New T‑Mobile: Creating a True Alternative to Fixed Broadband

By John Legere07 de marzo de 2019
With the New T-Mobile and our unique 5G capabilities, we’ll be able to offer a fast and reliable alternative for in-home broadband – yes, a real alternative option!

So… I told you I had a lot to say about our merger with Sprint to build the New T-Mobile, and I meant it! A couple of weeks ago I shared how far we’ve come in making New T-Mobile a reality. Then I had to sort fact from, well, BS when it comes to 5G. Now I want to talk about how the New T-Mobile will take this Un-carrier movement beyond wireless and give the Cableopoly a challenge they've never had to deal with: COMPETITION. And in the process… we'll give millions of Americans - especially those in underserved rural areas - more choices and options for connecting to the Internet and participating in the digital economy. (By the way, we made a presentar with the FCC on this today if you’re interested in learning more…)

With the New T-Mobile and our unique 5G capabilities, we'll be able to offer a fast and reliable alternative for in-home broadband - yes, a real alternative option! And we aren't just going to offer a new alternative. No. We're the Un-Carrier! - and if there's ever been an industry more in need of disruption than wireless, it's the Cableopoly. So we are going to change it the same way we changed wireless! Aggressive prices, rapid innovation, listening to customers and fixing what's broken. That's just what we do - we are not going to simply do more of what the other guys do!

The Cableopoly denies consumers real choice for our most important resource: the internet! 
In this digital economy, access to the internet has become critical to our everyday lives, and yet at best we are stuck with one, maybe two overpriced options for in-home broadband from Big Cable. For most American households today, the options for in-home broadband are scarce according to the most recent FCC data, 28.9% of U.S. households and 61.1% of rural households have no in-home broadband service or only one provider of in-home broadband. For high speed in-home broadband of 100 Mbps, the picture is even more bleak. Almost half the country’s households – 45% – have no high-speed service or only one option to choose from. Of rural households, more than three quarters (76%) have no high-speed service or only one choice available.

This is not acceptable! A core promise of New T-Mobile is our commitment to bring real competition and real choice for in-home broadband to rural America.

Right now, millions of people are held hostage by mega-corporations who treat them as numbers, not as people, and give them only dismal options to access the internet at home. While virtually all other services in America's telecom, internet, and tech sectors have exhibited declining prices, improved service, and expanded coverage, fixed broadband service stands out in contrast as the gigantic sore thumb. All the big guys - Charter and Comcast and AT&T and Verizon - seem to be playing nice with each other and never stray into each other's turf. This is working for their benefit but it's hurting consumers - and that's not right!

The New T-Mobile is going to break up this love fest by using the massive capacity gains and dramatic increases in speed to accomplish something not previously possible. With our best-in-class Red 5G we will offer a meaningful new option to millions of Americans in the form of New T-Mobile Home Internet. New T-Mobile’s business plan is to have 9.5 million customers for our in-home broadband service by 2024. We will bring competition, period!      

Un-wired. Un-cabled. Un-carrier.
Don’t worry. The New T-Mobile Home Internet service will be true to the Un-carrier. Our plan is to become the Un-wired and Un-cabled in-home broadband provider. What T-Mobile has done for mobile wireless consumers as the Un-carrier, New T-Mobile will do for in-home broadband consumers. We will remove customer pain points and change the things people hate about their in-home broadband service.

What does that mean? First, it will be fast. We’re not just going to throw another clunky option into the mix. We want consumers to feel the difference. The New T-Mobile’s wireless in-home broadband service will overcome the obstacles to extending traditional wireline access by blanketing high-capacity coverage over large swaths of previously difficult to serve areas. We also will deliver 100+ Mbps speeds for wireless broadband to 90% of the population and in-home service to over half the country’s households by 2024 (that’s WAY more than enough speed to let you cut the cord and stream all the HD – even 4K – video you want).

I personally love dealing with cable installation scheduling, a four-hour window (that turns into eight), and all the "sorry something went wrong" excuses that lead to service actually NOT being installed… SAID NO ONE EVER. Imagine our In Home "broadband in a box" - in the form of a plug-and-use router. We will ship you a New T-Mobile In Home Router. You self-install using a mobile app. What? Is this real life? Yep.
We’re going to save consumers time, costs, and hours of frustration around the in-home installation process. Need help? No problem. We've got you covered there too. In-home broadband technical expertise will be fully integrated with our award-winning Team of Experts.

Home broadband is one of the most un-competitive industries in existence. The New T-Mobile & 5G can and will change all that. And we’ve already got this in the works. T-Mobile will soon begin a pilot of Home Internet service using a 4G router operating over T-Mobile’s LTE network. Customers will get the router for free, and after the merger, it will be upgraded to include 2.5 GHz spectrum and 5G compatible hardware. The New T-Mobile is coming for you, Cableopoly… you’ve been warned!

Paying More for Bad Service – What? Nope.
So speaking of service… Did you know T-Mobile customers are the happiest in wireless for two years running, and our customer service has topped JD Power’s rankings more than any other provider. Why? We are customer experience obsessed, and we treat customers like rock stars. I bet it would be nearly impossible to find a broadband customer out there who feels like a rock star when dealing with her or his home internet provider. According to ACSI (American Customer Satisfaction Index), the Cableopoly ranks DEAD LAST in customer satisfaction for any industry. Worse than airlines, the postal service, insurance companies, big banks… Man, you really have to be terrible to be dead last.

And worse yet, imagine having to pay out your hard-earned money each month for that type of crappy service. Customers are forced to pay about $80 a month for wired in-home broadband service. That’s a lot of money to be treated terribly – and you’re not even getting a great product (cough: slowwwww speeds) for the hassle!

With the New T-Mobile and 5G, we will deliver improved broadband connectivity at a lower price – including for rural consumers. A low-cost structure means we can aggressively price this service below what in-home broadband providers typically charge today (assuming they provide service in an area at all)! There will be – a simple monthly price, no annual service contract, no extra charge for the router, no installation charges, and no surprises.  

Choice? Speed? Savings? No Hassles? - Check, Check, Check and CHECK.
This is about more than just options for fixed in-home broadband. We realized that millions may choose simply to eliminate their in-home broadband because they'll have faster mobile speeds. Did we mention our investment in 5G will give cost-conscious consumers the opportunity to ditch the overpriced cable companies entirely, eliminating this monthly expense and putting roughly $960 per year back in that family's pocket? Exactly right!

When we think bigger, this means Americans save more – billions in fact! Thanks to lower prices and more competition, the New T-Mobile is estimated to save customers up to $13 billion a year on home broadband by 2024!

Choice, competition, better service, lower prices, faster speeds. This is going to be great for millions of Americans, but it’s going to be a total game changer for those in rural and underserved communities. The bottom line is abundantly clear: the status quo simply isn’t working. It is our mission to change that.

Stay tuned for round four.


Información adicional importante
In connection with the proposed transaction, T-Mobile US, Inc. (“T-Mobile”) has filed a registration statement on Form S-4 (File No. 333-226435), which was declared effective by the U.S. Securities and Exchange Commission (the “SEC”) on October 29, 2018, and which contains a joint consent solicitation statement of T-Mobile and Sprint Corporation (“Sprint”), that also constitutes a prospectus of T-Mobile (the “joint consent solicitation statement/prospectus”), and each party will file other documents regarding the proposed transaction with the SEC. INVESTORS AND SECURITY HOLDERS ARE URGED TO READ THE JOINT CONSENT SOLICITATION STATEMENT/PROSPECTUS AND OTHER RELEVANT DOCUMENTS FILED WITH THE SEC WHEN THEY BECOME AVAILABLE BECAUSE THEY WILL CONTAIN IMPORTANT INFORMATION. The documents filed by T-Mobile may be obtained free of charge at T-Mobile’s website, at, or at the SEC’s website, at, or from T-Mobile by requesting them by mail at T-Mobile US, Inc., Investor Relations, 1 Park Avenue, 14th Floor, New York, NY 10016, or by telephone at 212-358-3210. The documents filed by Sprint may be obtained free of charge at Sprint’s website, at, or at the SEC’s website, at, or from Sprint by requesting them by mail at Sprint Corporation, Shareholder Relations, 6200 Sprint Parkway, Mailstop KSOPHF0302-3B679, Overland Park, Kansas 66251, or by telephone at 913-794-1091. 

No es oferta ni propuesta comercial
Esta comunicación no constituye una oferta para vender ni una propuesta comercial de una oferta de compra de valores, ni habrá venta de valores en ninguna jurisdicción en la que dicha oferta, propuesta comercial o venta se considere ilegal con anterioridad a la inscripción o calificación, conforme a la legislación sobre valores vigente en dicha jurisdicción. No se podrán ofrecer valores, excepto por medio de un prospecto que cumpla con los requisitos de la sección 10 de la Ley de Valores de EE.UU. de 1933, y sus posteriores enmiendas.

Advertencia en relación con las declaraciones a futuro
Esta comunicación contiene ciertas declaraciones a futuro con respecto a T-Mobile, Sprint y la transacción propuesta entre T-Mobile y Sprint. Todas las declaraciones que no sean declaraciones de hecho, incluida la información sobre resultados futuros, son declaraciones a futuro. Estas declaraciones a futuro generalmente se identifican mediante las palabras “anticipar”, “creer”, “estimar”, “suponer”, “pretender”, “puede”, “podría” o expresiones similares. Dichas declaraciones a futuro incluyen, entre otras, declaraciones sobre los beneficios de la transacción propuesta, incluidos futuros resultados financieros y operativos previstos, sinergias, tasas de aumento y crecimiento, los planes, objetivos, expectativas e intenciones de T-Mobile, de Sprint y de la compañía combinada, y el plazo previsto para completar la transacción propuesta. Existen varios factores que podrían ocasionar que los planes y resultados reales difieran de manera sustancial de los expresados o implícitos en las declaraciones a futuro. Estos factores incluyen, entre otros, la imposibilidad de obtener, o la demora en obtener, las aprobaciones normativas requeridas, y el riesgo de que dichas aprobaciones puedan resultar en la imposición de condiciones que podrían afectar negativamente la compañía combinada o los beneficios de la transacción propuesta, o la incapacidad de satisfacer cualquiera de las condiciones de la transacción propuesta en forma oportuna o en absoluto; el acontecimiento de eventos que puede generar un derecho de una o ambas partes para cancelar el acuerdo de combinación de empresas; efectos adversos en el precio del mercado de las acciones ordinarias de T-Mobile o Sprint y en los resultados operativos de T-Mobile o Sprint debido a la incapacidad de completar la transacción propuesta en el plazo previsto o en absoluto; la imposibilidad de obtener la financiación contemplada en relación con la transacción propuesta en los términos o plazos previstos o en absoluto; la capacidad de T-Mobile, Sprint y la compañía combinada de efectuar pagos sobre nuestras deudas o de cancelar nuestras deudas futuras a su vencimiento o cumplir con los convenios contenidos en el presente; cambios adversos en la calificación de los títulos de crédito de T-Mobile o Sprint o condiciones adversas en los mercados crediticios; efectos negativos del anuncio, proceso o cumplimiento de la transacción sobre el precio del mercado de las acciones ordinarias de T-Mobile o Sprint y en los resultados operativos de T-Mobile o Sprint, incluso como resultado de los cambios en relaciones clave de clientes, proveedores, empleados u otras relaciones comerciales; costos de transacción significativos, incluyendo los costos de financiación y las responsabilidades desconocidas; la imposibilidad de reconocer los beneficios esperados y las sinergias de la transacción propuesta en los lapsos de tiempo esperados o en absoluto; los costos o las dificultades que tengan relación con la integración de la red y las operaciones de Sprint a T-Mobile; el riesgo de litigios o acciones reglamentarias; la imposibilidad de T-Mobile, Sprint o la compañía combinada de retener y contratar personal clave; el riesgo de que ciertas restricciones contractuales contempladas en el acuerdo de combinación de empresas durante el proceso o la transacción propuesta puedan afectar de manera negativa la capacidad de T-Mobile o Sprint de aprovechar oportunidades comerciales o transacciones estratégicas; efectos de los cambios en el entorno reglamentario en el que operan T-Mobile y Sprint; cambios en las condiciones globales, políticas, económicas, comerciales, competitivas y de mercado; cambios en los impuestos y de otras leyes y reglamentaciones; y otros riesgos e incertidumbres detallados en el Formulario S-4, como también en el Informe anual de T-Mobile incluido en el Formulario 10-K para el año fiscal que terminó el 31 de diciembre de 2018 y en los informes posteriores contemplados en el Formulario 10-Q, incluyendo las secciones bajo los títulos “Factores de riesgo” y “Advertencia en relación con las declaraciones a futuro” como también en los informes posteriores incluidos en el Formulario 8-K, todos los cuales han sido presentados a la SEC y se encuentran disponibles en  y Las declaraciones a futuro se basan en expectativas y suposiciones actuales, que están sujetas a riesgos e incertidumbres que pueden ocasionar que los resultados reales sean sustancialmente diferentes de los expresados o implícitos en dichas declaraciones a futuro. En virtud de estos riesgos e incertidumbres, se exhorta a los lectores de esta comunicación a no basarse indebidamente en dichas declaraciones a futuro. T-Mobile no asume ningún tipo de obligación de actualizar o modificar la información contenida en esta comunicación (ya sea como resultado de la nueva información, acontecimientos futuros o algún otro factor), a menos que así lo exija la legislación vigente.