ContribucionesMost RecentMost LikesSolutionsRe: SyncUp Watch - Can't video chat! Update: we updated our iPhones and it worked for us.. they sent us a replacement and we didn’t need it in the end Re: SyncUp Watch - Can't video chat! Same issue here. Got the watch a day ago.. Spoke to Technical Support and they are sending me a new watch. Clearly there is a bad batch. I'll update