on same plan and her phone is fine for data roaming). It's hard because I can't even use Whats App or GPS away from a wifi router. Tech support said they'd issue "a ticket" and get back with me but nothing yet.98Visto1like0ComentariosInternational Roaming - Not connecting
I can't get international roaming to connect to the internet even though all my settings are correct. We have unlimited data and texting, internationally. I have a feeling T Mobile is blocking my number from roaming but they can't figure it out. My wife on the same plan has working roaming - Any suggestions? T mobile cusomer care or technical could not resolve the issue - it's as though they are not recognizing my number, associated with the plan…17KViews1like20Comentarios