Our thoughts continue to be with those affected by the tragic storm in Moore, Oklahoma, and throughout the metro Oklahoma City and Shawnee areas.
T-Mobile customers in the affected areas should now be experiencing normal network coverage. T-Mobile engineers were able to work quickly to restore service, and continue to monitor network service in the area.
Charging Stations and Loaner Phones
Since commercial power continues to be a challenge in the area, we have equipped several of our retail stores to provide charging solutions, and we invite anyone in the community to come in and charge their phones or other devices.
At 19th and Telephone Rd., in the heart of Moore and one of the hardest-hit areas, T-Mobile has established an additional customer and community support center equipped with systems to service our customers’ needs. This is a store that wasn’t scheduled to open for several weeks, but we have drop-shipped inventory ahead of time and are running the store from a generator. This location will provide charging for wireless devices to anyone from the community, water and other assistance. This T-Mobile customer and community support center is directly across the street from Dicks Sporting Goods and The Home Depot, which are the parking lots being used as a city command center and also in the same area where T-Mobile has established a Cell-on-Wheels (COW) to provide additional T-Mobile network coverage in the area.
The following stores have also been stocked with additional inventory, and can provide temporary loaner phones to customers, if needed:CHATENAY SQUARE 10600 S PENNSYLVANIA #6 OKLAHOMA CITY OK 73170 I-35 & ROBINSON 1420 24th AVENUE NW NORMAN OK 73069 89TH & WESTERN AVE 9141 S. WESTERN AVE OKLAHOMA CITY OK 73139 I-40 & AIR DEPOT 7195 SE 29TH STREET MIDWEST CITY OK 73110 PARKWAY PLAZA 690 ED NOBLE PARKWAY NORMAN OK 73072 23RD ST & WESTERN 1101 NW 23RD ST SUITE A OKLAHOMA CITY OK 73106 SOONER MALL 4 3301 W. MAIN ST. NORMAN OK 73072 S WESTERN AVE & SW 58TH ST 5814 S. WESTERN AVE OKLAHOMA CITY OK 73109
Red Cross Donations
Our customers can support the Red Cross relief efforts by texting "REDCROSS" to 90999 to give $10 or "GIVE" to 90999 to donate $25. The donation will be charged on their T-Mobile bill.