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Greg74
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Joined 3 years ago
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Re: No Free Lunch
You seem to think I'm down on TM. Far from it--they are as good or better than other carriers we've had. My point is that they will lose customers by not offering options to drop a benefit that no longer has the value promised when the customer signed the contract. By the way, it is more likely this is a loss leader for Netflix, not TM. Netflix probably bills slightly less than the $6.99 and TM pockets the difference as a fee for delivering new Netflix subscribers. If the deal was a loss leader for TM, they would be begging us to take a bill credit and get off the plan.10Visto0likes0ComentariosNo Free Lunch
Do people really think the T-Mobile streaming benefits are FREE? They are built into the price of your monthly service, and if you like that particular service, great. But now that Netflix had downgraded its plans to include advertising, and more importantly, to lock out certain movies and shows on the Standard w/ads plan, why won't T-Mobile give us a credit for the $6.99 cost we've been paying all along, so we can use that to get HBO, or one of the other services we like better? Otherwise, I will be switching providers to the one that installed a 5G tower next to my house and offers a bundled 5G internet and two line wireless deal that leaves a lot of money in my pocket.120Visto1like5ComentariosRe: 5G home internet keeps dropping
We had the same issue--frequent disconnects, inconsistent speeds (between slow and slower). After one day, it was clear it wasn't going to work. I returned the device less than 24 hours after installing it, got a receipt, called TM to insure it was removed from our service plan (Magenta). Today, our bill has increased by $7.33 for the prorated service. Considering the misleading ads, and the assurance given on TM's website that our residence was in the 5G internet service area, I'm now filing an online complaint with the FTC. As soon as our new phone is paid for, we are going back to Verizon.2Visto0likes0Comentarios