NetworkCategoryPress Release

T‑Mobile Enhances Home and Small Business Internet Backup Plans with More Data to Help ISP Customers Stay Connected During Outages

12 de noviembre de 2024

T‑Mobile’s Internet Backup plans will include more data starting Nov. 14 — with three free data passes a year — giving cable internet customers all the connectivity they need when service is down

And, anyone who signs up for T‑Mobile Home Internet Backup or T‑Mobile Small Business Internet Backup can also snag 50% off a portable battery pack for their gateway for a limited time

BELLEVUE, Wash. — Nov. 12, 2024

What’s the news:  When internet service providers (ISPs) go down, T-Mobile’s got your back(up). T-Mobile (NASDAQ: TMUS) today announced it's amping Home Internet Backup and Small Business Internet Backup plans with more data to help traditional ISP customers stay connected when their primary ISP has an outage. In addition to the 130GB of 5G data/month already included in the Un-carrier’s Backup Internet plans — which is enough data to keep a typical household connected for up to seven days when their primary cable or fiber ISP goes down — starting Nov. 14, new and existing customers will get three additional free 130GB data passes a year, providing extra peace of mind and connectivity.

When a customer's primary ISP has a longer outage and they need more data, they can activate one of their free passes to stay connected. Each pass lasts for three days or until the data is used - whichever comes first.

T-Mobile Home Internet Backup and Small Business Internet Backup plans are just $20/month with AutoPay. In addition to the included monthly data and three free data passes yearly, customers also get:

  • Configuración rápida y simple. Go from box to browsing in 15 minutes or less with a simple self-install process. Keep the gateway plugged in and simply switch devices over to T-Mobile 5G Internet when that primary cable or fiber internet connection goes down.
  • Sin cargos mensuales por equipo . That’s right, customers get a 5G gateway included with their plan without paying a penny more. 

And starting Nov. 14 for a limited time, new customers can get half off the Nimble Champ Pro 20k 65W Portable Power battery pack (making it $49.99!) to keep their gateway powered — and their home connected with Wi-Fi — for up to seven hours during power outages.  

Visit a T-Mobile store or call Care to sign up for Home Internet Backup or Small Business Internet Backup and get 50% off a battery pack, or to add a free data pass.

Why it matters: With cable outages rising 28% year-over-year, T-Mobile’s Backup Internet plans now give people even more peace of mind with a backup 5G internet solution when they need it most.  

Who it’s for: Anyone with a traditional ISP who’s looking for a reliable way to stay connected during an outage.

What else:  For more information on Home Internet Backup, visit t-mobile.com/home-internet-backup, and visit a T-Mobile store to learn more about Small Business Internet Backup.

Sigue @TMobileNews en X, antes conocido como Twitter, para estar al día con las últimas novedades de la compañía.

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Ofertas por tiempo limitado; sujetas a cambio. En caso de congestión, los clientes de este plan podrían notar velocidades más bajas en comparación con otros clientes e incluso noten una mayor reducción si utilizan más de 1.2 TB al mes, debido a la priorización de datos. No disponible en todas las áreas. Se aplica un cargo de $35 por conexión del dispositivo, a pagar al momento de la compra. Después de la asignación mensual de 130 GB de datos, velocidades de hasta 600 Kbps. Los cargos normativos están incluidos en el precio mensual para cuentas elegibles. Requiere aprobación de crédito. Precios de AutoPago para las líneas 1-8 de la cuenta. AutoPay discount requires bank account or debit card, otherwise $5 more/line/mo. May not be reflected on first bill. 50% off Battery: Plus tax. Qualifying new Home Internet Backup line, gateway and battery pack accessory must be in stock and purchased in same transaction. No válida para compras anteriores o en combinación con otras ofertas/descuentos. Límite de 2 por cuenta. Hasta agotar existencias. Media nacional de cortes de servicio basada en un análisis independiente de mediciones de banda ancha registradas en todo el país (excluidas las regiones afectadas por huracanes) de junio a octubre de 2023 y de junio a octubre de 2024. LASas específicas fuera de servicio que se registran como falta de conectividad de red que dura más de 30 segundos y que afecta a múltiples suscriptores. © 2024 Opensignal Limited.

Acerca de T-Mobile
T-Mobile US Inc. (NASDAQ: TMUS) es El Un-carrier superpoderoso de Estados Unidos con una red 4G LTE avanzada y una transformativa red 5G nacional que ofrecerá conectividad confiable para todos. Los clientes de T‑Mobile reciben una calidad inigualable por su dinero, una firme obsesión por ofrecerles la mejor experiencia de servicio posible y un dinamismo indiscutible para disrumpir el mercado y así crear competencia e innovación más allá del ámbito del servicio móvil. Con sede en Bellevue, Washington, T‑Mobile presta servicios a través de sus subsidiarias y opera sus marcas insignia, T‑Mobile, Metro by T‑Mobile y Mint Mobile. Para obtener más información, visita: https://www.t-mobile.com

Media Relations ContactT-Mobile US, Inc.MediaRelations@t-mobile.com
Investor Relations ContactT-Mobile US, Inc.Investor.Relations@t-mobile.com

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