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Sramos
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Re: I haven't received my phone, I think UPS lost my package
Betoo.2 wrote: I have been patiently waiting for my new phone but have not received it. I ordered it on December 12,2023 and was supposed to be delivered on Thursday December 14,2023 but I haven't received it. I haven't got no update since it arrived in my city. I also requested to pick it up in the nearest ups location on the 21 of December, 2023 and nothing has changed at all. What can I do to get my phone? It was a nightmare. It's has happened to many people. I would file a dispute. (I did) If you don't file a disputethen T-Mobile has to open a ticket and they will start an investigation and it has to be removed from your account. Will take about over a month. Don't order anything just buy a devise at the store and get it there. Don't know if it at T-Mobile warehouse or UPS but don't send nor get anything via mail. Something is going on.22Visto1like0Comentarios