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jayt83
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Joined 2 years ago
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Re: why does T-Mobile suck
We too were lied to about coverage where we live, clearly shows highspeed 5g and LTE on the coverage map, reps confirmed as well. For 18 months we have been stuck in this bs limbo game of never having service, tkts over and over are closed before 24hrs of opening it with no logs, no explanation other than 'service working'. Was working fine until they pulled the Sprint tower and started putting up their own equipment out here on the 3 towers that service this area. Found out recently that my rural town has a contract with Verizon….so how was tmobile able to sell me service at the address provided? Then, this past week, our phones continue to go in and out of sos mode/emergency only calls, back to no service mode, then it connects for a few, then back to sos mode… can't change carriers at the moment, not for another 5 months without incurring ridiculous charges. Verizon claims some eligibility issue so they won't pay to port us. Just fed up, fed up of politicians pulling in money from these carriers and no one wanting to charge them with all the illegal activities they do on a daily basis. All the 5g lies should be enough grounds for a lawsuit, but no one wants to touch it.13Visto4likes0ComentariosRe: Anyone fed-up with horrible coverage from TMobile
They have used the 'we are currently upgrading your towers' lie for 18 months now….18months. They don't know what they are doing, I think this is obvious. When you no longer employ people that have knowledge on the job at hand, you have ashow like we currently have. I have talked to easily 100 different people with them, MAYBE, and this is a big maybe, there were 2 people that actually knew what they were talking about that pertained to the telecom industry and networking.For instance, a few days ago I told them I will be leaving tmo for Verizon and she tried to over talk me with her script, saying that I would have the same experience with them because they use the same towers and equipment and they also use the same bands….are youkidding me? I had to hang up.1Ver2likes0ComentariosRe: Anyone fed-up with horrible coverage from TMobile
Going to make no difference, no one is going to push against TMobile or any TELECOM at this point. They recently got into 'trouble' for their misleading ads and that is why they had to change their slogan. They will receive nothing more than a slap on the hand. The fine print clearly says that service is NOT guaranteed, this allows them to sell sell sell with no repercussions. They lobby politicians for a reason.2Visto2likes0ComentariosRe: Anyone else have issues with just VPN or work related applications?
This is due to a firmware update that is causing tons of issues for people. No gaming, vpn, streaming, anything that relies on a constant, consistent connection, no longer works. The new update on firmware caused the gateway to constantly disconnect and reconnect, making anything that relies on a tunnel, useless. THIS IS WHY. They are just acting like nothing is wrong, i don't get it. This is ridiculous. It has been over 5 days now.69Visto2likes0ComentariosRe: G4SE Internet Unstable as of Tuesday 1.03.19 Firmware Update Problem. Gaming and VPN Connections Dropping frequently.
Took me almost 3 minutes just to pull up this site that is owned by t-mobile. lmao. So i went to test the connection real quick. My upload is just going to crap, killing the entire connection. #1 6696 ms 1.2 Mbps #2 32961 ms 243.92 kbps #3 6088 ms 1.32 Mbps Here's latency on upload as well #1 959 ms #2 1980 ms #3 1442 ms #4 641 ms #5 6619 ms #6 11058 ms #7 94 ms #8 83 ms #9 69 ms #10 83 ms #11 85 ms #12 93 ms #13 1250 ms #14 79 ms #15 153 ms #16 256 ms #17 161 ms #18 199 ms #19 214 ms #20 251 ms Absolutely absurd. Latency on Download #1 697 ms #2 527 ms #3 83 ms #4 661 ms #5 2356 ms #6 3644 ms #7 32 ms During those ridiculous high pings, is when the connection drops everything and has to reinitiate the connection. Killing any tunnel in the process and causing horrible packet loss or EXTREMELY late packets.5Visto2likes0ComentariosRe: Almost 2 decades with T-mobile, but switching to AT&T today thanks to horrible customer service.
They don't give 2 about anything other than money. Customer service has got to be the most ignorant set of people I've ever had to encounter. They are extremely rude and back talk you, talk over you and insinuate that you are lying. After 22 years with them, our family is leaving for another carrier. We have had enough. Lie after lie after lie. Most disrespectful company I've ever come across.5Visto1like0ComentariosRe: why does T-Mobile suck
formercanuck wrote: First… TMobile doesn't guarantee service anywhere. I've been down this road many times with TMobile, At&t, and even Verizon. Recommend filing BBB ticket for escalation, and possibly your PUC , followed by FCC. TMobile escalation will help you get ported Appreciate it!6Visto1like0ComentariosRe: G4SE Internet Unstable as of Tuesday 1.03.19 Firmware Update Problem. Gaming and VPN Connections Dropping frequently.
Apparently no one at T-mobile has any actual idea on what the hell is going on and why this happened. Today i received a message from T-mobile stating they are now sending the wifi mesh to fix the current issues with the G4SE gateways……..Are you serious? My DSL will be sent out on wednesday and im done with T-mobile. This has just been a joke. How many firmware updates have you screwed up now? 5? 6 times now since it was released THIS YEAR. Do better, hiring competent people again would surely stop all of this crap that is happening for no reason other than people don't know what they are doing.13Visto1like0Comentarios