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Mario_Martins
Network Novice
Joined 2 years ago
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Re: Complaint
I got a call from AAA that the tow truck was coming. After again waiting a few minutes, I returned the call and was informed that I should wait another 01 hour. My initial request was at 10:00 am. It's the worst service I've ever seen. UNBELIEVABLE VERY BAD SERVICE!!!6Visto0likes0ComentariosReclamo
I requested the Road Assistance AAA service twice this month, which is included in my plan, and they did not respond. The first time they left me from 1:00 am to 5 am waiting for the tow truck and I had to solve the problem by myself. Today they simply told me that they didn't have a tow truck available and they disconnected the call. It's absurd to be paying T-Mobile for this service and the service is never available. I'm checking the possibility of changing mobile operators due to this problem.205Visto0likes12Comentarios