- [Asistencia](https://es.t-mobile.com/support) - [Comienza](#) - [¿Acabas de unirte a T-Mobile?](https://es.t-mobile.com/support/new-to-tmobile) [Cambiarse es fácil](https://es.t-mobile.com/support/new-to-tmobile/family-freedom) [Configura tu dispositivo](https://es.t-mobile.com/support/new-to-tmobile/device) [Cómo usar la app](https://es.t-mobile.com/support/plans-features/t-mobile-app) [Todo sobre cómo comenzar](https://es.t-mobile.com/support/new-to-tmobile) - [Recursos de la cuenta](#) - [Formas de pagar tu factura](https://es.t-mobile.com/support/account/pay-your-bill) [Todo acerca de tu factura](https://es.t-mobile.com/support/account/whats-impacting-your-bill) [Permisos de la línea](https://es.t-mobile.com/support/account/set-online-permissions) [Tu T-Mobile ID](https://es.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) [Tu PIN/código de acceso](https://es.t-mobile.com/support/account/update-your-customer-pinpasscode) [Todo sobre recursos de la cuenta](https://es.t-mobile.com/support/account) - [Red y roaming](#) - [Red de T-Mobile](https://es.t-mobile.com/support/coverage/t-mobile-network) [Mensajes y wifi en los vuelos](https://es.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) [Llamadas wifi](https://es.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) [Roaming internacional](https://es.t-mobile.com/support/coverage/international-roaming-services) [Mobile Without Borders](https://es.t-mobile.com/support/coverage/mobile-without-borders) [Todo sobre red y roaming](https://es.t-mobile.com/support/coverage) - [Asistencia de planes](#) - [Encuentra el plan ideal](https://es.t-mobile.com/support/plans-features/find-the-right-plan-for-you) [Netflix por cuenta nuestra](https://es.t-mobile.com/support/plans-features/netflix-on-us) [Planes hotspot](https://es.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) [Correo de voz](https://es.t-mobile.com/support/plans-features/voicemail) [Usa el Hotspot móvil](https://es.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) [Todo sobre asistencia de planes](https://es.t-mobile.com/support/plans-features) - [Asistencia de dispositivo](#) - [Tutoriales](https://es.t-mobile.com/support/tutorials) [Resolución de problemas](https://es.t-mobile.com/support/phones-tablets-devices/troubleshooting) [Desbloquear tu dispositivo](https://es.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) [Protege tu dispositivo](https://es.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) [Tarjeta SIM e eSIM](https://es.t-mobile.com/support/devices/sim-esim) [Asistencia para dispositivos](https://es.t-mobile.com/support/phones-tablets-devices) - [Asistencia para empresas](#) - [Obtén T-Mobile para Empresas](https://es.t-mobile.com/support/business/new-to-business) [Facturación y pagos](https://es.t-mobile.com/support/business/billing) [Administra tu cuenta](https://es.t-mobile.com/support/business/account) [Pedidos y compras](https://es.t-mobile.com/support/business/orders-shopping) [Regístrate en Account Hub](https://es.t-mobile.com/support/business/account-hub-registration) [Todo sobre asistencia para empresas](https://es.t-mobile.com/support/business) [ASISTENCIA](https://es.t-mobile.com/support) - [Comienza](#) - [¿Acabas de unirte a T-Mobile?](https://es.t-mobile.com/support/new-to-tmobile) - [Cambiarse es fácil](https://es.t-mobile.com/support/new-to-tmobile/family-freedom) - [Configura tu dispositivo](https://es.t-mobile.com/support/new-to-tmobile/device) - [Cómo usar la app](https://es.t-mobile.com/support/plans-features/t-mobile-app) - [Todo sobre cómo comenzar](https://es.t-mobile.com/support/new-to-tmobile) - [Recursos de la cuenta](#) - [Formas de pagar tu factura](https://es.t-mobile.com/support/account/pay-your-bill) - [Todo acerca de tu factura](https://es.t-mobile.com/support/account/whats-impacting-your-bill) - [Permisos de la línea](https://es.t-mobile.com/support/account/set-online-permissions) - [Tu T-Mobile ID](https://es.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Tu PIN/código de acceso](https://es.t-mobile.com/support/account/update-your-customer-pinpasscode) - [Todo sobre recursos de la cuenta](https://es.t-mobile.com/support/account) - [Red y roaming](#) - [Red de T-Mobile](https://es.t-mobile.com/support/coverage/t-mobile-network) - [Mensajes y wifi en los vuelos](https://es.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Llamadas wifi](https://es.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [Roaming internacional](https://es.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://es.t-mobile.com/support/coverage/mobile-without-borders) - [Todo sobre red y roaming](https://es.t-mobile.com/support/coverage) - [Asistencia de planes](#) - [Encuentra el plan ideal](https://es.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix por cuenta nuestra](https://es.t-mobile.com/support/plans-features/netflix-on-us) - [Planes hotspot](https://es.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Correo de voz](https://es.t-mobile.com/support/plans-features/voicemail) - [Usa el Hotspot móvil](https://es.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [Todo sobre asistencia de planes](https://es.t-mobile.com/support/plans-features) - [Asistencia de dispositivo](#) - [Tutoriales](https://es.t-mobile.com/support/tutorials) - [Resolución de problemas](https://es.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Desbloquear tu dispositivo](https://es.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protege tu dispositivo](https://es.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [Tarjeta SIM e eSIM](https://es.t-mobile.com/support/devices/sim-esim) - [Asistencia para dispositivos](https://es.t-mobile.com/support/phones-tablets-devices) - [Asistencia para empresas](#) - [Obtén T-Mobile para Empresas](https://es.t-mobile.com/support/business/new-to-business) - [Facturación y pagos](https://es.t-mobile.com/support/business/billing) - [Administra tu cuenta](https://es.t-mobile.com/support/business/account) - [Pedidos y compras](https://es.t-mobile.com/support/business/orders-shopping) - [Regístrate en Account Hub](https://es.t-mobile.com/support/business/account-hub-registration) - [Todo sobre asistencia para empresas](https://es.t-mobile.com/support/business) [Asistencia](https://es.t-mobile.com/support/) [Dispositivos](https://es.t-mobile.com/support/community/phones-tablets-devices) # Hotspot 4G T-Mobile Z64 0 Added! [](https://es.t-mobile.com) ### Administrar enlaces Haz clic en cualquier [available links](https://es.t-mobile.com) to add. Haz clic en cualquier [added links](https://es.t-mobile.com) to remove. Enlaces con [no highlight](https://es.t-mobile.com) can't be sent. Listo (0 Links) Get help with your T-Mobile 4G Hotspot Z64. ## En esta página: - [Admin page](https://es.t-mobile.com#apps) - [Batería, memoria y almacenamiento](https://es.t-mobile.com#hardware) - [Conexiones y red](https://es.t-mobile.com#connections) - [Email y mensajería](https://es.t-mobile.com#messages) - [Seguridad](https://es.t-mobile.com#security) - [Configuraciones y especificaciones técnicas](https://es.t-mobile.com#settings) - [Software Updates & Device Resets](https://es.t-mobile.com#updates) ## [](https://es.t-mobile.com)Admin page   ### Access the Admin Page using Wi-Fi   1. Connect to the Mobile HotSpot via Wi-Fi. 2. Launch an available web browser on your connected device and go to [http://mobile.hotspot/](http://mobile.hotspot/).​ You may also enter 192.168.0.1 in the browser address bar to access the admin page. 3. Enter the Admin Page administrator password. The default administrator password is __admin__. 4. Select the __Save Password__ checkbox if you want to skip the login screen in the future. 5. Select __Login__.   ### Access the Admin Page using USB   1. With the device turned off, connect the hotspot device to a PC with the included USB cable. 2. Turn on the device. 3. The OS detects and recognizes new hardware and finishes the installation automatically. After successful installation, the icon will appear on your desktop. If the system does not launch installation automatically, you can run the installation program in path of (My) __Computer__ > __Mobile Hotspot__ > choose folder based on your OS > Run set-up.exe. 4. Select the icon to open the Admin Page login screen. If you ran the set-up.exe file, the web page interface will automatically pop up. 5. Enter the Admin Page administrator password. The default administrator password is __admin__. 6. Select the __Save Password__ checkbox if you want to skip the login screen in the future. 7. Select __Login__.   ### Change the admin password   1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Device Settings__. 4. Under the Account Management heading, enter a new password into the __New Password__ and __Confirm New Password__ fields. 5. Select __Apply__.   ### Change the network name (SSID)   1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Wi-Fi Settings__. 4. Under the SSID heading, change the name that appears in the __Network Name (SSID)__ field. 5. For __Broadcast Network Name__ you may select enable or disable for broadcasting the hotspot’s Network Name (SSID). 6. Select __Apply__ to save your changes.   ### Change the network password   1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Wi-Fi Settings__. 4. Enter a new password in the __Password__ field. 5. Select __Apply__ to save your changes.   ### Locate the mobile number   1. Access the mobile hotspot Admin Page. 2. Select the __Information__ tab.   ## [](https://es.t-mobile.com)Batería, memoria y almacenamiento   ### Battery saving mode   1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Device settings__. 4. Under the Wi-Fi Performance Settings heading, select one of the following for __Wi-Fi Performance__: - High performance (Longer Wi-Fi range but shorter battery life) - Economy mode (Shorter Wi-Fi range but longer battery life) 5. Select __Apply__.   ### Tips to save battery life   1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Device Settings__. 4. Under the Wi-Fi Sleep Settings heading, choose one of the following for __Sleep Time__ (shorter durations will increase battery life while Wi-Fi is not in use). - After 10 minutes idle - After 15 minutes idle - After 20 minutes idle - After 30 minutes idle - After 60 minutes idle - Never go to Standby   ### Tarjeta SIM   1. Open the SIM door. 2. Insert or remove the SIM card. When inserting, the notched end goes first, with the gold contacts facing the front (black side) of the device until it locks into place. ![Open SIM cover on the T-Mobile 4G Hotspot Z64.](https://www.t-mobile.com/support/public-files/images/t-mobile/4g-hotspot-z64/SIM%2Binsert%2B1.jpg) ![Inserting the SIM into the T-Mobile 4G Hotspot Z64.](https://www.t-mobile.com/support/public-files/images/t-mobile/4g-hotspot-z64/SIM%2Binsert%2B2.jpg) 3. Close the SIM door.   ## [](https://es.t-mobile.com)Conexiones y red   ### APN & data settings   1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Network Settings__. 4. Under the 'APN' heading, confirm the information entered is correct. 5. To correct APN information, select __Manual__. 6. Select __Add New__. 7. Enter the following information: - Profile Name: T-Mobile - APN: fast.t-mobile.com 8. Select __Apply__.   ### Manual network selection   The device detects and registers on wireless networks inside T-Mobile's calling area, but roaming networks are usually restricted to T-Mobile SIM cards. You can manually select a network only in areas where T-Mobile does not own GSM spectrum. 1. Access the mobile hotspot Admin Page. 2. Select __Disconnect__. 3. Select the __Settings__ tab. 4. Select __Network Settings__. 5. Under the 'Network Selection' heading, select __Manual__. 6. Select __Search__. 7. Choose the network to connect. 8. Select __Apply__.   ### Activar / Desactivar el roaming de datos   1. Access the mobile hotspot Admin Page. 2. Select __Disconnect__. 3. Select the __Settings__ tab. 4. Select __Network Settings__. 5. Under the 'WAN Connection Mode Settings' heading, check or uncheck __Check here, to connect to the internet in roaming status__ to turn data roaming on/off. 6. Select __Apply__.   ### Tethering   1. With the device turned off, connect the hotspot device to a PC with the included USB cable. 2. Turn on the device. 3. The OS detects and recognizes new hardware and finishes the installation automatically. After successful installation, the icon will appear on your desktop. If the system does not launch installation automatically, you can run the installation program in path of __(My) Computer__ > __Mobile Hotspot__ > choose folder based on your OS > __Data__ (if needed) > Run __set-up.exe__. 4. Tethering is automatically active while connected.   ### Default Wi-Fi SSID and password   1. If the screen on the mobile hotspot is blank, use the __WPS button__ to wake it up. 2. Double-press the __WPS button__ on the device. 3. Read the __SSID__ and __Password__ displayed on the screen. The SSID and Password displayed on the screen will always be correct, even if they have been changed from the defaults.   ### Scan & connect to Wi-Fi   1. Turn on the mobile hotspot. 2. On your computer or other Wi-Fi enabled device, search for available Wi-Fi Networks and select the Network Name (SSID) for your Mobile HotSpot. 3. Enter the network password. It may take up to a minute to establish a connection.   ### Turn Wi-Fi on / off   1. Hold the __WPS button__ it for less than 3 seconds then release. 2. The device will show __Connecting/Disconnecting__. It will then show __Connected__ (no X over transfer arrows), or __Disconnected__ (X over transfer arrows).   ## [](https://es.t-mobile.com)Email y mensajería   ### Send messages   1. Access the mobile hotspot Admin Page. 2. Select the __SMS__ tab. 3. Select __New__. 4. Enter the contact phone number. 5. Ingresa el texto del mensaje. 6. Select __Send__.   ### View & delete messages   1. Access the mobile hotspot Admin Page. 2. Select the __SMS__ tab. 3. Select the check box next to the message you want to delete. 4. Selecciona __Delete (eliminar)__.   ## [](https://es.t-mobile.com)Seguridad   ### Change password / PIN   1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Device Settings__. 4. Under the PIN Management heading, select __Change PIN__.   ### Turn PIN on / off   1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Device Settings__. 4. Select the radio dial to enable or disable the PIN.   ### Mobile Device Unlock   1. Determine if your device is eligible to be unlocked: [Unlock your mobile wireless device](https://es.t-mobile.com/support/devices/unlock-your-mobile-wireless-device). 2. [Contact us](https://es.t-mobile.com/contact-us) to request the Mobile Device Unlock code for your phone. 3. Insert the non-T-Mobile SIM and turn on the device. 4. Access the mobile hotspot Admin Page. 5. On the Home page, select __Unlock Device__. 6. Enter the unlock code and select __OK__.   ## [](https://es.t-mobile.com)Configuraciones y especificaciones técnicas   ### Especificaciones técnicas   Tech specs for the T-Mobile 4G Hotspot Z64. Tipo Especificación Batería - Usage time: 4 hours - Standby time: 100 hours - Battery size/type: 1500 mAh Memoria 64 MB RAM, 128 MB ROM Procesador MDM8200A Single ARM926-256MHz Conectividad - Wi-Fi 802.11 b/g - Wifi compartido - WEP, WPA, WPA2, TKIP security - Micro USB - Tethering Antirrobo No Aplicación para desbloquear el dispositivo No Alertas de emergencia (WEA, por sus siglas en inglés) Check out the [T-Mobile.com/WEA](https://es.t-mobile.com/responsibility/consumer-info/safety/wireless-emergency-alerts) page [Número verificado](https://es.t-mobile.com/support/plans-features/scam-id-and-scam-block) No Tarjeta SIM Micro SIM   ### Auto-update time (NITZ)   The default setting for your device is to automatically update the time zone. To set the device clock to automatically update based on what time zone it is in, follow these steps: 1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Device Settings__. 4. In the 'SNTP' section, set the __Time Set Mode__ to __Sntp auto Synchronization__. 5. Select __Apply__.   ### Set time & date   1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. Select __Device Settings__. 4. In the 'SNTP' section, set __Time Set Mode__ to __Manual Set Time__. 5. Enter the following: - Year - Month - Fecha - Hour - Minute 6. Select __Apply__.   ## [](https://es.t-mobile.com)Software Updates & Device Resets   ### Master reset from settings menu   A master reset restores the original factory settings and may delete your personal data. No borra los datos almacenados en la tarjeta SIM. 1. Access the mobile hotspot Admin Page. 2. Select the __Settings__ tab. 3. To confirm the master reset is complete, the SSID name and Password will be reset to default settings.   ### Restablecer la configuración de fábrica con teclas de hardware   A master reset restores the original factory settings and may delete your personal data. No borra los datos almacenados en la tarjeta SIM. Si los menús del dispositivo están congelados o no responden, puedes restablecer la configuración de fábrica usando las teclas de hardware. 1. Open the SIM card door. 2. Insert a small object like a pin into the reset hole and hold it for three seconds to reset the device.![Reset hole on the T-Mobile 4G Hotspot Z64.](https://www.t-mobile.com/support/public-files/images/t-mobile/4g-hotspot-z64/Reset%2Bhole.png) ![Reset hole on the T-Mobile 4G Hotspot Z64.](https://www.t-mobile.com/support/public-files/images/t-mobile/4g-hotspot-z64/Reset.png) 3. To confirm the master reset is complete, the SSID name and Password will be reset to default settings.   ### Software updates   Your device automatically updates to the latest version. No additional action is required. * * * ¿Te fue útil? * * * ## ¿No encuentras lo que buscas? - [Contáctanos](https://es.t-mobile.com/contact-us) - [Pregúntale a nuestra comunidad (en inglés)](https://es.t-mobile.com/community/)