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IhateTMx100
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Re: T-Mobile Says Warehouse Didn't Find Returned Phone Yet
Same here! I got a replacement phone back in Feb of 2023 and i have proof that it was delivered to TX on 2/14/23 and over a month later on 3/25/23 I get texts and emails saying that i never returned my phone and that i will be charged $1500. I have called and chatted with numerous managers and supervisors who all said that the phone is returned but when i ask why then am i being charged they are saying that the warehouse did not scan the phone. WHY IS IT MY FAULT THAT THE WAREHOUSE DIDNT SCAN IN THE PHONE?! i 100% believe that tmobile is a fraud and since i am not the only one that is going through this that this is their tactic of trying to steal customers money. I will not sit quiet and let them steal money from me. Someone at the warehouse is either stealing the phones and/or selling them to someone and making innocent people like us be held responsible for something we did nothing wrong of. I have had Tmobile for almost 20 years and i regret it so much.20Visto1like0Comentarios