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sliderule43
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Re: T-Mobile non return fee on gareway scam
Small claims court is your friend. I filed numerous justifiable suits against airline companies, and Lowes. They have always called me to settle for the full amounts. For the amounts you are talking about, do you really think they will tie up personnel to go to court?9Visto4likes0ComentariosRe: Lied to about promotion
$ 50 promo. Home internet. Web site advertised $ 50 prepaid visa for getting Home Internet. I did, it's great, but when I tried to apply, it asked for the promo code. It's said it's near the bottom of the bill. It's not. When I clicked promotions, it said none. It also said, no device promo, no service promo. Overseas CS claims they don't know about a promo.I intend keeping the service anyway, but I won't switch my phone service to ™. The supposed much larger prepaid visas may never come.5Visto3likes0ComentariosUnderstanding Trade In Promos.
A lot of complaints on phone trade in not honored. As a probable new customer, am I correct in this thought process. The promo says, up to $ 800 with trade. ™ says the trade in value is only $ 130. You get a reply saying your phones qualifies for only $ 100. That means the promo portion would be either $ 700, or $ 670. People are posting photos of a $ 100, when they expected $ 800. Won't the promo part show up later.? It's just not that clear.5.1KViews2likes4ComentariosRe: How Can T-mobile get away with Stealing & NEVER resolve issues, only promising to have a Supervisor Call back but Never Do?
I have had tremendous success with Small Claims Court, Airlines and Lowes.All of these companies called me just before the court date and settled for my full asking price. They don't want to tieup personnel that know a lot less about the facts than you do.6Visto2likes0ComentariosRe: Is this what being a T-Mobile customer is like?
After reading these, and based on my experience ordering Home Internet, I'll switch to ™ without any promos. No free phones or rebates. Then I can cancel any time. Then I can go back to ATT as a new subscriber and get both benefits. They are more expensive, but great customer service. I'll keep myTm internet, for now. My bad taste experience. 10 days ago, I activated Home Internet. I made it clear to the phone rep I wanted the discounted bundle. She kept changing the subject. She then, after I kept asking, said I'd receive promotional E Mails. No such thing. I called back 2 days later, spoke to someone who never heard of the bundle discount. Okay fine. I'll keep the internet for now, switch to ™ phone service, without any contractual offers, and then switch back to ATT when eligible for new subscriber benefits. i may keep the ™ internet, since ATT hasn't yet installed fiber in my condo complex. It's unfortunate, because the ™ plans are better priced, and meet our needs. It's just not worth the headaches so many are having.,9Visto1like0ComentariosRe: Lied to about promotion
To fire guy. You are probably correct. if so, then my fault. I took the free 90 day network pass to check my reception. I then verified by online that I was eligible. I was interested in switching both phone and internet service and wasn't sure if the promo was over.My click took me to a phone number. It was a legitimate ™ number as I received my gateway 2 days later. Oh well $ 50. I'll be more careful next time. That said, today, ATT just went up $ 9 on my grandfather phone plan, which I was told would never go up. Now $ 123 for 3 phones, for 12 GB total. That includes my affiliate discount. I will be leaving ATT. I'll probably do it during the Thanksgiving - Christmas holidays, when amazing deals come up. Food for thought. The phone companies benefit the most with grandfather plans. Youstay with the company, and are ineligible for the best phone deals.I've been with them for 12 years, no free phones, only use 6 GB between three of us. Now ATT is trying to psh everyone into the Premium Unlimited Plan for$ 180 foe 3 phones.3Visto1like0ComentariosPrepaid Visa Card When you activate Home Internet. CS is a mess.
Was an all ATT customer. I'm in the 15 day internet trial period and I'm going to keep it. Average speed 350 vs 25 on my more expensive DSL plan. I was planning to get T Mobile cell service for my 3 phone, but CS is so bad, I'm staying with ATT on cell. Reviewing the ™ web site, I decided to get ™ Magenta Max cell service plus Home Internet, and get the discount to $ 30 on the Internet. The links directed me to call. After a reasonable wait time, I was connected. I told the lady I was interested in the Internet/cell discount bundle. She started discussing the internet plan. Several times I asked her about the bundle and she ignored me. She said I would get information on the promo via email. Okay, I signed up for the internet and it's great. Nothing about the bundle promo or the $ 50 prepaid gift card. I called several days later and told the person that answered, I wanted the bundle, with the $ 30 internet. He never heard of it and couldn't find it on the web. I went to apply for the $ 50 gift card, and it required a promo codethat would be on the bottom of my bill. Nothing. Service promo zero. Device promo zero. I'm now sufficiently frustrated and have made the decision, to stay with ™ internet, with my off peak speed up to 460,but keep my cell service with ATT. I'll deal with the frustrating CS process for the great internet speed, but that's it. I have no faith in being told incorrect information, or getting any prepaid visa cards for cellular including phones.121Visto1like0ComentariosRe: Home Internet discount bundle.
Though DSL is reliable, I'm getting 350 to 450 mbps on ™ vs 30 mbps on DSL. During peak use, at 7 PM, it drops to 200mbps.We stream multiple programs at the same time. DSL was fine before we switchedfrom satellite to streaming. I just think that ATT is really gouging its DSL customers with constant price increases on DSL. Just jumped again to $ 75. That's for 30 mbps. I'm staying with ATT for cellular. After the recent blackout. I'm afraid of being cut off if I have everything with ™.8Visto1like0ComentariosRe: 5G Home internet keeps dropping!
My Nokia. Activated 16 days ago. Speeds up to 650 during the 15 day trial. Now 1.5 unless I keep resetting. Speed goes up to 200 after reset. It's like they are giving people on the 15 day trial the fastest speeds. Wish I didn't disconnect my slow but reliable DSL.2Visto1like0Comentarios