Confirm your address to complete your switch to T-Mobile 5G Home Internet.

The main differences are pricing structure, equipment, and data limits.

• T-Mobile Home Internet offers simple flat rate pricing, gateway equipment at no extra cost, and unlimited data.
  • During congestion, T-Mobile Home Internet customers may notice speeds lower than other customers and further reduction if using >1.2TB/mo. due to data prioritization.
• The T-Life app makes setup easy by guiding customers to place the gateway in the best location, such as near a window or on an upper floor or bookshelf, and allows customers to check signal strength, manage connected devices, update network settings, and more.
• For additional information and step-by-step videos, customers can visit : T-Mobile Internet Support or get ongoing support through T-Mobile Internet in T-Life app | T-Mobile 5G Internet pages.

• Yes! T-Mobile will be shipping you a new Home Internet Gateway device to your verified home address.

• The T-Mobile 5G Gateway combines a 5G receiver and Wi-Fi router into one compact and modern design.

• Once you’ve successfully set up your new T-Mobile Gateway, you will no longer need any of your old UScellular devices (includes indoor or outdoor modems, Wi-Fi routers (e.g., eero 6), and accessories).
• If you would like to recycle your old modem, we have helpful information here: Electronics Recycling: How To Recycle E-Waste | T-Mobile

• Your UScellular router and service will be discontinued 30 days after your account has been moved to T-Mobile. You will need a T-Mobile 5G Home Internet gateway to stay connected. We need your address to know where to ship the new device to you at no cost.

• Once you have provided your shipping address, we will be able to send you a new T-Mobile 5G Home Internet gateway at no cost to you. We will ship it as soon as your account is moved to T-Mobile.

• We will begin moving accounts with Home Internet service are moving now and will continue to move them through Summer 2026. We'll contact you with details and support information once the move is complete.

• The gateway you receive will automatically work on our network with your current rate plan.
• To identify your T-Mobile gateway, check the sticker on the bottom or back of the device for the model name/number (e.g., Arcadyan KVD21, or G4AR/G5AR) or view in the T-Life app

• Once you get your new T-Mobile gateway, plug it in and open the T-Life app. Follow the steps, which include inputting the phone number listed on your gateway’s screen.
• For additional information and step-by-step videos, customers can visit : T-Mobile Internet Support or through Set up & manage your T-Mobile ID pages.

• The T-Mobile 5G Gateway is for indoor use only and includes advanced 5G technology and antenna design for improved coverage. Use the T Life app for guided assistance setting up your 5G Gateway in the ideal location.

• T-Mobile Home Internet uses fixed wireless technology, meaning they connect your home to nearby cellular towers instead of using cables or fiber lines.

• For the best speeds, place your Home Internet Gateway in an area of your home with the strongest cellular signal. The Placement Assistant in the T-Life app can help you find the ideal location. Typically, this will be near a window or high up on an upper floor or bookshelf.

• Yes—some T-Mobile Home Internet plans include a mesh device to help extend Wi-Fi coverage, which can be especially helpful for larger or multi-level homes. When you move to T-Mobile, a mesh device isn’t included automatically.
• If you would like to explore options that include a Mesh device please visit or 5G Home Internet Plans page.

• You can explore plan details on our 5G Home Internet Plans page, including the All-In plan, which features the T-Mobile Mesh Wi-Fi Extender for better coverage, streaming perks, and 24/7 technical support.
• If you would like to upgrade your plan to the All-In plan, contact Customer Care at 1-844-781-8080 to upgrade your plan and order the extender.
• Once your equipment arrives, use the T Life app for guided assistance in setting up your 5G Gateway and mesh Wi-Fi extender in the ideal location.

• For additional questions, troubleshooting, or support with your T-Mobile Home Internet, visit the T-Mobile Home Internet Support page:
• This page includes helpful information on topics such as:
  • Getting started and setting up your Home Internet Gateway
  • Optimizing gateway placement and improving signal strength
  • Managing your network and connected devices
  • Troubleshooting connectivity or performance issues
  • Account, billing, and plan-related questions
• This is a great resource for customers looking to get the most out of their T-Mobile Home Internet service.

• Yes, customers can change their T-Mobile Home Internet rate plan at any time by calling T-Mobile Customer Care.

• As part of the move to the T-Mobile, your current UScellular rate plan will be a like-for-like T-Mobile Home Internet plan.
• This new plan is designed to closely match your existing features and pricing, helping ensure a familiar experience while bringing you to T-Mobile. Our goal is to maintain the value you have today while unlocking the benefits of being with T-Mobile.

• Once your UScellular account moves to T-Mobile, we'll contact you with next steps and support details. At that time, you can choose to combine accounts or make changes.