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HeavenM
Administrador de la comunidad
Joined 2 months ago
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Welcome to the new Community!
We are so happy that you found your way into the new community. We're always looking for ways to improve your experience, so we did a little remodeling. The first step was updating the website's location to T-Mobile.com/community. If you have any bookmarks or saved links, it'd be a good idea to update those, so you never have to worry about getting misdirected or lost in cyber space. You may have also noticed that things might look a little different. We tried not to make any drastic changes, but little things like the icons, avatar bubbles, or a few other things have a different theme or may not be in the same place. Got questions about the new look or layout? Let us know in the comments.Re: One UI updates for S21 Ultra.
Hi @badpiggA year is a very long time to wait for an update. The updates are ultimately rolled out by device manufacturers. They don't do it all at once, but it really should not have taken a year. There could have been some systematic confusion because the phone is from Verizon but being used on T-Mobile. The Samsung website has some troubleshooting steps to use when an update is released byt not showing on your phone.Software update failed on Galaxy phone or tablet. You can also find steps on how to force updates using SmartSwitch or a computer.How to update your Galaxy phone or tablet I'm not sure when the UI 6 will be available, but you might use the Samsung website to keep an eye on when it does release and try the steps for manually updating.Re: why I cannot call t mobile from Europe ans use data
Hey there @LyzzJust checking in. Were you able to get things working while in Italy? Turning roaming on is a great first step. You may also want to make sure that there aren't blocking features on your account that prevent international use. I now you have the $75 plan add-on, but there's a small chance that there is another feature on the account that'd prevent international connection.Re: Promotional gift card from sams club link not working
Our customer support team should be able to get you all fixed up with that broken link. Most people like working with our T-Force team. Just send a direct message to one of the social media icons at the bottom of this page. They're fantastic at reviewing accounts and quickly finding the best way to help out.Re: How to Get Text Notifications for 5G Home Internet?
If the only thing you have on your T-Mobile account is the internet, your account will not get text notifications. You'll get email notifications if you setup a T-Mobile ID, so that would be way easier to check than snail mail. There is not any way to have the notifications sent to non-T-Mobile phone numbers.Re: Samsung Galaxy Z flip5
Check outT-Mobile device unlock | T-Mobile Supportto see how to check your device unlock elibility on your T-Mobile account. You may need to do a software update since you are gettingCode 89. We see that code mentioned a lot on the forums, but T-Mobile doesn't return any codes like that during the unlock process, so I'm really not sure exactly what it means. If there is something preventing the phone from being eligible, you'll find that pretty easily in the steps on the website I linked above. Hope this helps!Re: Cannot Send SMS Messages
Hi @HankFromChicagoHave you been able to get your messages working yet? Did you try going through our troubleshooting steps onMessaging and Email troubleshooting | T-Mobile Support. They're pretty easy to follow and don't usually take very long. We'd love to know how it works out for you.
