Comunicado de prensa Atención AT&T y Verizon: saquen las cabezas de la arena

Qué

Today, T-Mobile (NASDAQ: TMUS) unveiled the AT&T and Verizon #HallofLame sand sculpture at the U.S. Sand Sculpting Challenge and Dimensional Art Exposition, built by Archisand Professional Sand Sculptors. The Un-carrier is applying a little "pier" pressure to get Verizon and AT&T to treat customers better, calling out the carriers for charging customers tons of extra taxes and fees, forcing them to endure frustrating phone mazes and bots when they need help and more.

No matter how many times I’ve told the carriers to listen to customers and do what they tell you, they just won’t listen – they’ve got their heads in the sand

"No matter how many times I've told the carriers to listen to customers and do what they tell you, they just won't listen - they've got their heads in the sand, so we'll try to reach them where they're at…in the sand," said John Legere, CEO at T-Mobile. "AT&T and Verizon, it's time for change - stop gouging customers. Kill your phone maze. Give customers technology for today, not relics from yester-year. It's time to take another page from the Un-carrier book and treat your customers like rock stars!"

 

Dónde

The Broadway Pier and Pavilion in the Port of San Diego: 1000 North Harbor Drive, San Diego, CA 92101

 

Cuándo

Friday, August 31 Preview Night – 5pm – 9pm
Saturday, September 1: 10am – 9pm
Sunday, September 2: 10am – 9pm
Monday, September 3: 10am – 7pm

 

Por qué

T-Mobile thinks every customer ought to be treated like a rock star - yep, even carrier customers. And the Un-carrier takes rock star treatment seriously - T-Mobile ONE customers get unlimited LTE data on America's best unlimited network, Netflix está incluido on family plans, free stuff every Martes T-Mobile, incredible Live Nation and Pandora extras, free texting all flight long and a free hour of Gogo Wi-Fi…and, of course, taxes and fees included. PLUS, T-Mobile recently unveiled their revolutionary customer care model -- postpaid customers now get a dedicated Equipo de Expertos – no bots, no bouncing, no BS.  

El Equipo de Expertos es para nuestros clientes del servicio móvil pospago. Se requiere servicio elegible para T-Mobile Tuesdays.

Acerca de T-Mobile US, Inc.
Como El Un-carrier de EE.UU., T-Mobile US, Inc. (NASDAQ: TMUS) está redefiniendo la forma en que los consumidores y las empresas adquieren los servicios de telefonía móvil por medio de liderazgo en la innovación de productos y servicios. Nuestra avanzada red nacional 4G LTE brinda experiencias excepcionales de servicio móvil a 75.6 millones de clientes que no están dispuestos a transigir en calidad y en valor. Basada en Bellevue, Washington, T-Mobile US ofrece servicios a través de sus subsidiarias y opera sus marcas principales, T-Mobile y MetroPCS. Para obtener más información, visita http://www.t-mobile.com.

T-Mobile presents the AT&T and Verizon #HallofLame Time Lapse Video

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