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KFreeman
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Joined 3 years ago
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Re: How Can T-mobile get away with Stealing & NEVER resolve issues, only promising to have a Supervisor Call back but Never Do?
I was just on hold for a supervisor for 1 hour and 48 mins. The rep said she was connecting the call and hung up in my face. This company is TRASH!4Visto3likes0ComentariosRe: How Can T-mobile get away with Stealing & NEVER resolve issues, only promising to have a Supervisor Call back but Never Do?
T-Mobile needs to do better! I have had service for over 5 years and I am just realizing how bad their support is when you need help with an issue. The rep's will lie to you and tell you that they will call you back and never do. They will tell you that they filed a fraud claim and actually give you a fake fraud claim number when you ask for one, they will also activate a sim card on your account without your knowledge. Some of the employees are crooks and they lack integrity. I can tell that this company does not hold their employees accountable for anything because if they did, there wouldn't be so many employees dropping the ball and being dishonest. No company can keep operating this way and keep thriving. Eventually they will be known as the trash of the communications industry.5Visto3likes0Comentarios