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sharmander1992
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Joined 7 years ago
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Re: Can't Make Online Purchases
I've tried contacting you guys already and y'all wanted a $30 service fee. I'm not paying extra for something I should be able to do online, but can't because your website is messed up. I've continued to try every day since I posted this with no different result and I am now angry. I will be switching carriers today.11Visto1like0ComentariosCan't Make Online Purchases
I've been trying to buy the Galaxy S9 from T-Mobile since the day it was released. I've tried literally every single day on multiple devices and even through the app on my phone, my mom's phone, and my sister's. No matter what I do it always comes up with an "Oops we hit a snag" error and then sends me back to select the phone and payment options after it starts to load the final screen that let's me purchase it. I'm so annoyed at this point that I'm ready to switch to another carrier. Has anyone else had this problem? If so, have you found a solution for it? I've tried clearing my cache, I've tried incognito mode, I've (as I already stated) used several different devices with no luck.Solved21KViews0likes43Comentarios