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magenta4424902
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T Mobile sales reps lie
I am so tired of the T Mobile sales reps trying to sell me stuff everytime I go into a store to get a phone or change my rate plan. There is always a catch. If you want to change your phone plan you have to get a free tablet or that stupid SyncUP device for your car which I do not need and is a waste for me! Last month I went to the T Mobile in Redlands, CA to get a new phone and the sales rep totally lied to me! She said she could save me money if I get the phone and 3 items which was the cell phone cover, the protector and either a speaker or a headset. So unfortunately she SUCKERED me into it and now my bill is almost $20 higher than it was! How is that saving me money!! Why can't I just get a phone without some sales rep trying to sucker me into getting accessories that I don't need and making my bill higher just so they can get their commission! I am on a budget and now I am stuck with all these accessories just so this girl can get her commission. You guys lie to customers! As soon as all this is paid for I am cancelling my plan with you guys. I am so tempted to report this to the Better Business Bureau! If a person wants to change their phone plan or buy a phone we should not be forced to get other accessories that are not needed just so the Sales Rep can make an extra buck! T Mobile are swindlers!!!Solved2.1KViews1like8Comentarios