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CLane
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Joined 3 years ago
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Re: On Us with AirPods promotion & rebates
So I fell for this same story! Switched in Nov from sprint to t mobile because the military plan was better and we were told to switch before they forced it in 2022. Turned in 2 paid off iPhone 11's for 2 13's and turned in my new 12 pro max for a 13 along with 2 of the 3 AirPods we were offered. Before I signed everything I double and triple checked that I had completed and done all required processes for the promotions. I patiently waited the 2-3 billing cycles as expected, paid my last sprint bill Dec 5 and was charged my first bill from t mobile Dec 15th. Both included lease payments. That's a mess I'm just done fighting over. The new issue is the lines with the 13's have the applied trade in credit however they say o never turned in my 12 pro max. I have since submitted the receipt of turn in as well as the original box with the matching serial number and IEMI number from the receipt. They are "looking into" the $1000 credit I was told to expect. As far as the AirPods go I have now been told the same, one one per account, the promotion has expired (since I waited the instructed 2-3 cycles for correct billing) and was offered a one time curtesy credit of $65. So now I'm paying full price for my 13 pro max, as well as the installments on the AirPods I didn't even want. keep me in the loop if anyone starts a class action suit. I'm ready to agree to participate. This just isn't right and they are not taking any accountability for it.6Visto0likes0Comentarios