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Denisse
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Joined 2 years ago
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T mobile trade in scam
I have the same issue for my trade in devices. I trade in from Verizon to T-Mobile, they told me I HAVE TO get new phones and they make go from an iPhone 13 in Verizon to an iPhone 13 on T-Mobile. Now, I received an email saying that I should have kept the old phones in order to be able to do the keep and switch promotion. DO NOT TRUST THIS COMPANY, WORST CUSTOMER SERVICE, I HAVE CALLED at least 20 times this week and no one knows what to do, I went to the store and they said that keep waiting, waiting for what? until I can't return the new phones?260Visto0likes1Comentario