Actualización: 8 de marzo de 2020
Our community relief teams will be providing a range of relief supplies including water and other essentials, charging equipment and WiFi at the following Northern Nashville locations:
- Cookeville Community Center
240 Carlen Dr
Cookeville, TN 38501 - Kroger
5544 Old Hickory Blvd
Hermitage, TN 37076
Actualización: 7 de marzo de 2020
T-Mobile community relief teams will be available at the following Northern Nashville locations with a range of relief supplies:
- Cookeville Community Center
240 Carlen Dr
Cookeville TN 38501
2:00pm - 6:00pm CST
- 5544 old hickory Blvd
Hermitage, TN 37076
3:30pm - 6:00pm CST
- CE McGruder Family Resource Center
2013 25th Ave N
Nashville TN 37208
2:00pm - 6:00pm CST
6 de marzo de 2020
T-Mobile community relief teams will be available at the following locations in Northern Nashville providing a range of relief supplies including water and other essentials, charging equipment and WiFi:
- Pearl-Cohn Entertainment Magnet High School
904 26th Avenue N
Nashville TN 37208
10:00am - 6:00pm CST - Lowe's 10 am-2 pm
5025 Old Hickory Blvd
Hermitage TN 37076
10:00am - 2:00pm CST - CE McGruder Family Resource Center
2013 25th Ave N
Nashville TN 37208
2:30pm - 6:30pm CST
5 de marzo de 2020
We continue to make good progress on restoring our sites to service but some customers Mt Juliet might still experience spotty coverage in some places.
T-Mobile community relief teams will be available at the following locations with a range of relief supplies:
- Cookeville Community Center
240 Carlen Dr
Cookeville TN 38501 - Paula Cohn High School
904 26th Ave N
Nashville TN 37208
4 de marzo de 2020
Our thoughts are with our customers and residents of Tennessee who were impacted by Monday night's devastating tornado. T-Mobile is on the ground offering a range of support and relief in several locations.
The T-Mobile network held up well but some customers in the Hermitage and Mt Juliet areas might experience spotty coverage in limited locations due to a loss of power and transport in some cases. We are working quickly to restore service when it is safe to do so in those areas.
T-Mobile community relief teams will be available at two local stores providing a range of relief supplies including water and other essentials, charging equipment and WiFi:
- 4015 Lebanon Pike Ste E, Hermitage, TN 37076
- 650 S Jefferson Ave Ste 106, Cookeville, TN 38501
We would also like to remind customers that our Magenta, T-Mobile One, or Simple Choice plans always have unlimited talk, text, and data. Los clientes de Metro by T-Mobile también tienen llamadas y textos ilimitados en todos los planes.
T-Mobile and Metro by T-Mobile customers with questions or who need further assistance with their account or service can call 611 from their T-Mobile or Metro by T-Mobile handset.
Footnote: During congestion, the small fraction of T-Mobile customers using >50GB/mo. may notice reduced speeds until next bill cycle due to data prioritization. Los clientes de Metro que usan >35 GB/mes pueden notar velocidades reducidas comparadas con T-Mobile debido a priorización.