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I_ve_Been_Yada_
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Re: $5 auto-pay discount, T-Mobile's breach of contract
This is a complete scam. The advertisement says no yada, yada, yada. No surprises. No fine print. This is exactly what this is - it's yada, yada, yada. I'm surprised a lawyer has not started a class action about this yet. I would join that class in an instant. $5/month across the entire class can add up.10Visto8likes0ComentariosRe: $5 auto-pay discount, T-Mobile's breach of contract
Every time I get a bill I'm remined how T-Mobile broke their promise and used the words in their advertisements to trick people into believing the company would actually live up to what it promised - no surprises, no fine print, no yada yada yada. It's not uncommon for people to discuss which company they use for service. Whenever that topic comes up in conversation, I share my experience with T-Mobile and how they promised no Yada, Yada, yada, but all I got was yada, yada, yada.11Visto3likes0ComentariosRe: $5 auto-pay discount, T-Mobile's breach of contract
Fortisanne wrote: I'm thinking about finding an attorney for a class action law suit if I don't just switch my coverage first! No surprises--this is a BIG surprise and there is NO way I would trust TMobile or any business with my banking information. As someone else said, I'm switching back to paper at the very least. I'm checking deals from other carriers and I have been with tmobile for over 10 years. So much for being loyal. I understand new customers having to do ACH to get a discount, but this is gouging your loyal customer. Dead on right! I already switched back to paper. Gouging customers is bad business and gets you class actions which end up being very costly. When someone asks me what I think of T-Mobile, I will give them my honest opinion - T-Mobile gouges its customers and doesn't live up to its promises.5Visto3likes0ComentariosRe: $5 auto-pay discount, T-Mobile's breach of contract
gramps28 wrote: cme4loans wrote: I signed up for $5/month auto-pay discount a couple months ago - but it wasn't applied when the next bill came. I called to inquire - they said I needed to switch from a credit card to an ACH, which I did. It's been another month now, and the new bill has no mention of the $5 credit. I am onthe phone with Customer Servicewho now says my plan doesn't qualify for the $5 auto-pay discount. No where on the website mentions this $5 discount Look for it on your next bill. If you changed it after the bill was already processed it may not of taken so ask for a credit. A class action is exactly the way to go. There are some people who post on these threads and they will say all the companies are doing it, or there was no contract, or the no increases only applied to rates and not total cost, or T-Mobile insome way or another has protected itself by legal disclaimers. Comments like that are useless. All they do is parrot back what T-Mobile wants people to believe. Even if all of that suff were true, so what. There are many theories which can be pursued in a class action lawsuit which will blow right through those kinds of defenses and force T-Mobile to live up to their original committment - just like the ads say - no increases, no surprises, no yada, yada, yada. Once the class action gets going, T-Mobile is going to pay a pretty penny for this yada, yada, yada.5Visto3likes0Comentarios