User Profile
NBTexas
Newbie Caller
Joined 11 months ago
User Widgets
Contribuciones
Re: Terms of Service pilicy Change and Fines against customers
I searched T-Mobile website and I could not find anything. I decided to call and speak to a customer representative. I told her what I read but cannot verify the information on T-Mobile website. She researchednon-compliance fines and shaft. She told me thatT-Mobile has not made a decision about this policy. I clarified that this policy is being considered by T-Mobile. I asked her where can I find information about it. She told me there is nothing available yet. She read a paragraph that stated info on shaft and readT-Mobile will apply this policy on a case to case basis. I brought to her attention that what she read statesT-Mobile is going to implement this policy or already is implementing it. She said yes. ( I don't think she understood the gravity of the policy). I asked who I can speak to about this and I explained that this is not okay ( I was very polite) and I will be sharing this information on social media. she placed me on hold when she came back shebacktracked everything she just told me.She said her manager willreport the information to upper-managementand thank you for letting them know about the false information. She then said I forgot to get your name. I just chuckled. I gave her my name and told hergreat I'll probably be receiving a fine soon. As soon as I can I'm leaving all large carriers and going to try patriot mobile. I don't know what else to do. On a side note to the people who said this is absolutely not true. With all due respect and I come from a place of kindness. The days that we once knew ofCivil liberties, privacy ethical business practices freedom of speech basically theconstitution are being ignored and taken.The government agencies that use to protect us are now being weaponized against everyday civilians. Please wake up before we lose all of our rights.17Visto15likes0ComentariosRe: Time to leave Tmobile.
I'm pasting my reply that I left on another thread. I searched T-Mobile website and I could not find anything. I decided to call and speak to a customer representative. I told her what I read but cannot verify the information on T-Mobile website. She researchednon-compliance fines and shaft. She told me thatT-Mobile has not made a decision about this policy. I clarified that this policy is being considered by T-Mobile. I asked her where can I find information about it. She told me there is nothing available yet. She read a paragraph that stated info on shaft and readT-Mobile will apply this policy on a case to case basis. I brought to her attention that what she read statesT-Mobile is going to implement this policy or already is implementing it. She said yes. ( I don't think she understood the gravity of the policy). I asked who I can speak to about this and I explained that this is not okay ( I was very polite) and I will be sharing this information on social media. she placed me on hold when she came back shebacktracked everything she just told me.She said her manager willreport the information to upper-managementand thank you for letting them know about the false information. She then said I forgot to get your name. I just chuckled. I gave her my name and told hergreat I'll probably be receiving a fine soon. As soon as I can I'm leaving all large carriers and going to try patriot mobile. I don't know what else to do. On a side note to the people who said this is absolutely not true. With all due respect and I come from a place of kindness. The days that we once knew ofCivil liberties, privacy ethical business practices freedom of speech basically theconstitution are being ignored and taken.The government agencies that use to protect us are now being weaponized against everyday civilians. Please wake up before we lose all of our rights.19Visto9likes0Comentarios