T‑Mobile Takes Action to Prepare for Hurricane Earl

01 de septiembre de 2010

Readying Network Throughout Eastern Seaboard

Bellevue, Wash. — Sep. 2, 2010

T-Mobile USA, Inc. is preparing for the potential impact of Hurricane Earl, with wireless network preparations underway throughout the Eastern Seaboard, especially from the Carolinas and north to the Canadian border. La compañía está movilizando todos los recursos necesarios para restablecer el servicio a sus clientes y socorristas si sus torres celulares se encuentran afectadas por la tormenta.

The T-Mobile Incident Command Team stands ready throughout the Eastern U.S., with local Command Centers established in the following areas: Charlotte, N.C.; Washington, D.C.; Philadelphia, Pa; New York, N.Y.; Parsippany, N.J.; Long Island, N.Y.; Hartford, Conn.; and Boston, Mass. In addition, T-Mobile has a National Response team monitoring the event, with backup support from Snoqualmie, Wash. T-Mobile technicians and engineers will be mobilized to support and assist any network restoration that is needed as soon as post-hurricane conditions permit. Finally, the company's Network Operation Centers (NOCs) will also be responsible for managing network traffic during this event, and the company has redundant support in place for each NOC.

T-Mobile está siguiendo los siguientes pasos adicionales para preparar la red de la compañía para la tormenta:

  • In the event of widespread power outages, T-Mobile has access to additional fuel to supply our generators and company repair and transport vehicles, and for other emergency circumstances.
  • Backup generators and fuel tanks for regional network switch operations are in place, have been tested, and fuel has been topped off.
  • Para complementar aún más los generadores fijos o portátiles de respaldo, T-Mobile cuenta con docenas de generadores portátiles en sus torres celulares de toda la región, listos para transportarse a las áreas afectadas.
  • Microwave radio equipment has been trucked into the region to facilitate data communication from the cell sites to T-Mobile's network switches, as backup, in the event T1 fixed-line service fails.
  • T-Mobile cuenta con numerosas torres celulares móviles (COW) preinstaladas en mercados vecinos para poder moverlas y brindar capacidad adicional para comunicaciones móviles en las áreas más afectadas.
  • T-Mobile monitoreará las iniciativas y rutas de evacuación, y tomará medidas para aumentar la capacidad móvil en dichas áreas mientras los clientes se trasladan tierra adentro.
  • La compañía también está coordinando iniciativas de recuperación con funcionarios locales, estatales y nacionales.

T-Mobile is also preparing for storms that are expected after Earl, including Fiona and Gaston.

Consejos para el cliente de T-Mobile