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[The Signal](https://www.t-mobile.com/home-internet/the-signal) 2. Category:[Internet Devices](https://www.t-mobile.com/home-internet/the-signal/category/internet-devices) [Internet DevicesCategory](https://www.t-mobile.com/home-internet/the-signal/category/internet-devices) # 502 Bad Gateway Error & How to Fix It Published: June 28, 2023 |6 min read Because most of us have gotten used to a seamless [home internet](https://www.t-mobile.com/home-internet) experience, 502 error messages can leave us pretty much stumped about how to proceed, especially if the error message is coming from a giant website, such as a bank or other essential service.  #### Jump to a Section 1. [Refresh the web page](https://www.t-mobile.com#2) 2. [Verify that the site is working](https://www.t-mobile.com#3) 3. [Use a different browser](https://www.t-mobile.com#4) 4. [Clear your cache](https://www.t-mobile.com#5) 5. [Check plug-ins and extensions](https://www.t-mobile.com#6) 6. [Restart your device](https://www.t-mobile.com#7) - Share "502 Bad Gateway Error & How to Fix It" on X - Share "502 Bad Gateway Error & How to Fix It" on Facebook - Share "502 Bad Gateway Error & How to Fix It" on LinkedIn Most often, a 502 Bad Gateway Error means that a website's server is overloaded or there is some other internal problem. Pero si estás recibiendo estos mensajes constantemente en un sitio web o si recibes el mensaje mientras el sitio web parece estar funcionando bien para otras personas, es posible que el problema se encuentre en tu computadora o red. Here's everything you need to know about the dreaded 502 error message. ## __What does 502 Bad Gateway mean?__ If you've ever tried to visit a website and been served a message reading "502 Bad Gateway," it's likely you were left feeling a little confused, especially if it's a website you frequent all the time. Entonces, ¿qué significa 502 Bad Gateway y cómo puedes solucionarlo? Un error 502 Bad Gateway se produce cuando el servidor web al que te quieres conectar para acceder a un sitio web específico está actuando como proxy para entregar información de otro servidor. Si el servidor proxy recibe una mala respuesta del servidor al que estás intentando acceder, aparece un mensaje de error 502. El error se denomina 502 porque ese es el código de estado que usan los servidores para describir este tipo de error. However, individual websites can control how their 502 error page appears, so the language can vary a little3. Here are some common phrases that indicate a 502 error: - 502 Bad Gateway Nginx - 502 Server Error: The server encountered a temporary error and could not complete your request - 502 Service Temporarily Overloaded - HTTP 502 - HTTP Error 502 Bad Gateway - Temporary Error (502) All of these phrases mean the same thing: that there's a problem connecting with the server. Hay unas cuantas cosas que pueden causar este problema principalmente. En primer lugar, podría ocurrir que simplemente haya demasiado tráfico al servidor y el sitio web volverá a funcionar tan pronto como el tráfico se normalice o el servidor pueda manejar el incremento. También podría haber un problema con el servidor del sitio web. Otra causa común de los errores 502 bad gateway son los problemas con la configuración del firewall del lado del sitio web o problemas con el código. These issues must be resolved by the websites themselves and there's not much users can do. ## __How can I fix a 502 bad gateway error?__ In some cases, a 502 bad gateway error occurs because there is an issue with your computer or network equipment. But here are a few things you can do to make sure the problem isn't on your end. ### __Refresh the web page__ The easiest thing to do when you encounter a 502 Bad Gateway Error is simply refresh the webpage. Si el error se debe a demasiado tráfico, volver a cargar la página suele ser la mejor solución. Si sigues recibiendo el error, puedes simplemente volver a intentarlo más tarde, en caso de que el tráfico disminuya o se resuelva el problema. To quickly refresh a webpage, use your keyboard to press Ctrl+R on Windows or Cmd+R on Mac. ### __Verify that the site is working__ Even the biggest websites experience server issues from time to time. Y una excelente forma de no gastar energía intentando el problema es verificar rápidamente si el sitio web que estás intentando visitar está caído para todos. There are a few free websites, including [Downdetector](http://Downdetector.com) and [ThousandEyes](https://www.thousandeyes.com/outages/), that allow you to enter the URL in order to see if a website is down for everyone or if there is a specific issue with your equipment. Si el sitio web está caído para todos, no puedes hacer otra cosa que esperar. However, if no one else seems to be having a problem, there are a few quick ways to check your equipment and network. ### __Use a different browser__ If you're experiencing a 502 error that no one else seems to be getting, try accessing the website from a different browser. Por ejemplo, si estás usando Microsoft Edge, prueba con Mozilla Firefox o Google Chrome. Browsers are free to download, and even if you have a preferred browser, it never hurts to have a backup or two to check out problems as they arise. ### __Clear your cache__ If the website loads without the 502 error in a different browser, that could mean it's time to clear your preferred browser's cache. La memoria caché es una función estándar de la mayoría de los navegadores para agilizar el proceso de carga de los sitios web. A veces, no obstante, el navegador puede guardar archivos obsoletos o corruptos y eso puede llevar a un mensaje de error 502 Bad Gateway. Clearing your cache could help you gain access to a website without having to keep switching browsers. ### __Check plug-ins and extensions__ Likewise, it's possible that add-ons to your browser, like plug-ins and extensions, are causing the problem. Complementos y extensiones comunes pueden ser software de bloqueo de publicidad, herramientas para administración de cookies y otros accesorios que ayudan a personalizar tu navegador. En ocasiones, estos complementos pueden crear problemas a la hora de cargar una página web. Desactiva tus complementos y extensiones para comprobarlo. Si el sitio web carga correctamente después de desactivar los complementos, tendrás que activar los complementos y extensiones uno a uno manualmente para determinar cuál está causando el problema. Similarly, if you're connected to a VPN, you can try disconnecting to see if the issue resolves. ### __Restart your device__ After you've checked that the 502 Bad Gateway Error is only appearing for you, checked your browser, and made sure the problem isn't with your cache, plug-ins, and extensions, one remaining possibility is that there may be some temporary issue with your computer, Wi-Fi, modem , router or, if you have T-Mobile Home Internet, your [gateway](https://www.t-mobile.com/home-internet/the-signal/internet-devices/what-is-5g-gateway). Primero, apaga el dispositivo y enciéndelo nuevamente. Si eso no soluciona el problema, reinícialo. Por lo general, cuando se trata de un mensaje de error 502 Bad Gateway, la mejor forma de resolverlo es tener paciencia. Pero si esperar no parece solucionar el problema, la mejor solución es verificar todas las opciones posibles. T-Mobile is America's fastest growing [Home Internet](https://www.t-mobile.com/home-internet) provider. [See if it's available](https://www.t-mobile.com/home-internet/eligibility) in your area and then [try it out](https://www.t-mobile.com/support/home-internet/15-day-test-drive) for 15 days to see if it works for you. Sources: 1. [https://www.theverge.com/2022/6/21/23176519/cloudflare-outage-june-2022-discord-shopify-fitbit-peleton](https://www.theverge.com/2022/6/21/23176519/cloudflare-outage-june-2022-discord-shopify-fitbit-peleton) 2. [https://www.nbcnews.com/tech/tech-news/tesla-drivers-report-locked-server-outage-rcna6205](https://www.nbcnews.com/tech/tech-news/tesla-drivers-report-locked-server-outage-rcna6205) 3. [https://www.okta.com/identity-101/bad-gateway/](https://www.okta.com/identity-101/bad-gateway/) Tags - [Gateway](https://www.t-mobile.com/home-internet/the-signal/archive/gateway) - [Router](https://www.t-mobile.com/home-internet/the-signal/archive/router) ## Related Articles NEW [Read More](https://www.t-mobile.com/home-internet/the-signal/internet-help/new-internet-or-transfer-internet-moving) [](https://www.t-mobile.com/home-internet/the-signal/internet-help/new-internet-or-transfer-internet-moving) [Internet Help](https://www.t-mobile.com/home-internet/the-signal/category/internet-help) ## [New Internet or Internet Transfer When Moving: What's Best?](https://www.t-mobile.com/home-internet/the-signal/internet-help/new-internet-or-transfer-internet-moving) April 22, 2026 NEW [Read More](https://www.t-mobile.com/home-internet/the-signal/internet-help/home-internet-the-signal-internet-help-wifi-5-vs-wifi-6) [](https://www.t-mobile.com/home-internet/the-signal/internet-help/home-internet-the-signal-internet-help-wifi-5-vs-wifi-6) [Internet Help](https://www.t-mobile.com/home-internet/the-signal/category/internet-help) ## [Wi-Fi 5 vs. Wi-Fi 6: What's the Difference and What Should You Choose?](https://www.t-mobile.com/home-internet/the-signal/internet-help/home-internet-the-signal-internet-help-wifi-5-vs-wifi-6) March 10, 2026 NEW [Read More](https://www.t-mobile.com/home-internet/the-signal/internet-help/setting-up-internet-in-a-new-home-how-to-connect-while-moving) [](https://www.t-mobile.com/home-internet/the-signal/internet-help/setting-up-internet-in-a-new-home-how-to-connect-while-moving) [Internet Help](https://www.t-mobile.com/home-internet/the-signal/category/internet-help) ## [Setting Up Internet in a New Home: How to Connect While Moving](https://www.t-mobile.com/home-internet/the-signal/internet-help/setting-up-internet-in-a-new-home-how-to-connect-while-moving) April 15, 2026 ### Find out if your home address is eligible for T-Mobile 5G Home Internet. [Check availability](https://www.t-mobile.com/home-internet/eligibility) Top