Claudia Gordon T-Mobile Senior Accessibility Partner

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Disability Awareness Starts with All of Us — and Benefits All of Us

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T-Mobile's new Senior Accessibility Partner has worked with a number of government institutions and even the White House itself to elevate the standards of access and inclusion. She speaks with us about both her impressive resume and the memories as a little girl that motivated her to work in social justice.

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Claudia Gordon is a lot of things. It's hard to wrap your mind around it when you see it on paper.

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She'll tell you she's the first Black, deaf woman attorney in the United States. Former staff attorney of nonprofit <a href="https://www.nad.org/about-us/law-advocacy-center/">National Association of the Deaf Law and Advocacy Center</a>. Member of <a href="https://www.nbda.org/">National Black Deaf Advocates</a>. A Department of Homeland Security's Office for Civil Rights and Civil Liberties alumna. A disaster recovery representative on the ground in New Orleans after Hurricane Katrina. An 8-year member of the Obama administration’s Department of Labor and former disability liaison at White House. A <a href="https://www.ted.com/talks/claudia_gordon_owning_otherness">Ted Talk</a> presenter.

But when you ask her about this, Claudia glosses over titles and organizations with such ease, to efficiently get to what the point behind all that was for her. Each title, each promotion, each department change had a very specific purpose behind it. She wanted to provide legal representation and help break down communication barriers for individuals who are deaf, hard of hearing and deafblind. She wanted to advocate directly with Congress and federal agencies to enforce the Americans with Disabilities Act. She wanted to ensure that while we were applying new security measures to protect our nation, we weren’t diminishing the rights and protections of those with disabilities. She wanted to strengthen <a href="https://www.dol.gov/agencies/ofccp/section-503#:~:text=Section%20503%20of%20the%20Rehabilitation,promote%2C%20and%20retain%20these%20individuals.">Section 503 of the Rehab Act,</a> which prohibits federal contractors from discriminating against individuals with disabilities and requires employers take affirmative action to recruit, hire, promote and retain such individuals.

Don't get lost in the titles or the organization names. What Claudia Gordon wants you to know is simple: "My goal was to contribute toward inclusivity and accessibility and work for a more just and equitable world."

Now leading the charge at T-Mobile as senior partner within the company’s Diversity, Equity and Inclusion team, she is excited to once again go beyond titles and find the purpose in her work: To pursue the integration of disability and inclusion access within the company’s overarching DE&I prioritization efforts and initiatives.

As the company celebrates being named a 2021 Leading Disability Employer by the <a href="https://www.nod.org/">National Organization on Disability</a> and receiving a 100% score on Disability:IN’s <a href="https://disabilityin.org/what-we-do/disability-equality-index/2020companies/">Disability Equality Index</a> for five years in a row, Claudia makes it clear that awards never mark the end of the work that still needs to happen.

"We continue to receive recognition for our efforts in disability employment, accessibility and inclusion," she says, "but I don't think we can just hold ourselves out as worthy recipients. Accessibility and inclusion for those with disabilities is a journey where we will never arrive at an end point, or where we can just pat ourselves on the back and rest on our laurels. When we think about accessibility we ought to think about people … at the end of the day, it's about our employees with disabilities, our customers with disabilities, our job applicants with disabilities who want to come and work with us. It's about them. They want the same thing as everyone else, which is a world they can navigate without barriers."

We sat down with Claudia, with the help of American Sign Language interpreters Tiffany Hill and Elise Mongeon, to discuss the motivation behind her work, the plans she has at T-Mobile and what it means to be one team together.

Where does the passion and motivation to become the first Black, deaf woman attorney in the U.S. come from, and how do you see that same motivation in the work you do today?

I was born and raised on the beautiful island of Jamaica. When I was 8 years old, I lost my ability to hear, and since then I've experienced multiple forms of marginalization, oppression and plain old exclusion. Those experiences motivated me to pursue a career in social justice from a very early age.

I moved to the United States when I was 11, where I was fortunate to receive an excellent education. In the following years I attended college and obtained a law degree from American University in Washington, DC. My goal was to contribute toward inclusivity and accessibility and work for a more just and equitable world.

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I joined Sprint in 2017 and oversaw government compliance for the accessibility business unit, focusing on reducing barriers in communication-product services. In June, I accepted my new role as senior partner within the T-Mobile Diversity, Equity and Inclusion team, and I'm very excited to get going.

T-Mobile is different. We prioritize disability among those marginalized groups, and that's one reason why we've been singled out for awards from disability advocacy groups year after year after year.

My job is to work with various stakeholders across the company, such as real estate, HR, recruitment, even IT, regarding digital space and product development. We'll listen to these stakeholders to learn about their work and how we can incorporate disability-related considerations into what we do every day - and to determine where there's room for improvement. Based on those gaps, we'll develop collaborative strategies that will drive us to become a more equitable workplace for individuals with disabilities and create a more inclusive culture where everyone can thrive and bring their whole self to work.

You have worked for a number of reputable institutions and companies that put a lot of rigor behind the work of Diversity, Equity and Inclusion. How would you describe the energy in the field at T-Mobile?

T-Mobile has already demonstrated that it's a good place for people with disabilities to work in several ways. And the key is not simply hiring someone with disabilities for the sake of checking a box or to garner a particular percentage so the statistics look good. Inclusion transcends the presence of an individual to include people with disabilities so they genuinely feel like they belong in the workplace, like their experiences and voices are heard. That's essential for real, meaningful inclusion, and I believe T-Mobile gets it. It's important for a company to be vulnerable enough to admit there's room for improvement.

Even before I came aboard, I'd seen impressive efforts in several areas. For example, the Accessibility Resource Center, or ARC, is a group working hard to remove digital barriers to access, and I've been impressed with the team's technical expertise and their efforts to educate across the company and invest in training. It's an effort that should be recognized all across the corporate world.

And the <a href="https://es.t-mobile.com/careers/culture-and-benefits/diversity">Accessibility Community at T-Mobile, or ACT,</a> is an employee resource group that I believe is at 11,000 members and counting. That’s huge. They provide great resources for employees with disabilities.

Another example is this role I've been brought into. It shows that the voices and the hands of those with disabilities at T-Mobile matter. We are on a journey, and I feel like we have a seat at the table and our voices and our hands are being heard.

How would you describe the practical application of the work you’re doing, in a way that all employees can understand and see the value and benefit for the company as a whole?

My DE&I team partners with HR, which involves representation from many different stakeholders across the company. The goal is to identify pain points and barriers to access and work together to figure out solutions and mediation. Sometimes it's as simple as learning a management system or platform that employees have to use. That shows a level of commitment to work towards actual goals, not just talking about them.

I encourage each of us, including myself as a person with a disability, to pause and think about how our behavior impacts others. With this mindset, we can prioritize access and inclusion in even the little things we do. Because it really matters. It's not something we can just delegate to one person or one team. It's us, one team together, to achieve a more inclusive and equitable workplace, that will make T-Mobile number one for this work.

T-Mobile is celebrating National Disability Employment Awareness Month throughout October. To learn more about the Un-carrier’s efforts to further Diversity, Equity and Inclusion every day, visit <a href="https://es.t-mobile.com/brand/celebrating-diversity">the T-Mobile website.</a>

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T-Mobile’s new Senior Accessibility Partner has worked with White House itself to elevate the standards of access and inclusion.

Disability Awareness Starts with All of Us — and Benefits All of Us | T-Mobile Newsroom

Shawna Ryan

Disability Awareness Starts with All of Us — and Benefits All of Us | sección de noticias de T-Mobile

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Opensignal’s two most recent reports confirm T-Mobile’s 5G network still reigns supreme: Un-carrier customers get a 5G signal more than anyone else…in the world, and get the fastest nationwide 5G speeds in more places than anyone else in the U.S. 

BELLEVUE, Wash. — Sept 20, 2021 — You can only enjoy the benefits of 5G — like faster speeds — if you’re connected to 5G. And, a <a rel="noreferrer noopener" href="https://www.opensignal.com/reports/2021/09/global/5g-global-mobile-network-experience-awards" target="_blank">new global report</a> published today by Opensignal shows T-Mobile (NASDAQ: TMUS) customers get a 5G signal more often than anyone else …  and, not just in the U.S. — in the WORLD! In fact, T-Mobile is the ONLY U.S. operator to receive a 5G Global Winner Award in the report. And in Opensignal’s July <a rel="noreferrer noopener" href="https://es.t-mobile.com/news/network/opensignal-july2021-fastest-5g-availability-coverage" target="_blank">U.S. report</a>, T-Mobile 5G also had the best reach, availability and the fastest nationwide speeds, meaning Un-carrier customers get the fastest nationwide 5G speeds more often and in more places than anyone else.

"I'm delighted to see the Un-carrier ranks best in the world on 5G availability, that we connect our customers to 5G more often than any other provider on the planet. That's what T-Mobile built 5G to do -- we built 5G differently from the beginning, and this third-party report is the latest in a long list that shows how that's paying off for customers," said Neville Ray, President of Technology at T-Mobile. "T-Mobile 5G delivers an experience that competitors can't match, with industry-leading coverage from Extended Range 5G and super-fast speeds in more places than anyone else with Ultra Capacity 5G. Our 5G network just keeps blowing the other guys away." 

These are just the latest independent network reports to acknowledge T-Mobile’s 5G industry dominance. <a href="https://es.t-mobile.com/news/network/neville-ray-future-of-5g" target="_blank" rel="noreferrer noopener">Report after report</a> from Ookla, Opensignal, umlaut and <a href="https://es.t-mobile.com/news/network/umlaut-pcmag-wins" target="_blank" rel="noreferrer noopener">PC Mag</a> have found T-Mobile 5G is #1 in nationwide speed and availability. And <a href="https://es.t-mobile.com/news/network/most-reliable-5g-umlaut-july2021" target="_blank" rel="noreferrer noopener">umlaut</a> continues to find T-Mobile 5G to be the most reliable.

T-Mobile is the 5G leader, with the country's largest, fastest and most reliable 5G network. Un-carrier 5G covers more people and places across the country than anyone else, it's no wonder Opensignal found T-Mobile customers connect to 5G more than anyone else in the world. And T-Mobile's differentiated 5G strategy is paying off big time for customers, with the fastest nationwide 5G speeds in the U.S. 

T-Mobile's Extended Range 5G spans 1.7 million square miles - more than Verizon and AT&T combined - and covers 305 million people, nearly everyone in the country. And 165 million of those people are covered with Ultra Capacity 5G, which can deliver blazing-fast speeds to more people than any other provider. While other wireless companies only have their fastest 5G speeds available in small pockets of some cities, T-Mobile's Ultra Capacity 5G can deliver its fastest speeds across broad coverage areas to customers across the country. Ultra Capacity 5G is widely available today and T-Mobile is on track to have it deployed nationwide, covering 200 million people, by end of this year.

Para obtener más información sobre la red de T‑Mobile, visita <a href="https://es.t-mobile.com/coverage/4g-lte-5g-networks" target="_blank" rel="noreferrer noopener">es.T‑Mobile.com/coverage</a>.

Síguenos en la sala de prensa oficial de T-Mobile en Twitter, en <a href="https://twitter.com/TMobileLatinonews" target="_blank" rel="noreferrer noopener">@TMobileNews</a> para estar al día con las últimas novedades de la compañía.

Opensignal Awards – 5G Global Mobile Network Experience Awards 2021 based on independent analysis of mobile measurements recorded during the period January 1 – June 29, 2021  © 2021 Opensignal Limited. Fastest: Based on average, overall combined 5G speeds according to Opensignal Awards – <a href="https://www.opensignal.com/reports/2021/04/usa/mobile-network-experience-5g" target="_blank" rel="noreferrer noopener">USA: 5G User Experience Report July 2021</a>, based on independent analysis of mobile measurements recorded during the period March 16-June 13, 2021 © 2021 Opensignal Limited. Más confiable: según un informe de auditoría realizado por umlaut; un tercero independiente que contiene datos de colaboración abierta para experiencia del usuario, recopilados desde septiembre de 2020 hasta febrero de 2021. Full details at: <a href="http://www.umlaut.com/en/benchmarking/USA" target="_blank" rel="noreferrer noopener">www.umlaut.com/en/benchmarking/USA</a>.  5G: Capable device required. Para algunos usos se podría requerir un determinado plan o función; visita es.T‑Mobile.com.

Acerca de T-Mobile T‑Mobile US Inc. (NASDAQ: TMUS) es El Un‑carrier superpoderoso de Estados Unidos con una red 4G LTE avanzada y una transformativa red 5G nacional que ofrecerá una conectividad confiable para todos. Los clientes de T‑Mobile reciben una calidad inigualable por su dinero, una firme obsesión por ofrecerles la mejor experiencia de servicio posible y un dinamismo indiscutible para disrumpir el mercado y así crear competencia e innovación más allá del ámbito del servicio móvil. Con sede en Bellevue, Washington, T‑Mobile presta servicios a través de sus subsidiarias y opera sus marcas emblemáticas, T‑Mobile, Metro by T‑Mobile y Sprint. Para obtener más información, visita: <a href="https://es.t-mobile.com/">https://es.t-mobile.com</a>.

Contactos para prensa

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Opensignal’s two most recent reports confirm T-Mobile’s 5G network still reigns supreme: Un-carrier customers get a 5G signal more than anyone else…in the world, and get the fastest nationwide 5G speeds in more places than anyone else in the U.S.

First, America. Now, the World. T-Mobile Tops Worldwide 5G Availability in Study by Opensignal | T-Mobile Newsroom

First, America. Now, the World. T-Mobile Tops Worldwide 5G Availability in Study by Opensignal

Katie Brinton

First, America. Now, the World. T-Mobile Tops Worldwide 5G Availability in Study by Opensignal | sección de noticias de T-Mobile

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What’s the news:  T-Mobile scored another #1 ranking from the J.D. Power 2021 U.S. Wireless Customer Care Mobile Network Operator Performance Study–Volume 2. This marks 22 times that T-Mobile takes home the Gold*. Metro by T-Mobile also won the top honor in its segment** in the J.D. Power 2021 U.S. Wireless Customer Care Mobile Virtual Network Operator Performance Study–Volume 2. This is the 10th win for Metro.

Why it matters: “I love being kept on hold and having to call again and again” said nobody ever. During the pandemic, 78% of people report they’ve called a company multiple times just to get a simple resolution<a href="#_ftn1">[1]</a>. Not at T-Mobile. Instead, T-Mobile customers continue to get one-stop solutions from their own Team of Experts.

Who it’s for:  Anyone who wants to have a GREAT customer experience. Novel, we know.

BELLEVUE, Wash. — July 29, 2021 — Nailed it, again! Today, J.D. Power once again announced that T-Mobile (NASDAQ: TMUS) received the top spot in the J.D. Power 2021 U.S. Wireless Customer Care Mobile Network Operator Performance Study–Volume 2. T-Mobile has nabbed first place TWENTY-TWO times*. Metro by T-Mobile is also crushing it – securing the number one place in its segment in the J.D. Power 2021 U.S. Wireless Customer Care Mobile Virtual Network Operator Performance Study—Volume 2 for the 10th time** overall.

T-Mobile has the most wins of any other wireless provider in the history of the study with a score of 819 - 30 points higher than the segment average and scoring highest in phone, in-store, website, app and text services. Metro by T-Mobile scored an 811 in its segment of the study - 16 points higher than the Segment Average.

"Throughout this pandemic, our incredible Care team knew just how critical it was to keep customers connected to their loved ones and the things that matter most, and they did us proud, once again," said Callie Field, Executive Vice President & Chief Customer Experience Officer at T-Mobile at T-Mobile. "Winning this award again after this particularly challenging year just demonstrates that our customer love is absolutely unwavering. And we'll continue innovating in Care to keep T-Mobile customers the happiest in wireless."

T-Mobile customers get their own highly trained team familiar with them and their communities. T-Mobile Team of Experts puts customers first with a dedicated team to answer their call or message with no bouncing and no BS. T-Mobile scored highest in phone, in-store, AND website, app and text services. This year, it’s predicted that there will be a 40% increase in digital customer service interactions<a href="#_ftn2">[2]</a> so T-Mobile is doubling down on enhanced technology to give customers flexibility and more opportunities to self-serve. Tools are available like biometric login so you don’t have to remember a PIN or passcode when contacting Care, and Apple Pay integration in the T-Mobile app for easy shopping, with more to come.

T-Mobile and Metro by T-Mobile continue to get top honors here for one simple reason: customers come first. For more information about Team of Experts, go <a href="https://es.t-mobile.com/news/media-library/t-mobile-team-of-experts-b-roll">here</a>.

Follow T-Mobile’s Official Twitter Newsroom <a rel="noreferrer noopener" href="https://twitter.com/TMobileLatinoNews" target="_blank">@TMobileNews</a> to stay up to date with the latest company news.

El Equipo de Expertos es para nuestros clientes del servicio móvil pospago.

*U.S. Wireless Customer Care Mobile Network Operator Performance Study: 2021 (V1 & V2); U.S. Wireless Customer Care Full-Service Performance Studies: 2020-2018 (V1 & V2), 2016 (V1), 2015 (V2), 2014 (V2), 2011 (V1), 2010 (V2), 2009 (V1 & Tied in V2), 2008 (V1), 2007 (V1 & V2), 2006 (V1 & V2), 2005 & 2004

**U.S. Wireless Customer Care Mobile Virtual Network Operator Performance Study: Mobile Virtual Network Operator Segment: Metro by T-Mobile: 2021 (V1 & V2); U.S. Wireless Customer Care Non-Contract Performance Studies: Non-Contract Full-Service Segment:

Metro by T-Mobile: 2020 (V1 & V2) Metro PCS: 2018 V1 & V2, 2014 & 2013 (V1 & V2)

Acerca de T-Mobile T‑Mobile US Inc. (NASDAQ: TMUS) es El Un‑carrier superpoderoso de Estados Unidos con una red 4G LTE avanzada y una transformativa red 5G nacional que ofrecerá una conectividad confiable para todos. Los clientes de T‑Mobile reciben una calidad inigualable por su dinero, una firme obsesión por ofrecerles la mejor experiencia de servicio posible y un dinamismo indiscutible para disrumpir el mercado y así crear competencia e innovación más allá del ámbito del servicio móvil. Con sede en Bellevue, Washington, T‑Mobile presta servicios a través de sus subsidiarias y opera sus marcas emblemáticas, T‑Mobile, Metro by T‑Mobile y Sprint. For more information please visit: https://www.t-mobile.com.

Contactos para prensa Relaciones con los medios — T-Mobile US, Inc. <a href="mailto:MediaRelations@T-Mobile.com">MediaRelations@T-Mobile.com</a>

Contacto para relaciones con inversionistas  T-Mobile US, Inc. <a href="mailto:investor.relations@t-mobile.com">investor.relations@t-mobile.com</a> <a href="http://investor.t-mobile.com">http://investor.t-mobile.com</a>

<a href="#_ftnref1">[1]</a> According to <a href="https://www.nbcsandiego.com/news/investigations/nbc-7-responds/how-customer-service-has-changed-during-the-pandemic/2453785/">NBC San Diego</a>

<a href="#_ftnref2">[2]</a> According to <a href="https://go.forrester.com/blogs/customer-service-predictions-2021/#:~:text=Organizations%20must%20react%20to%20provide%20high-quality%2C%20emotionally%20sensitive,Digital%20customer%20service%20interactions%20will%20increase%20by%2040%25.">Forrester</a>

What’s the news:  T-Mobile scored another #1 ranking from the J.D. Power 2021 U.S. Wireless Customer Care Mobile Network Operator Performance Study–Volume

Nailed it - AGAIN! T-Mobile and Metro Snag #1 Spots in J.D. Power Customer Care Study | T-Mobile Newsroom

Nailed it – AGAIN!  T-Mobile and Metro Snag #1 Spots in J.D. Power Customer Care Study

Kathleen Dunleavy

Nailed it - AGAIN! T-Mobile and Metro Snag #1 Spots in J.D. Power Customer Care Study | sección de noticias de T-Mobile

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A nationwide study by network research firm umlaut, based on 43 million data samples from real 5G users, ranks T-Mobile first in 5G reliability, coverage and speed 

BELLEVUE, Wash. — July 27, 2021 — Another day, another network report win. A new report published today by independent research firm <a href="https://www.umlaut.com/uploads/documents/Reports-Certificates/202107_umlaut_US_5G_AuditReport.pdf" target="_blank" rel="noreferrer noopener">umlaut</a> shows T-Mobile (NASDAQ: TMUS) customers get the most reliable 5G, the most 5G coverage and the highest 5G speed score. umlaut examines real customer usage from millions of device measurements across top wireless providers, and this is the <a href="https://es.t-mobile.com/news/network/umlaut-most-reliable-5g" target="_blank" rel="noreferrer noopener">second time in a row</a> its research shows T-Mobile is #1 on  5G reliability, coverage and speed. Today T-Mobile also announced it added even more coverage to the nation’s largest 5G network, with Extended Range 5G now covering 305 million people – nearly everyone in the country, and now 165 million of those people are covered with Ultra Capacity 5G, too.

 "umlaut's report is just the latest to prove customers and businesses alike can count on T-Mobile 5G to deliver a fast and reliable 5G connection in more places than anyone else," said Neville Ray, President of Technology at T-Mobile. "While the other networks play catch up, we'll keep adding more 5G coverage and capacity to bring a transformative experience to customers across the country."

In addition to the nationwide results, umlaut also published a <a href="https://www.umlaut.com/uploads/documents/Reports-Certificates/202107_US_9markets_AuditReport_umlaut.pdf">r</a><a rel="noreferrer noopener" href="https://www.umlaut.com/uploads/documents/Reports-Certificates/202107_US_9markets_AuditReport_umlaut.pdf" target="_blank">e</a><a href="https://www.umlaut.com/uploads/documents/Reports-Certificates/202107_US_9markets_AuditReport_umlaut.pdf" target="_blank" rel="noreferrer noopener">port</a> commissioned by T-Mobile examining 5G performance in 10 major metros across the U.S., including Austin, TX, Charlotte, NC, Chicago, Dallas – Fort Worth, Houston, Minneapolis – St. Paul, New York City, Newark–Jersey City, NJ, Philadelphia, and Washington DC and found T-Mobile delivers the fastest average 5G speeds with testers spending 96% of time connected to 5G on average across the major metros.  Average download speeds for T-Mobile’s 5G clocked in at 228 Mbps across the cities and reached a blazing 300 Mbps in Washington DC, and average 5G upload speeds across the 10 metros reached 46 Mbps – nearly double the closest competitor. And testers on average spent 74% of time connected to T-Mobile’s super-fast Ultra Capacity 5G across the 10 metros and connected to Verizon’s Ultra Wideband 5G just 3% of the time on average.

umlaut's nationwide report is based on real customer experience. The company gathered extensive results from actual wireless customers across the U.S., examining over 43 million data samples from over 70,000 5G users - recorded in all the places where people live, work and play. In addition to ranking first in 5G overall, T-Mobile received top marks for 5G reliability, coverage and speed. 

Third-party network reports continue to show T-Mobile’s 5G network is miles ahead of the competition. In addition to umlaut’s latest findings, just last week more <a href="https://es.t-mobile.com/news/network/ookla-july2021-5g-fastest-availability-coverage" target="_blank" rel="noreferrer noopener">independent</a> network <a href="https://es.t-mobile.com/news/network/opensignal-july2021-fastest-5g-availability-coverage" target="_blank" rel="noreferrer noopener">reports</a>, based on data from real 5G users, also show T-Mobile customers get the fastest 5G speeds and a 5G signal more often than anyone else.

T-Mobile’s largest, fastest and most reliable 5G network allows the Un-carrier to power innovative 5G experiences, like <a href="https://es.t-mobile.com/news/spanish/el-uncarrier-reinventa-la-experiencia-de-los-aficionados-con-5g-en-el-derby-de-jonrones-de-tmobile" target="_blank" rel="noreferrer noopener">5G augmented reality and 5G integrated cameras</a> for sports fans, and <a href="https://es.t-mobile.com/news/business/driverless-car-service-powered-by-t-mobile-5g" target="_blank" rel="noreferrer noopener">driverless car services</a>. After blanketing the country in 5G, T-Mobile continues to layer on the capacity and speed. T-Mobile’s Extended Range 5G spans 1.7 million square miles – 4x more than Verizon and nearly 2x more than AT&T – and covers 305 million people – nearly everyone in the country. And 165 million of those people are covered with Ultra Capacity 5G, which can deliver average download speeds of 350 Mbps with peaks up to 1 Gbps.

For more information on T-Mobile’s network, visit <a rel="noreferrer noopener" href="https://es.t-mobile.com/coverage" target="_blank">t-mobile.com/coverage</a>.

Se requiere dispositivo compatible con 5G. Some uses may require certain plan or feature; see T-Mobile.com. 5G mobile network results in the US are based on an audit report conducted by independent third-party umlaut containing crowdsourced data for user experience collected from January 2021 until July 2021. Full details can be found on: <a href="https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.umlaut.com%2Fen%2Fbenchmarking%2FUSA&data=04%7C01%7CHughes.Bertrand%40T-Mobile.com%7C9d4e701b8fc148ae47c808d94c81e6ee%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637624943092224165%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=2w5Td74fsP%2FgSyaUWdHexLjGFRjnGrlAcfmyIPfRGbk%3D&reserved=0">www.umlaut.com/en/benchmarking/USA</a>.

A nationwide study by network research firm umlaut, based on 43 million data samples from real 5G users, ranks T-Mobile first in 5G reliability, coverage and speed

T-Mobile Has Most Reliable 5G Network (Again) According to New Report | T-Mobile Newsroom

T-Mobile Has Most Reliable 5G Network (Again) According to New Report

T-Mobile Has Most Reliable 5G Network (Again) According to New Report | sección de noticias de T-Mobile

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https://www.t-mobile.com/news/network/most-reliable-5g-umlaut-july2021

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For the 6th time this year, a third-party network report shows T-Mobile is leading in 5G, with customers getting the fastest 5G speeds and spending the most time connected to 5G. 

BELLEVUE, Wash. — July 15, 2021 — This just in: yet another network report confirms T-Mobile’s 5G leadership. <a href="https://es.t-mobile.com/?1036077272;amdU7ms02uyDVD7h7DYcGkdUGi-U2t6cV_yLgPyfIkN9ak6vGipFVk6wVPrv2i-UIidc7u-9IiqxGi49Ik6JgmcWais.51" target="_blank" rel="noreferrer noopener">New data released today from network intelligence provider Ookla®</a> shows T-Mobile (NASDAQ: TMUS) customers get the fastest 5G speeds and spend more time connected to 5G than customers on any other network. It’s simple — fastest 5G speeds + most 5G coverage = the 5G network you want to be on.

"T-Mobile customers are the clear winners coming out of these network reports, with unmatched 5G coverage and 5G speeds that keep getting faster," said Neville Ray, President of Technology at T-Mobile. "Our differentiated 5G strategy of first building a foundation of coverage and then adding a deep layer of speed with Ultra Capacity 5G focuses on what matters most for customers - coverage and speed. This is how you build a 5G network the right way and this is why T-Mobile is the leader in 5G." T-Mobile won or tied for first in every nationwide mobile category of Ookla's latest report. In addition to being #1 on 5G speed and availability, the latest Ookla data also shows T-Mobile customers get the fastest and most consistent overall network speeds nationwide and have one of the fastest network response times (latency). Which means no matter how you slice it, T-Mobile's network is just plain fast. This is the second quarter in a row Ookla has named T-Mobile 5G fastest and most available. According to Ookla's report, T-Mobile's median 5G download speeds increased more than 21% during the second quarter and now reach nearly 100 Mbps. And they will only continue getting faster. This is T-Mobile's 5G strategy at work - cover nearly everyone in the country with far reaching 5G then layer on the capacity and super-fast speeds. Ookla's report results come from real wireless customer's devices and their real-world testing of network performance every day across the country. Millions of data samples were collected using Ookla's Speedtest® application to show how the networks perform in all the places where people live, work and play.

Largest, Fastest and Most Reliable 5G Network Third-party network reports continue to show T-Mobile’s 5G network is miles ahead of the competition. In addition to Ookla’s latest findings, just this week <a href="https://es.t-mobile.com/news/network/opensignal-july2021-fastest-5g-availability-coverage" target="_blank" rel="noreferrer noopener">Opensignal</a> also confirmed T-Mobile 5G delivers the fastest speeds and a 5G signal more often and in more places than anyone else. Plus, recent tests by research firm <a href="https://es.t-mobile.com/news/network/umlaut-most-reliable-5g" target="_blank" rel="noreferrer noopener">umlaut</a> also show T-Mobile customers get the most reliable 5G in the U.S.

After blanketing the country in 5G, T-Mobile continues to layer on the capacity and speed. T-Mobile’s Extended Range 5G spans 1.6 million square miles and covers <a href="https://es.t-mobile.com/news/network/ultra-capacity-5gin-extended-range-5ginger-beer" target="_blank" rel="noreferrer noopener">300 million people</a> – nearly everyone in the country. And 150 million of those people are covered with Ultra Capacity 5G, which can deliver download speeds of 350 mbps with peaks up to 1 Gbps. Para obtener más información sobre la red de T‑Mobile, visita <a href="https://es.t-mobile.com/coverage/4g-lte-5g-networks" target="_blank" rel="noreferrer noopener">es.T‑Mobile.com/coverage</a>.

Análisis Speedtest Intelligence® de Ookla®, <a href="https://es.t-mobile.com/?1036077272;amdU7ms02uyDVD7h7DYcGkdUGi-U2t6cV_yLgPyfIkN9ak6vGipFVk6wVPrv2i-UIidc7u-9IiqxGi49Ik6JgmcWais.51">www.speedtest.net/global-index/united-states#market-analysis</a> para el trimestre 2 de 2021. Las marcas comerciales de Ookla se usan bajo licencia y se reimprimen con autorización. Más confiable: según un informe de auditoría realizado por umlaut; un tercero independiente que contiene datos de colaboración abierta para experiencia del usuario, recopilados desde septiembre de 2020 hasta febrero de 2021. Full details at: <a href="http://www.umlaut.com/en/benchmarking/USA">www.umlaut.com/en/benchmarking/USA</a>.  5G: Capable device required. Para algunos usos se podría requerir un determinado plan o función; visita es.T‑Mobile.com.

For the 6th time this year, a third-party network report shows T-Mobile is leading in 5G, with customers getting the fastest 5G speeds and spending the most time connected to 5G.

Déjà Vu: T-Mobile 5G is Fastest and Most Available. Again. | T-Mobile Newsroom

Déjà Vu: T-Mobile 5G is Fastest and Most Available. Nuevamente.

Déjà Vu: T-Mobile 5G is Fastest and Most Available. Nuevamente. | sección de noticias de T-Mobile

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https://www.t-mobile.com/news/network/ookla-july2021-5g-fastest-availability-coverage

Another independent network report by Opensignal confirms T-Mobile has the fastest 5G speeds and delivers a 5G signal more often and in more places than anyone else.

BELLEVUE, Wash. — July 13, 2021 — The bigger and faster 5G network is at T-Mobile, and we have the data to prove it. New independent data <a href="https://www.opensignal.com/reports/2021/07/usa/mobile-network-experience-5g">published today from Opensignal</a>, based on real world customer usage from millions of device measurements, shows T-Mobile customers get the fastest 5G download and upload speeds and get a 5G connection more often than anyone else. And the Un-carrier’s 5G network just keeps getting better, piling on more speed and coverage to the country’s largest, fastest and most reliable 5G network.

"Independent network reports continue to show T-Mobile is the best choice for speedy and reliable 5G coverage across the country," said Neville Ray, President of Technology at T-Mobile. "We built T-Mobile's 5G network with broad coverage, high capacity and low latency to fuel innovation and bring transformative 5G experiences to customers. This is how you build the best 5G network in the country, and we're just getting started."

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When we say the Un-carrier is piling on the 5G speed, we mean it! Opensignal’s report shows T-Mobile customers’ average 5G download speeds increased by nearly 23 percent in just 3 months and over 50 percent since the beginning of the year. And this is the third time in a row Opensignal awarded T-Mobile 5G as fastest and most available. In addition to Opensignal’s latest 5G findings, it also <a href="https://www.opensignal.com/reports/2021/07/usa/mobile-network-experience">found</a> T-Mobile delivers the best 4G Availability and the fastest Upload Speed Experience, so whether customers are on LTE or 5G, they’re covered with a far reaching and speedy network. Los informes y análisis independientes de Opensignal se basan en mediciones de experiencias reales. Su método se apoya exclusivamente en billones de mediciones de dispositivos, compartidas por millones de usuarios auténticos todos los días y registradas en todos los lugares en los que las personas realmente viven, trabajan y viajan.

People need a dependable and fast wireless connection that works when and how they need it, and T-Mobile’s 5G delivers just that. With the largest, fastest and most reliable 5G network, T-Mobile’s 5G covers 300 million people – nearly everyone in the country. And it covers 92 percent of <a href="https://es.t-mobile.com/news/network/ready-for-a-road-trip">Interstate Highway miles</a> across America compared to just 68 percent for AT&T and 51 percent for Verizon. So while customers are on the road, T-Mobile delivers the most consistent 5G connectivity for uninterrupted music streaming, video calls, real-time navigation and more on their interstate road trip. And T-Mobile continues lighting up Ultra Capacity 5G across the country to bring super-fast 5G speeds to more places than anyone else. Ultra Capacity 5G already covers 150 million people and can deliver average download speeds of 350 Mbps with peaks up to 1 Gbps, and T-Mobile is on track to deploy it nationwide covering 200 million people by end of year while competitors will only just be getting started with mid-band 5G.

Only T-Mobile customers get the fastest, largest and most reliable 5G network — but don’t just take our word for it, the independent network results speak for themselves!  

Para obtener más información sobre la red de T‑Mobile, visita <a href="https://es.t-mobile.com/coverage/4g-lte-5g-networks">es.T‑Mobile.com/coverage</a>.

Síguenos en la sala de prensa oficial de T-Mobile en Twitter, en <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FTMobileNews&data=02%7C01%7CGina.Cohen3%40T-Mobile.com%7C99a364c68ae74ac2a38508d7a6aa2b95%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637161122116110118&sdata=EmvFbas31iO9vDTPE5udP5OqKFD%2FYropl5DHQhnsqaE%3D&reserved=0">@TMobileNews</a> para estar al día con las últimas novedades de la compañía.

Fastest: According to Opensignal Awards – <a href="https://www.opensignal.com/reports/2021/04/usa/mobile-network-experience-5g">USA: 5G User Experience Report July 2021</a>, based on independent analysis of average speeds from mobile measurements recorded during the period March 16-June 13, 2021 © 2021 Opensignal Limited. Más confiable: según un informe de auditoría realizado por umlaut; un tercero independiente que contiene datos de colaboración abierta para experiencia del usuario, recopilados desde septiembre de 2020 hasta febrero de 2021. Detalles completos en: <a href="http://www.umlaut.com/en/benchmarking/USA">www.umlaut.com/en/benchmarking/USA</a>. Highway Miles: Based on analysis by T-Mobile of Ookla® CoverageRight™ from Q1 2021 and Speedtest Intelligence® 5G background scans in Q1 2021. Ookla trademarks used under license and reprinted with permission.  5G: Capable device required. Para algunos usos se podría requerir un determinado plan o función; visita es.T‑Mobile.com.

Another independent network report by Opensignal confirms T-Mobile has the fastest 5G speeds and delivers a 5G signal more often and in more places than

Fastest 5G &#10004; Most Available 5G &#10004; New Data From Opensignal Confirms T-Mobile’s 5G Leadership | T-Mobile Newsroom

Fastest 5G ✔ Most Available 5G ✔ New Data From Opensignal Confirms T-Mobile’s 5G Leadership

Fastest 5G ✔ Most Available 5G ✔ New Data From Opensignal Confirms T-Mobile’s 5G Leadership | sección de noticias de T-Mobile

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https://www.t-mobile.com/news/network/opensignal-july2021-fastest-5g-availability-coverage

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Another independent network report confirms T-Mobile’s 5G leadership, showing Un-carrier customers get the fastest 5G speeds and a 5G signal more often than anyone else. 

BELLEVUE, Wash. — April 15, 2021 — T-Mobile customers get the fastest 5G speeds and spend the most time connected to 5G …but don’t just take OUR word for it. Yet another third-party network report shows how T-Mobile is leading in 5G. <a href="https://es.t-mobile.com/?1036077272;amdU7ms02uyDVD7h7DYcGkdUGi-U2t6cV_yLgPyfIkN9ak6vGipFVk6wVPrv2i-UIidc7u-9IiqxGi49Ik6JgmcWais.51" target="_blank" rel="noreferrer noopener">New data</a> released today from Ookla, a leader in mobile network testing and data analysis, shows T-Mobile (NASDAQ: TMUS) customers get the fastest 5G speeds and get a 5G signal more often than customers on any other network. T-Mobile has America’s largest, fastest and <a href="https://es.t-mobile.com/news/network/umlaut-most-reliable-5g" target="_blank" rel="noreferrer noopener">most reliable 5G</a> network. And Ookla’s report is just another confirmation of why T-Mobile is the leader in 5G.   "Ookla's report is just the latest to prove T-Mobile is America's leader in 5G, with real customer data showing T-Mobile delivers the fastest 5G speeds and a 5G signal more often," said Neville Ray, President of Technology at T-Mobile. "While the other networks play catch up, T-Mobile 5G will keep layering on even more capacity and speed to the nation's largest 5G network." T-Mobile's network took the top spot in almost every mobile network category in Ookla's report. In addition to ranking first for 5G speed and availability, the latest data from Ookla also shows T-Mobile customers get the fastest and most consistent overall network speeds nationwide. Ookla's report results come from real wireless customer's devices and their real-world testing of network performance every day across the country. Millions of data samples were collected from customers using Ookla's Speedtest application to record how wireless networks perform in all the places where people live, work and play.

Largest, Fastest and Most Reliable 5G Network Independent third-party network benchmarking reports continue to prove there’s one clear leader in 5G — T-Mobile. In addition to Ookla’s latest findings, additional independent <a href="https://es.t-mobile.com/news/network/fastest-largest-5g-network" target="_blank" rel="noreferrer noopener">reports</a> confirm T-Mobile 5G is #1 in speed and availability. Recent tests by research firm <a href="https://es.t-mobile.com/news/network/umlaut-most-reliable-5g" target="_blank" rel="noreferrer noopener">umlaut</a> rank T-Mobile first in 5G overall and show T-Mobile customers get the most reliable 5G in the U.S., the most 5G coverage and the highest 5G speed score. The Un-carrier is the only wireless provider in the U.S. with all three 5G wins — speed, coverage and reliability.

After blanketing the country in 5G, T-Mobile continues to layer on the capacity and speed as Ultra Capacity 5G lights up in more places across the country. Today, T-Mobile's Extended Range 5G covers 287 million people across 1.6 million square miles. And the Un-carrier's super-fast Ultra Capacity 5G already covers 125 million people with plans to extend this deployment nationwide, covering 200 million people, by the end of 2021. Ultra Capacity 5G is the best kind of 5G and can deliver game-changing performance with broad coverage and fast speeds.

Para obtener más información sobre la red de T‑Mobile, visita <a href="https://es.t-mobile.com/coverage/4g-lte-5g-networks" target="_blank" rel="noreferrer noopener">es.T‑Mobile.com/coverage</a>.

Síguenos en la sala de prensa oficial de T-Mobile en Twitter, en <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FTMobileNews&data=02%7C01%7CGina.Cohen3%40T-Mobile.com%7C99a364c68ae74ac2a38508d7a6aa2b95%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637161122116110118&sdata=EmvFbas31iO9vDTPE5udP5OqKFD%2FYropl5DHQhnsqaE%3D&reserved=0" target="_blank" rel="noreferrer noopener">@TMobileNews</a> para estar al día con las últimas novedades de la compañía.

La red 5G de ultracapacidad incluye señales 5G exclusivas de banda media o alta. La red 5G de ultracapacidad de T‑Mobile cubre a cientos de ciudades y millones de personas, y constantemente se agregan más; visita <a href="https://es.t-mobile.com/coverage/5Glayers" target="_blank" rel="noreferrer noopener">es.T‑Mobile.com/5Glayers</a>. Se requiere dispositivo compatible con 5G. Para algunos usos se podría requerir un determinado plan o función; visita es.T‑Mobile.com. Análisis Speedtest Intelligence® de Ookla®, <a href="http://es.t-mobile.com/?1036077272;amdU78nF2DVDVu6W7PrcGmdc7D4hgtrU2ZVTgZqJg_Hwgtdce_yHgtcUGk497DdJVPrWBZHJ7t9cV_HJgtzTei-w7N..m1" target="_blank" rel="noreferrer noopener">www.speedtest.net/global-index/united-states#market-analysis</a> para el trimestre 1 de 2021. Las marcas comerciales de Ookla se usan bajo licencia y se reimprimen con autorización.

Acerca de T-Mobile T‑Mobile US Inc. (NASDAQ: TMUS) es El Un‑carrier superpoderoso de Estados Unidos con una red 4G LTE avanzada y una transformativa red 5G nacional que ofrecerá una conectividad confiable para todos. Los clientes de T‑Mobile reciben una calidad inigualable por su dinero, una firme obsesión por ofrecerles la mejor experiencia de servicio posible y un dinamismo indiscutible para disrumpir el mercado y así crear competencia e innovación más allá del ámbito del servicio móvil. Con sede en Bellevue, Washington, T‑Mobile presta servicios a través de sus subsidiarias y opera sus marcas emblemáticas, T‑Mobile, Metro by T‑Mobile y Sprint. Para obtener más información, visita: <a href="https://es.t-mobile.com/" target="_blank" rel="noreferrer noopener">https://es.t-mobile.com</a>.

Another independent network report confirms T-Mobile’s 5G leadership, showing Un-carrier customers get the fastest 5G speeds and a 5G signal more often than anyone else.

New Data from Ookla Confirms T-Mobile Is America’s Fastest 5G Network | T-Mobile Newsroom

New Data from Ookla Confirms T-Mobile Is America’s Fastest 5G Network

New Data from Ookla Confirms T-Mobile Is America’s Fastest 5G Network | sección de noticias de T-Mobile

https://www.t-mobile.com/news/network/5g-leader-fastest-ookla-q1-2021

For a fourth straight year, and fifth time overall, T-Mobile has been named one of FORTUNE’s 100 Best Companies to Work For. Here, the company’s VP of Corporate Real Estate & Facilities talks about the herculean task of beginning renovations on its expanded headquarters before the pandemic, and how they pivoted mid-stride to create a space that’s both inspiring and safe — and why, more than ever, T-Mobile is a great place to work.

If you build it, they will come. For two decades that hasn't just been a go-to movie reference for Darcey Estes, it's been her daily drumbeat. As T-Mobile's VP of Corporate Real Estate and Facilities, Estes has traveled all over the country helping the company build spaces that innovate and evolve the way it works.

"I feel really proud that I've been given the opportunity to make a difference in the workplace environment," says Estes. "What I get to do is reimagine and redesign and modernize our workplaces. I could not have a more fun job."

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After the company’s merger with Sprint in 2020, T-Mobile continued the exciting process of an ambitious renovation of both its original headquarters in Bellevue, Wash. and its new HQ2 campus in Overland Park, Kan. It's the kind of opportunity that was literally 20 years in the making for Estes.

But what if you build it, and suddenly people can't come?

“As someone who’s been dedicated to creating the best workplace environment possible for our employees and our offices nationwide, when the pandemic began, making the difficult decisions to close our offices and have our people work fully remote was quite a transition.”

On Monday, April 12, for a fourth year in a row and fifth time overall, T-Mobile was named to FORTUNE’s annual list of <a href="https://fortune.com/best-companies/2021/">100 Best Companies to Work For</a>, a highly coveted list created in conjunction with <a rel="noreferrer noopener" href="https://www.greatplacetowork.com/" target="_blank">Great Place to Work</a> based on employee feedback. Because the COVID-19 pandemic disrupted everyone’s lives, this year’s list heavily emphasized how companies responded. How Estes and her team pivoted and updated T-Mobile’s extensive renovation plans and ponder innovative ways to solve new challenges in our new normal is one such shining example.

Starting in February 2020 and continuing even today, Estes and her team have adjusted in real time even as renovations were well underway, putting employee safety first and foremost. After helping to coordinate a shipment of some 40,000 masks to all back-office employees in the Spring of 2020, she got to work searching for ways to mesh her goal of creating inspiring spaces that promote productivity and wellbeing with the new responsibility of creating the safest environments possible.

After finalizing original plans of incredible new co-work spaces, high tech conference rooms, creative social spaces and top of the line amenities, Estes says her team then had to make further enhancements to integrate essential COVID-19 health safety features. Even the simple new normals like social distancing signage, capacity limits, sanitation stations, contactless building features and intensified cleanings were enormous tasks unto themselves.

Then there's the HVAC systems that were upgraded to maximize fresh air exchange rates, and MERV 13 filters were installed (considered hospital-grade filtration) that meet or exceed industry standards and utilize high-tech wizardry, like a solution called needlepoint bi-polar ionization to eradicate air particles (<a href="https://www.google.com/" data-type="URL" data-id="https://www.google.com/">google</a> it and have your mind blown).

“I’m really proud of all of the investments we have made to keep our employees safe,” says Estes. “All of our offices, care centers and retail stores will be certified by the <a href="https://www.wellcertified.com/">International WELL Building Institute</a> with the WELL Health-Safety rating which basically says T-Mobile meets the highest standards possible for our safety operations inside all of our facilities. And so when people do come back, we’re ready.”

Here Darcey Estes walks us through a bit more of the incredible redesign of T-Mobile’s headquarters in Bellevue, Wash. and Overland Park, Kan., highlights of her own 20-plus-year career at the company and, of course, why the Un-carrier is a truly great place to work.

You've had an incredible history with T-Mobile. What's been the evolution of the company's spaces since you came on board?

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I've been with T-Mobile for over 20 years. It was my first job out of college, and I started in the network engineering operations division of the company. I moved several times, from coast to coast, and always had really exciting assignments and worked with great people. Five years ago I moved to the Bellevue area to take over responsibility for the Corporate Real Estate Facilities Team. It was an exciting time to see our company shift focus to developing a long-term strategy for the workplace and reinvent our offices for employees. We decided to consider the overall workplace environment. We wanted our workplaces to be modern, full of technology and spaces that support our company culture, where our employees can celebrate and socialize and collaborate and innovate. We wanted our design to bring in lots of natural light and have ergonomic furniture and have a variety of places for people to work because everyone has different working styles, whether that's heads-down work or collaboration with other teammates. We also wanted to make sure our workplace design was inclusive. We created a lot of areas that support our diverse workforce, from mothers' rooms to multifaith rooms, wellness rooms, all-gender restrooms - and improving the overall accessibility across our campuses.

For the fifth time, and fourth year in a row, T-Mobile has been named one of FORTUNE’s 100 Best Companies to Work For. How does it feel knowing you’re someone whose work directly impacts employees on a daily basis?

It's really important to me that our employees have a place when they come to work that supports how they work so that they're most productive and that the overall workplace environment is one that's fun and reflects our culture and our brand. Our culture, for those who are outside of T-Mobile, is fun and inclusive. We have a lot of camaraderie and celebrations, but we also work really hard. We love coming together to innovate and ideate and I think we've made magic when you think about some of our Un-carrier history.

As someone whose career has been dedicated to creating innovative and impactful work environments, what was it like to suddenly be involved in the initiatives to, in a sense, not have a work environment, and to move employees from HQ in Bellevue and Overland Park to full remote at the start of the pandemic?

I’m proud to say as a company we did a really good job. Our focus was on keeping our employees safe and that’s remained a priority for us at T-Mobile. Since last year, we began welcoming small numbers of people back on a 100 percent voluntary basis, and our offices are safer than ever. I’m really proud of all of the investments we have made. We’ve upgraded our HVAC and air filtration systems to hospital grade. We’ve implemented extensive cleaning protocols and social distancing markers. We even sent masks to employees nationwide who are working from home. All of our offices, care centers and retail stores will be certified by the <a href="https://www.wellcertified.com/" data-type="URL" data-id="https://www.wellcertified.com/">International WELL Building Institute</a> with the WELL Health-Safety rating which say T-Mobile meets the highest standards possible for our safety operations inside all of our facilities. And so when people do come back, we are ready and our offices are safer than they’ve ever been.

What do you believe the renovation will do for T-Mobile employees once people begin to return to the offices? How does it help with productivity, collaboration, safety and overall employee wellbeing?

We are really proud that the workplace design that we planned for the renovation at our headquarters both in Bellevue and Overland Park really supports things that employees want most in their workplace. They want to be able to come together as a team to collaborate and innovate and we've created a variety of spaces to do that from small, medium and large conference rooms; virtual conferencing spaces; fun and casual amenity floors, as well as beautiful spaces outdoors. Giving people access to fresh air and natural light is part of a great workplace environment. We have robust technology all throughout our spaces. We're expanding our onsite food offerings and created a space for people to come together and safely socialize as well as do the amazing innovative work that's we've been known for.

How do you envision the workplace will continue to change in the future?

I definitely think the workplace will continue to evolve. When we come back, it's important that we continue to listen to our employees about what they need most and want most from the workplace. I think the next couple of years will really be important for us to continue to experiment with new ways of working and how we design the spaces and the amenities that employees value. It's important to observe and figure out what is or is not working and then continue to adapt and respond to employee feedback.

Want to see more of T-Mobile's beautiful new spaces? Check out the video and photos below!

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Darcey Estes talks about how her team pivoted during HQ renovations when the pandemic hit to create a space that’s both inspiring and safe.

Employee Spotlight: How This T-Mobile Standout Helped Make a Great Place to Work Even Greater | T-Mobile Newsroom

Employee Spotlight: How This T-Mobile Standout Helped Make a Great Place to Work Even Greater

Employee Spotlight: How This T-Mobile Standout Helped Make a Great Place to Work Even Greater | sección de noticias de T-Mobile

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https://www.t-mobile.com/news/community/visionary-on-hq-renovations-and-covid-safety-upgrades

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BELLEVUE, Wash. — April 06, 2021 — Largest, fastest and now the most reliable 5G, too. A new report published today by independent research firm <a href="http://www.umlaut.com/en/benchmarking/USA" target="_blank" rel="noreferrer noopener">umlaut</a> shows T-Mobile customers get the most reliable 5G in the U.S. umlaut examined real customer usage from millions of device measurements across top wireless providers and found T-Mobile customers have the most 5G coverage, the highest 5G speed score and the most reliable 5G, further solidifying T-Mobile’s position as the 5G leader.

Based on 35 million samples from real 5G customers, nationwide study ranks T-Mobile first in 5G in 44 states, with top marks in reliability, coverage and speed. 

"Time and time again, the independent network benchmarking reports prove there's one clear leader in 5G, and that's T-Mobile," said Neville Ray, President of Technology at T-Mobile. "With the largest, fastest and now most reliable 5G network in the country, our sights are firmly set on what's next in 5G, while the competition plays catch-up!!"

umlaut's report is based on real customer experience. The company gathered extensive results from actual wireless customers across the U.S., examining over 35 million data samples from over 55,000 5G users - recorded in all the places where people live, work and play. The nationwide study examines 5G performance across all 50 states and ranks T-Mobile first in 5G in 44 states across the country. In addition to ranking first in 5G overall, T-Mobile received top marks for 5G reliability, coverage and speed. 

The Leader in 5G T-Mobile is America's 5G leader, delivering the fastest 5G speeds in more places than anyone else. With the largest, fastest and now most reliable 5G network, T-Mobile's Extended Range 5G covers 287 million people across 1.6 million square miles - that's nearly 2.5x the geographic coverage of AT&T and nearly 4x more than Verizon. Y ahora que Sprint forma parte de T-Mobile, El Un-carrier amplía su liderazgo al activar la red 5G de ultracapacidad en distintas partes del país y al llevar altas velocidades 5G a más lugares que nadie. Ultra Capacity 5G covers 125 million people and can deliver speeds around 300 Mbps with peaks of 1 Gbps.

La red 5G de ultracapacidad de El Un‑carrier es el mejor tipo de red 5G disponible, con la habilidad de ofrecer tanto cobertura amplia como altas velocidades. El Un‑carrier ofrece un rendimiento sin precedentes a un mayor número de personas en todo el país que otras compañías de servicio móvil. Otros ofrecen altas velocidades 5G a expensas de la cobertura, con un servicio disponible únicamente en pequeñas áreas de algunas ciudades. Sin embargo, T‑Mobile está construyendo su 5G utilizando ondas de radio exclusivas para ofrecer cobertura y velocidad a la vez, y crear así una red 5G verdaderamente transformativa capaz de impulsar la innovación en distintas partes del país.

Para obtener más información sobre la red de T‑Mobile, visita <a rel="noreferrer noopener" href="https://es.t-mobile.com/coverage/4g-lte-5g-networks" target="_blank">es.T‑Mobile.com/coverage</a>. Síguenos en la sala de prensa oficial de T-Mobile en Twitter, en <a href="https://twitter.com/TMobileLatinoNews" target="_blank" rel="noreferrer noopener">@TMobileNews</a> para estar al día con las últimas novedades de la compañía.

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Se requiere dispositivo compatible con 5G. Para algunos usos se podría requerir un determinado plan o función; visita es.T‑Mobile.com. Most Reliable: 5G mobile network results in the US are based on an audit report conducted by independent third-party umlaut containing crowdsourced data for user experience collected from September 2020 until February 2021. Full details can be found on: <a rel="noreferrer noopener" href="http://www.umlaut.com/en/benchmarking/USA" target="_blank">www.umlaut.com/en/benchmarking/USA</a>. Más rápida: Premios Opensignal - <a rel="noreferrer noopener" href="https://www.opensignal.com/reports/2021/01/usa/mobile-network-experience-5g" target="_blank">Informe de experiencia de usuarios 5G en EE. UU.</a> - Enero de 2021, con base en un análisis independiente de las velocidades promedio captadas en mediciones del servicio móvil durante el período del 16 de septiembre al 14 de diciembre de 2020 © 2021 Opensignal Limited.

Largest, fastest and now the most reliable 5G, too. A new report published today by independent research firm umlaut shows T-Mobile customers get the most reliable 5G in the U.S.

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