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T-Mobile Experience Store

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T-Mobile Stratford Rd & Lower Mall Dr

Q: What is a T-Mobile Experience Store?

La tienda T-Mobile Experience es un nuevo entorno de venta vanguardista que ofrece servicio personalizado con el surtido de productos más novedoso y amplio que cualquier otra tienda T-Mobile. Está diseñada para ofrecer una experiencia de compra inmersiva, que muestre nuestro compromiso con la innovación, la asistencia y el servicio al cliente.

Q: What can I expect when I visit a T-Mobile Experience store?

Disfruta de un proceso de compra personalizado con atención especializada y nuestro mayor surtido de productos de vanguardia. Nuestros expertos sénior en servicios móviles trabajarán contigo para personalizar tu visita y mostrarte lo mejor que T-Mobile tiene para ofrecerte a ti y a tu familia.

Q: Can I purchase devices and accessories at the T-Mobile Experience store?

¡Por supuesto! Las tiendas Experience cuentan con nuestra selección más amplia de los últimos smartphones, tablets, wearables y accesorios, con una variedad de colores solo disponible en las tiendas Experience.

Q: Do I need an appointment to visit the T-Mobile Experience store?

No es necesario concertar una cita. Te invitamos a visitarnos cuando quieras durante el horario de atención habitual de nuestra tienda.

Q: Can I pay my T-Mobile bill at the Experience store?

La forma más práctica de pagar tu factura de T-Mobile en cualquier momento es usando nuestra app T-Life. Si prefieres pagar en nuestra tienda Experience, nuestros expertos sénior en servicios móviles pueden ayudarte con los pagos y responder cualquier pregunta sobre facturación. Se aplicará un cargo por asistencia de pago en la tienda de $5 más los impuestos aplicables a los pagos de facturas realizados en la tienda.

Q: Ready for a device upgrade at the T-Mobile Experience store?

Sí, aceptamos intercambios de dispositivos.

Q: Can I try any of the newest devices and accessories before purchasing?

Sí, la tienda ofrece demostraciones prácticas interactivas para descubrir las tecnologías y servicios de vanguardia. También puedes participar en eventos en vivo y talleres organizados en la tienda.

Q: Can I get technical support for my device at the T-Mobile Experience store?

Sí, nuestros expertos sénior en servicios móviles cuentan con la tecnología más reciente y reciben una formación completa y continua que abarca todos los aspectos de la resolución de problemas de los dispositivos en relación con actualizaciones de software, soporte de hardware y necesidades de red.

Q: Does the T-Mobile Experience store offer financing options for devices?

Sí, ofrecemos un plan de financiamiento de equipo (EIP). Nuestro equipo puede proporcionarte ayuda y detalles en función de tu calificación crediticia.

Q: Is support available for business customers at the T-Mobile Experience store?

Sí, ofrecemos experiencias interactivas con los productos para todas nuestras soluciones para empresas.

★★★★★ 5.0

Open from 10:00 am - 8:00 pm

Closed now Open 10:00 am - 8:00 pm
(336) 748-2680
266 S Stratford Rd Ste 24B Winston-Salem, NC 27103

More at T-Mobile Stratford Rd & Lower Mall Dr:

T-Mobile Home Internet

T-Mobile Prepaid

T-Mobile For Business

Plans starting at $15/mo

Directions Call

266 S Stratford Rd Ste 24B Winston-Salem, NC 27103

T-Mobile Experience Store

T-Mobile Stratford Rd & Lower Mall Dr

★★★★★ 5.0

Closed now Open
10:00 am - 8:00 pm
(336) 748-2680
266 S Stratford Rd Ste 24B Winston-Salem, NC 27103

More at T-Mobile Stratford Rd & Lower Mall Dr:

T-Mobile Home Internet

T-Mobile Prepaid

T-Mobile For Business

Plans starting at $15/mo

Directions Call

T-Mobile Experience Store

T-Mobile Stratford Rd & Lower Mall Dr

★★★★★ 5.0

Open - 10:00 am - 8:00 pm

5.0 ★

Sat: 10:00 am - 8:00 pm

Sun: 12:00 pm - 6:00 pm

Mon: 10:00 am - 8:00 pm

Tues: 10:00 am - 8:00 pm

Wed: 10:00 am - 8:00 pm

Thurs: 10:00 am - 8:00 pm

Fri: 10:00 am - 8:00 pm

266 S Stratford Rd Ste 24B Winston-Salem, NC 27103

More at T-Mobile Stratford Rd & Lower Mall Dr:

T-Mobile Home Internet

T-Mobile Prepaid

T-Mobile For Business

Plans starting at $15/mo

Featured promotions _{at T-Mobile Stratford Rd & Lower Mall Dr}

Get the details

Via virtual prepaid Mastercard. Card typically takes 15 days.

APPLE

When you switch with four new qualifying lines and trade in four eligible devices.

Shop now

Via 24 monthly bill credits. With AutoPay discount using eligible payment method. Plus, taxes, fees & $35 device connection charge per device. For well-qualified customers. If you cancel entire account before receiving 24 credits, credits stop & balance on required finance agreements is due; contact us. Bill credits end if you pay off devices early.

Compare our plans to AT&T and Verizon with our savings calculator and find out just how much you can save when you switch to T-Mobile.

Switch and save

Use our savings calculator to find out how you can save versus AT&T and Verizon at T-Mobile.com/Switch.

LIMITED-TIME OFFER

Check availability

Via virtual prepaid Mastercard® when you sign up online; allow 10 weeks.

Welcome to our new Experience Store, where our Certified Senior Mobile Experts go above and beyond to provide unrivaled service. Whether you're joining T-Mobile, purchasing a new device, or have support needs, our specially trained team is here to help. We've made it easy to shop our largest selection of devices, accessories, and wearables in colors only available at these locations. We offer personalized recommendations to meet your specific needs, and products are available to try out with accessories, feel, and compare to other devices in-store. Visit our T-Mobile Stratford Rd & Lower Mall Dr location for a premium tech experience with outstanding customer service.

Activate Wireless or Prepaid Service
Activate Home Internet Services
Purchase Phones, Tablets, and Accessories
Upgrade or Trade-In Your Phone
Small Business Plans And Services
Expert Account and Device Troubleshooting
Connected Products for Home, Family, and Automobile
Buy Online, Pick-Up In Store

Featured products

Full price: $1,199.99

Shop all products

Featured categories _{at T-Mobile Stratford Rd & Lower Mall Dr}

T-Mobile Network Performance

Data provided by Umlaut

See coverage map

5G core performance

The higher your score, the more likely you can connect to a faster, more stable network.

/100

AT&T

/100

Verizon

/100

5G coverage availability

More availability means having access to 5G speeds more often.

92 %

83 %

AT&T

32%

Verizon

5G download speed

Higher speed means quicker downloads and smoother video calling.

AT&T

124

Mbps

110

Mbps

Verizon

Mbps

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NETWORK PASS

Try our network FREE for 3 months.

All while keeping your phone and your carrier.

See how we stack up against your current service with a free trial, so you can switch with confidence knowing you're on the best network for you.

Get started now >

During congestion, customers on this plan using > 50GB/ mo. may notice reduced speeds until next bill cycle due to data prioritization. Non-T-Mobile customers only; 1 trial per user. Compatible unlocked device required; coverage not available in some areas. Some uses may require certain plan or feature; see plan for details.

Featured reviews _{at T-Mobile Stratford Rd & Lower Mall Dr}

Leave a review

Lourdes

Oct. 25, 2024, 3:56 p.m.

My husband and I went in for upgrades to our phones. Latifah was extremely knowledgeable, helpful, patient, courteous and professional. She answered my many questions and indulged my chit chat. She took care of everything we needed done with the upgrades. All we did was purchase the phones and Latifah took care of the rest. On a side note, I noticed that the other staff members that were assisting other customers were also knowledgeable, helpful, patient, courteous and professional. Would recommend this store to anyone. View on Google

Additional information _{about T-Mobile Stratford Rd & Lower Mall Dr}

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Got questions about T-Mobile Experience Stores?

What is a T-Mobile Experience Store?

The T-Mobile Experience Store is a new cutting-edge retail environment offering personalized service with the newest and broadest product assortment than any other T-Mobile store. It's designed to provide an immersive shopping experience, showcasing our commitment to innovation, care support and customer service.

What can I expect when I visit a T-Mobile Experience store?

Experience a personalized shopping journey with expert service and our largest assortment of cutting-edge products. Our knowledgeable Sr. Mobile Experts will work with you to tailor your visit, showcasing the best T-Mobile has to offer for you and your family.

Can I purchase devices and accessories at the T-Mobile Experience store?

Absolutely! Experience stores carry our widest selection of the latest smartphones, tablets, wearables, and accessories with a variety color options only available at experience store locations.

Do I need an appointment to visit the T-Mobile Experience store?

No appointment is necessary. You are welcome to drop by at your convenience during our regular store hours.

Can I pay my T-Mobile bill at the Experience store?

The most convenient way to pay your T-Mobile bill at any time is by using our T-Life app. If you prefer to pay at our Experience store, our Sr. Mobile Experts can assist with payments and answer any billing questions. An In-Store Payment Support Charge of $5 plus applicable tax on in-store bill payments will apply.

Ready for a device upgrade at the T-Mobile Experience store?

Yes, we accept device trade-ins.

Can I try any of the newest devices and accessories before purchasing?

Yes, the store features interactive hands-on demos to explore the latest technology and services. You can also participate in live events and workshops hosted at the store.

Can I get technical support for my device at the T-Mobile Experience store?

Yes, our Sr. Mobile Experts are equipped with the newest technology and receive ongoing comprehensive training that covers all aspects of device troubleshooting for software updates, hardware support and network needs.

Does the T-Mobile Experience store offer financing options for devices?

Yes, we offer an equipment installment plan. Our team can provide support and details based on your credit qualifications.

Is support available for business customers at the T-Mobile Experience store?

Yes, we offer interactive product experiences for all our business solutions.

Can I get help with transferring data from my old device to a new one at the T-Mobile Experience store?

Absolutely! Our team can assist you with transferring your data, including contacts, photos, and apps, from your old device to your new one.

T-Mobile Stratford Rd & Lower Mall Dr

More at T-Mobile Stratford Rd & Lower Mall Dr:

T-Mobile Stratford Rd & Lower Mall Dr

More at T-Mobile Stratford Rd & Lower Mall Dr:

T-Mobile Stratford Rd & Lower Mall Dr

More at T-Mobile Stratford Rd & Lower Mall Dr:

Featured promotions _{at T-Mobile Stratford Rd & Lower Mall Dr}

Switch to T-Mobile, and we'll help pay off your phone—up to $800.

iPhone 16–Get 4 ON US.
Plus, 4 new lines for $25/line.

Save on every plan.

Get $150 back for joining when you sign up for T-Mobile 5G Home Internet.

Featured products

Featured categories _{at T-Mobile Stratford Rd & Lower Mall Dr}

T-Mobile Network Performance

Try our network FREE for 3 months.

Featured reviews _{at T-Mobile Stratford Rd & Lower Mall Dr}

Additional information _{about T-Mobile Stratford Rd & Lower Mall Dr}

IDs Accepted

Locations near T-Mobile Stratford Rd & Lower Mall Dr

Got questions about T-Mobile Experience Stores?

What is a T-Mobile Experience Store?

What can I expect when I visit a T-Mobile Experience store?

Can I purchase devices and accessories at the T-Mobile Experience store?

Do I need an appointment to visit the T-Mobile Experience store?

Can I pay my T-Mobile bill at the Experience store?

Ready for a device upgrade at the T-Mobile Experience store?

Can I try any of the newest devices and accessories before purchasing?

Can I get technical support for my device at the T-Mobile Experience store?

Does the T-Mobile Experience store offer financing options for devices?

Is support available for business customers at the T-Mobile Experience store?

Can I get help with transferring data from my old device to a new one at the T-Mobile Experience store?

T-Mobile Stratford Rd & Lower Mall Dr

More at T-Mobile Stratford Rd & Lower Mall Dr:

T-Mobile Stratford Rd & Lower Mall Dr

More at T-Mobile Stratford Rd & Lower Mall Dr:

T-Mobile Stratford Rd & Lower Mall Dr

More at T-Mobile Stratford Rd & Lower Mall Dr:

Featured promotions at T-Mobile Stratford Rd & Lower Mall Dr

Switch to T-Mobile, and we'll help pay off your phone—up to $800.

iPhone 16–Get 4 ON US. Plus, 4 new lines for $25/line.

Save on every plan.

Get $150 back for joining when you sign up for T-Mobile 5G Home Internet.

Featured products

Featured categories at T-Mobile Stratford Rd & Lower Mall Dr

T-Mobile Network Performance

Try our network FREE for 3 months.

Featured reviews at T-Mobile Stratford Rd & Lower Mall Dr

Additional information about T-Mobile Stratford Rd & Lower Mall Dr

IDs Accepted

Locations near T-Mobile Stratford Rd & Lower Mall Dr

Got questions about T-Mobile Experience Stores?

What is a T-Mobile Experience Store?

What can I expect when I visit a T-Mobile Experience store?

Can I purchase devices and accessories at the T-Mobile Experience store?

Do I need an appointment to visit the T-Mobile Experience store?

Can I pay my T-Mobile bill at the Experience store?

Ready for a device upgrade at the T-Mobile Experience store?

Can I try any of the newest devices and accessories before purchasing?

Can I get technical support for my device at the T-Mobile Experience store?

Does the T-Mobile Experience store offer financing options for devices?

Is support available for business customers at the T-Mobile Experience store?

Can I get help with transferring data from my old device to a new one at the T-Mobile Experience store?

Featured promotions _{at T-Mobile Stratford Rd & Lower Mall Dr}

iPhone 16–Get 4 ON US.
Plus, 4 new lines for $25/line.

Featured categories _{at T-Mobile Stratford Rd & Lower Mall Dr}

Featured reviews _{at T-Mobile Stratford Rd & Lower Mall Dr}

Additional information _{about T-Mobile Stratford Rd & Lower Mall Dr}