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Leeb
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Joined 4 years ago
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5g home internet - some sites won't load
My big gray cylinder 5G Home internet has good signal and works reliably. But some percent of websites I visit simply refuse to load via the TMo 5g device, yet they work fine if I use my Verizon cellphone data, or a coaxial cable modem (which I have not canceled service on yet). I am guessing it's either a DNS issue between my Mac and the T-Mobile cylinder (eg: settings requiring technical help or updates), or a problem in the T-Mo network that is blocking some sites. After spending too many hours on the phone already with Tmo tech support for 5G Home, I am not excited about the prospect of engaging on the phone again. It takes too long, and the agents need more training and support. Has anyone experienced and solved this issue? Do you have technical insights? Is there actual written documentation somewhere that I could access? Thank you. (Honestly Tmo, you need to rethink your support infrastructure for 5G Home.)11KViews4likes80ComentariosRe: 5g home internet - some sites won't load
Thanks! I tried this on your advice. For anyone else reading this, let me save you some time. You can't disable IPv6 from the System Preferences control panel. You can only set it to local. So I did that, but I also googled and found this Terminal command to disable it: networksetup -setv6off Wi-Fi And that does indeed show as "off" in the IPv6 panel of System Preferences, once you execute it. So thus set up, I tried again, and…no change. :-/ Some further data though: The site loads on my iPhone via Verizon cellular data, but NOT when the iPhone is attached via wifi to the Tmo 5g Home router. So does that pointto the router, not the computer?24Visto1like0Comentarios