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iTinkeralot
Bandwidth Buff
Joined 4 years ago
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Re: repeater not connecting to gateway
It makes sense to me. Depending upon the Canon printer model and the age of the printer the network adapter capability is probably part of the equation. Assuming you have the Arcadyan or Sagemcon gateway you need to use the T-Mobile home internet mobile application to login as "admin" and be able to make changes. Once you are logged in you will want to select Networkon the bottom bar You should see a magenta dot with a white + in the middle. (select that) You can "ADD" a network SSID for your printer on the 2.4 GHz frequency (pass phrase as well) Provide it with WPA/WPA2 (AES) for the encryptionauthentication type Once you have the network name/passphrase/authentication type then "Apply/Save After that try to connect your printer to the network name you set up for the printer. My guess is the printer only supports 2.4 GHz radio frequency AND will only support WPA or WPA2 authentication type. If the default for the 2.4 GHz network for every thing else is WPA2/WPA3 (AES) then the printer cannot connect as it is expecting WPA for authentication type IF it is 5-7 years old. High probability. If you had your printer connected with an Ethernet cable then remove that before you attempt to connect to the new network name with the WPA authentication type.28Visto0likes0ComentariosRe: Home internet 5G but only 4G signal
So from the table we can see cell EDGE for both signals so very weak 4G & 5G signals. According to that there is a bit of noise on the 5G. That is the n71 band so it is a lower 5G gigahertz band not the n41 millimeter band which would be nice to get as it can be much faster. The B2 4G LTE is ok but not really strong enough for proper service. The problem appears to be the distance to the tower and cellular sources. Without additional metrics it is impossible to determine more. The PCI information, if the application provides it, would be useful as then we could find the cell using cell mapper.net and then use google maps to plot the distance to the tower that has the specific cell. Best guess I would say the tower that actually delivers those signals is at least 6 to 6.5 miles away or the power of each is rather low.35Visto0likes0ComentariosRe: Brand new to home Internet and hoping to improve speed
If you get the PCI value you can search for it on CellMapper.net and locate the tower that serves that signal out. With a 4G LTE / 5G NR capable phone it should be possible to obtain the cellular metrics for both signals. The bars on the LED screen are rather generic and do not provide enough information. It does not sound like you are receiving a 5G signal with those speeds or it is a very poor signal reception. You state you are using CellMapper on your phone so are you looking at 4G or 5G signaling or both? With CellMapper.net in a browser you can provide your area code to get the general location and then display 4G LTE, 5G NR, or both. I find filtering for one or the other helpful. You will see more 4G LTE towers and IF the 5G cell you receive is on the map that really helps but CellMapper is not 100% as it does rely upon users using the Android application and uploading the findings to the server to have the data installed into the database. This does require an account but it does not cost anything to set up. CellMapper seems to be one of the best resources for locating the cells still. Below is a chart that will help you determine more about your cellular signals. Use the T-Mobile home internet mobile application on your phone to see the cellular metrics. Determine if you really are receiving a functional 5G signal.25Visto0likes0ComentariosRe: Gateway IP address conflicts
You can open a console/terminal and ping the network broadcast address 192.168.12.255 and then check the client's ARP table (command arp -a). That should provide some idea of clients that are up and are responding. If you have set any static IP addresses on the network in the 101-254 range then remove the IP for any client with a static IP in that range and use an IP from 2-100. I am pretty sure the DHCP scope runs from 101-254. I never seen an IP assignment below 101 from DHCP. I can assign and I do assign static IPs below 100 so I am pretty sure it is safe to say it is ok and will not duplicate any IP addresses. You can easily test by pinging an IP address you want to set from a client that is connected with a valid IP address. If there is no response then the IP is probably free, assuming it is NOT part of the DHCP scope.33Visto0likes0ComentariosRe: Cannot connect to home internet app.
The T-Mobile home internet mobile application on an iPhone is a very frustrating experience. My phone reports it is connected to the proper SSID and it IS. If I pull up the mobile application it wants to get me started. It is too stupid to know this from the start that everything is setup and working. So, I tell it to connect to the network which the phone is connected to. It does its normal dance and presents me with the connect button and then spins and just presents the same screen. OK so here we are. I have discovered just WAIT FOR IT. I mean lay the phone down and WAIT. Give it 30-60 seconds and it will sometimes whoohoo connect. On a good day that works. On average it is a battle playing that game of connect 4-5 times if I am determined. I have an OLD Pixel with no SIMM that of course is Android and that seems to work more as it should. They have not managed to make the application function very well on iOS. It has been doing the exact same behavior for the past 2 years so I am not optimistic that the programmers will ever fix it on the iPhone. So, patience seem to be the key. You can't rush the application. It does what it wants in its own time.15Visto0likes0ComentariosRe: Full configuration of DHCP and other network services
Users do not have the ability to disable the DHCP on the gateway. The gateway cannot be configured in bridge mode either. Users can connect a second wireless router and have a double NAT solution but that is the only solution. If you go out watch the Nater Tater YouTube video you can see the workaround he has for disabling the wireless on the Arcadyan gateway. It is possible but T-Mobile does not promote this. Still it is a possible path to take. Nate clearly provides the information and it is not difficult.105Visto0likes0ComentariosRe: How do I report an issue with home internet mobile app?
You would probably be better off opening a trouble ticket with T-Mobile and reporting what you have seen and have to repeatedly deal with. T-Mobile might scrape the information from the community conversations but I sort of doubt they dig that deep here. I have had nothing but problems with the T-Mobile home internet application on my iPhone 12 Pro and I have seen some references here and there about how the application works on an Apple vs. Android device so another report does not surprise me in any way. You should probably also include more specifics about the Manufacturer of the phone, the model of the phone, the firmware/software version it runs etc…It might be helpful for a developer especially since they have to debug issues it helps to be able to reproduce them. I find the mobile application for gateway management to be nothing but a bother so I am extremely happy to still have the Nokia gateway as I don't have the frustration of trying to manage a network appliance with a mobile device. The web GUI rules for management of the gateway in my opinion. The decision to force the flakey mobile application upon users is a very poor one. I am sure it was only driven by the bean counters. One suggestion I can make with respect to the behavior you are talking about. When you see the gateway shows it has cellular communication go to a client on the local network and then change its DNS to say google.com 8.8.8.8 or 8.8.4.4 or quad9 9.9.9.9 or CloudFlare 1.1.1.1 and then see if that client can communicate to the internet. I have seen times when my gateway shows the cellular communication and I can see the inbound and outbound counters incrementing but have clients report no internet. If you change the DNS from 192.168.12.1 to one of the public hosted DNS servers and it works it just proves there is a DNS issue not some other problem with the gateway. It might save you from rebooting the gateway. Another tactic might be to flush the DNS from the client and try again but if the DNS is not resolving from the gateway router interface then it has stale information or is not communicating with the upstream authoritative DSN server.18Visto1like0ComentariosRe: gateway-pc wireless connection
When you enable the wireless do you have the Ethernet cable disconnected or connected? Was the wireless working before with a prior wireless router? If you look in "System Information" and the hardware what is the adapter model? Check in Control Panel and make sure the hardware does not have any alert. Maybe the system logging will provide some clues. If you have a USB wireless adapter about you might try another wireless adapter. I guess the one you are working with came installed in the client/laptop/desktop unit?32Visto1like0ComentariosRe: Juicebox 40 not working
I would guess the 443 will work but UDP port 8042 is probably blocked. Port 443 is secure HTTP and that probably is not the problem. With the T-Mobile 464XLAT solution port forwarding is a problem. That might be a show stopper for what you need. T-Mobile support can probably confirm but you might have to get up a level or two to get a proper answer.11Visto0likes0Comentarios