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HeavenM
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My favorite part of being in the Magenta Family has been seeing how T-Mobile shakes things up to get rid of antiquated practices and eliminate customer pain points. T-Mobile is up to some more great shenanigans. Today we announce the new Un-carrier Move: PHONE FREEDOM You know how it feels like the new guy always gets the good stuff? New babies get all the attention. New coworkers get all the good feedback. New customers get the better promotions. Well T-Mobile is here to disrupt this norm by introducing the new Go5G plan. Go5G and Go5G Plus offer more hotspot data and the Go5G Plus plan gives new and existing customers the same great device deals. Gone are the days of missing out on a major deal because you have been with the company for months or years. The new plans are great, but we have more. Phone Freedom is also bringing enhancements to our switcher programs. Carrier Freedom lets us reimburse you for your remaining device balance with your old carrier when you switch to us, trade in your old phone, and buy a new one on your T-Mobile account. With the Easy Unlock, you can now combine the device reimbursement with a promotion for your new phone. That means we will give you up to $650 per line to pay off old phones and deals to get a new one free or discounted. We are always learning, innovating, and building. Things are not always sunshine and rainbows, though. If you sign up and things are not performing the way you really need them to, we don't want you to feel stuck. I mean, we aren't a ball and chain, right? With the launch of our Go Back Guarantee, we are offering $50 per line via rebate for customers that switch to us, don't love the experience, and have to make the tough decision to go back to their previous carrier within the first 30 days. T-Mobile wants to be the wireless provider you choose, not the one you're stuck with. Phone Freedom offers great changes to break customer pain points. We are so excited to share this information with you. If you want to learn more, you can read about it on our Newsroom and our Un-Carrier page. Comment below with your thoughts or questions about our newest Un-carrier Move: Phone Freedom.T-Mobile's Community Updates
Hello everyone! It's time to share some exciting updates that are happening with our amazing T-Mobile Community. Congratulations are in order for @tmo_mike_c because he has transitioned to a new role within T-Mobile! Big things are in his future, and we all know that he is going to do great! My name is Heaven, and I will be taking over as Community Manager! I am so excited to be supporting this space. I look forward to using my experience with T-Mobile to help and guide all of you and take the opportunity to learn even more. A little about me: I have been with T-Mobile for 8 years focusing on customers. My favorite part of working with T-Mobile has been getting to network with different teams to find resolutions for customers and I hope to use my network to benefit this Community and its peer-to-peer focus. I am married and have two handsome boys, 3 years old and 5 months old. In my free time I like to crochet, hang out with family, and binge watch Netflix.Need to unlock a device? Here's some information to get you started.
The magic of cell phones is that they are our companion wherever we go. They connect us to friends and family, work, entertainment, and everything in between. Cell phones have also been a convenient place for us to store our treasures like pictures and music. Changing phones can be a headache, which is why unlocking our devices is so important if we are traveling to other countries or changing wireless providers. Let's take a look at the requirements and processes for unlocking your phone. Eligibility requirements To network unlock your device, you must first meet certain eligibility requirements. Some of the requirements are different based on your account type, but some things don't change. El dispositivo debe ser vendido por T-Mobile. It mustn't be reported as lost, stolen, or broken. The account associated to the device must be in good standing. T-Mobile may need proof of purchase or some additional information, but most of the time the unlock process is seamless and easy. If you are on a postpaid account, the unlock requirements are pretty straightforward. Make sure the device is paid off and it was used on your account for a minimum of 40 days. How easy is that?! :D If you have a prepaid plan, your device will be eligible for unlock 365 days after the day it was initially activated on the account. One year can be a very long time to wait, but don't fret - there's another option available. Prepaid accounts that activated the device at least 14 days ago and placed $100 in refills per line are also eligible for unlock. Each line can only have two unlocks per year, though, so keep that in mind if you are trying to unlock a third device on the same phone number. Process to unlock So how does the unlock happen? As soon as your device is eligible, you will receive a text message notification letting you know that you can go through the unlock process. It only takes a couple of minutes as long as you are connected to the T-Mobile data network or reliable Wi-Fi. Android devices are diverse, so the exact steps vary. Basically, you can go into settings and then to Network, Connections, or About Phone. You want to find the option for Network Unlock or Device Unlock. Finally, select Permanent Unlock and let it load. It may restart itself, but if it doesn't, you'll want to restart the phone and then you are ready to roll. If you use iPhone, you just insert the new SIM card and restart the phone. You can also follow the normal steps to activate the eSIM with the other service provider like normal. Easy peasy! To sum it up I love that we have reduced the effort that it takes to unlock devices by sending notifications proactively when the eligibility requirements are met and empowered device owners with the ability to complete the steps easily right from the phone. It saves so much time because there is no need to contact customer support or wait for a ticket to be filed to gain approval. I hope this helps answer any questions about our unlock process. You can find more information about our unlocking devices on our Support page. I would love to hear any thoughts or other questions that y'all have about unlocking devices.Re: Terms of Service pilicy Change and Fines against customers
Hello all.These changes only apply to third-party messaging vendors that send commercial mass messaging campaigns for other businesses. The vendors will be fined if the content they are sending does not meet the standards in our code of conduct, which is in place to protect consumers from illegal or illicit content and aligns to federal and state laws.T-Mobile's Celestial Leap: Embracing the Future with SpaceX
In an era where the sky is not the limit but the beginning, T-Mobile has once again proven its commitment to pioneering the future of connectivity. On January 3rd, the first set of satellites supporting the T-Mobile and Starlink partnership were launched into low-Earth orbit with SpaceX's Falcon 9 rocket. This significant event marks a new chapter in our relentless pursuit of being the best in the world at connecting customers to their world. A New Dawn of Connectivity SpaceX's Falcon 9 launch isn't just another satellite entering Earth's orbit; it's a beacon of innovation and partnership. These satellites are equipped with Direct to Cell technology that's set to work hand-in-hand with T-Mobile's network, expanding coverage and enhancing service like never before. Testing has already begun, and the service will start with texting. Voice and data will follow in the coming years. Right now, over half a million square miles of the United States are unreachable by normal towers because of the terrain, land-use restrictions, and many other factors. Imagine exploring the most remote hiking trail or sailing in the ocean while still being able to connect-even in places where no terrestrial towers would even be possible. This launch is a giant leap toward making that a reality for T-Mobile customers. Looking to the Stars As we celebrate this monumental launch, we're not just looking up at the stars; we're plotting a course among them. The recent satellite launch is not the end but the beginning. It's the first of many steps in our ongoing journey. Let's embrace the future together, with T-Mobile leading the way, one satellite at a time. You can learn more about the event on our Newsroom. Having wirelessservice from space feels like a sci-fi special effect instead of reality. Comment below with something from sci-fi or fantasy that you wish technology could make a real thing?iPhone 15 Preorder Thread
Apple's iPhone 15 lineup is set to launch on September 22. iPhone enthusiasts have eagerly anticipated it all over the world. In this article, I'll discuss the new iPhone lineup and key features. Keep reading to learn more about this highly anticipated event! Tech specs and features of the iPhone 15 lineup The iPhone 15 lineup comes with ceramic shield glass that makes them highly resistant to damage. There is now more room on the screen because they upgraded the old bezel notch to a Dynamic Island which provides alerts and shortcuts to your favorite apps. They also converted to the USB type-C charging port that supports faster charging and data transfer. Keeping safety in mind, Apple also includes two years of emergency SOS and roadside assistance via Satellite on all iPhone 15 models. Its A16 Bionic chipset makes the iPhone 15 and 15 Plus models faster and more efficient than previous iPhone models. The battery has 100% recycled cobalt and offers all day battery life. Cameras are always a big deal on phones and the iPhone 15 and 15 Plus don't disappoint. The main camera is 48MP and has 12 MP Telephoto capabilities built in. It also includes an Ultra-wide camera on the back and a true depth front camera. The iPhone 15 Pro and Pro Max differentiate themselves from the others in this lineup with the A17 Pro chip, which takes processing and machine learning power up a notch. Apple says that the iPhone 15 Pro and Pro Max are the "next level of gaming." These phones also come with some changes in the body with the titanium body in four great colors - Black Titanium, White Titanium, Blue Titanium and Natural Titanium. The Pro models of iPhones always have stronger cameras, and this year is no different. They have a 48 MP main camera with a larger sensor, the wide-angle lens, and a 12MP Telephoto lens with up to 10X zoom and 3-direction stabilization. Availability and deals Pre-order for the iPhone 15 lineup begins Friday, September 15, with availability on Friday, September 22. Discounts are one of the best ways to save money when it comes to purchasing any smartphone. T-Mobile loves offering a variety of deals so that there is something for everyone. You can always check out our active Apple Deals on the T-Mobile website. To learn more about the device lineup, check out Apple's Event Video. You can also view device details and tutorials on T-Mobile's Support page. Tell me about the feature you are most excited to try on these beautiful new phones. Display size: The display has rounded corners within a standard rectangle. When measured as a standard rectangular shape, the screen is 6.12 inches (iPhone15Pro) or 6.69 inches (iPhone15ProMax) diagonally. El área de visualización real es menor. Batería: Todas las afirmaciones sobre la batería dependen de la configuración de red y otros factores; los resultados reales varían. La batería tiene ciclos de recarga limitados y es posible que eventualmente deba ser reemplazada. La duración de la batería y el número de ciclos de recarga varían según el uso y la configuración. Visita apple.com/batteries y apple.com/iphone/battery.html para obtener más información. Roadside Assistance and Emergency SOS via satellite are included for free for two years with the activation of any iPhone 15 model. Los tiempos de conexión y respuesta varían según la ubicación, las condiciones del lugar y otros factores. Seesupport.apple.com/kb/HT213885for more information. iPhone 15 and iPhone 15 Pro can detect a severe car crash and call for help. Requiere conexión celular o Llamadas por Wi-Fi. Damage resistance: IPhone 15 Pro and iPhone 15 Pro Max are splash, water, and dust resistant and were tested under controlled laboratory conditions with a rating of iP68 under IEC standard 60529 (maximum depth of 6 meters up to 30 minutes). La resistencia a las salpicaduras, al agua y al polvo no es una condición permanente. La resistencia podría disminuir como consecuencia del uso normal. No intentes cargar el iPhone si está mojado. Consulta la Guía de Usuario para obtener las instrucciones de limpieza y secado. La garantía no cubre los daños producidos por líquidos. USB 3 cable with 10Gb/s speed required. The included USB-C Charge Cable is compatible with AirPods Pro (2nd generation) with MagSafe Charging Case (USB-C). Testing conducted by Apple in August 2023 using preproduction iPhone 15, iPhone 15 Plus, iPhone 15 Pro and iPhone 15 Pro Max units and software and accessory Apple USB-C Power Adapter (20W Model A2305). Pruebas de carga rápida realizadas con unidades de iPhone descargadas. Charge time varies with settings and environmental factors; actual results will vary.
