Biblioteca de medios

T-Mobile Executive Vice President of Customer Care Callie Field addresses the audience at T-Mobile's Un-carrier NEXT event at the T-Mobile Customer Experience Center on Wednesday, August 15, 2018 in Charleston, S.C. The event introduced Team of Experts, aimed to reinvent customer service with a tight-knit team dedicated to a group of customers, eliminating bots and automated phone menus. (Sean Rayford/AP Images for T-Mobile)