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majorhavoc
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Re: Price Lock
I just got a call from T-Mobile "corporate' in regard to my BBB complaint. They are now telling me that I signed up during a window (something from 2017 to 2021) which they are calling "no-contract", meaning, according to them, that they can change my price anytime they want. This is total crap, as no where when I signed up did it say that. I asked for a copy of that, and they don't seem to have it. How convenient. Toadd insult to injury, he tried to tell me that no phone company would ever offer a plan where the price could not be raised. Seriously? Sothe ads, the text on-line, the discussion when I signed up was all just lies? That sounds like bait and switch to me. I am going to escalate my BBB complaint and ask that it be posted with into about T-Mobile. People need to know that while their network may be decent. they are a company we can no longer trust. I will never recommend this to anyone again, that is for sure.13Visto9likes0ComentariosRe: Price lock is false advertising
Strange. I no longer have access to the thread I posted above. I'm wondering if T-Mobile locked us out because they got tired of the complaining. Or have I been kicked out for somereasons. Can others see this thread: https://community.t-mobile.com/accounts-services-4/price-lock-5754121Visto3likes0ComentariosWhat happened to the long discusion on the new pricing?
There was a very long thread about the new $5 increase on accounts that were told their rate was locked for life. When I went to see it today, it now says I do not have access to that thread. Can others still see it? I'm curious if it's pulled entirely or I have been kicked off it for some reason? This link used to work. Do others still have access? And if I've been booted, how do I appeal that and to who? https://community.t-mobile.com/accounts-services-4/price-lock-57541Solved386Visto2likes21ComentariosRe: Price Lock
I have also submitted a BBB complaint as well as a complaint to the FTC (https://www.report fraud.ftc.gov) as well. I encourage others to do the same. We may not get T-Mobile to change the rate back, but we can sure waste a lot of their time dealing with as many complaints as possible.3Visto2likes0ComentariosRe: Price Lock
rickp wrote: There is a downside to angering so many people at once when you have terms that disallow class actions and require arbitrations. I wonder. If they are not going to follow their terms, why must we follow their terms? And if the group is big enough, a judge may overturn their restriction.2Visto1like0ComentariosRe: Price Lock
formercanuck wrote: I suspect that the PSC is similar to PUC (Public Utilities Commission). If I'm not mistaken, T-Mobile has NOT targeted California 'yet', as it has legal obligations with the state PUC. Thanks. About not targeting California, I did receive a notice that my rate was going up, and I live in California. Although my June bill does not show a price change yet. We shall see.2Visto1like0Comentarios