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jessapsychtx
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Joined 15 days ago
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Home Internet Promo: $200 Prepaid Virtual Card (Total Joke)
Hi, T-Mobile Community! I'm hopping on to introduce myself as one of the latest suckers who foolishly fell for the $200 prepaid virtual Mastercard home internet promotion! I switched from another perfectly good internet provider after being lured in by the promo. I activated my service in August andsubmitted for the promo online in September. Icalled customer service after about 5 weeks. I was then told to expect the card near the beginning of October. When I didn't receive it, I called again and was told to expect it on November 7th, right at the 8 week mark. I did notice my status changed from "received" to "approved" on the online tracker. This morning I called Customer service and was told it's actually not approved, but "pending," and that I should check again at the end of this month because processing takes at least ten weeks. As much fun as the anticipation, uncertainty, and inconsistency has been, I think I'm going to go ahead and go back to my former provider. This whole gaslit bit is not for me. If this has happened to you, know that you are not alone!! And if you're someone who is considering switching providers for and advertised rebate orpromotion, please reconsider!182Visto2likes3Comentarios