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SmoothinvestorL
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Re: what's up with T-mobile removing autopay discount for credit cards?
chimichanga wrote: Enraged666 wrote: T-Mobile is going to lose a lot of customers they are now behaving like the other carriers with subpar service I call bs on the team of experts because when I call 611 my call gets routed overseas and I can hardly understand the rep on the phone not to mention the data breaches they have had I hope someone gets really smart and bring a class action against them because they are reckless with your info and it's just flat out wrong. They want your bank info so the next data breach all of your money will disappear What are some national carriers / plans where current T-Mobile customers can find a better price for the same or better quality of service? 🎯🎯🎯3Visto0likes0ComentariosRe: what's up with T-mobile removing autopay discount for credit cards?
MellyBee wrote: In a chat conversation today with "Jivy": Me: Why is my credit card no longer eligible for the autopay discount? Jivy: To be honest with you that one of the reason why the credit card is not eligible for a Autopay discount is because when you use the debit card it will make sure that you have funds on your account and will avoid any back out payment that might cause you a draft fees. Me:Draft fees don't apply to credit cards, only debit cards. Jivy: We get your point. Also we want to continue to provide customer with the best value in wireless through our Autopay Discount program and the best way to keep this program is to get you to use either a bank account or debit card for autopay. I understand that you may still prefer to use your Credit card as a payment method, and I can help you work through your options. However, I strongly recommend that we switch you over to an eligible payment method so you can keep the discount. Is this something you'd like me to help you with ? Me: The best way for ME is to use my credit card, and especially since T-Mobile has suffered not one but MULTIPLE data breeches, two just this year! Tell me again why I should entrust my bank account information to T-Mobile? Jivy: I totally understand you on that. And as part of T-Mobile my apology for this kind of inconvenience. Our systems and policies prevented the most sensitive types of customer information from being accessed, and as a result, customer accounts and finances should not be put at risk by this event. If you prefer, you can still use your credit card to pay your bill, however it won't be eligible for the AutoPay discount. So basically, a fancy-worded "go f*** yourself" from T-Mobile. They are really gonna lose alot more buisness not letting us use credit cards it also was helping me with experian boost now its like wow tmobile why they highly need to rethink what their doing i've been with them for 10 years so this is super upsetting i guess time to switch to verizon or we probably have to come in personally to pay with credit card!!3Visto0likes0Comentarios