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My favorite part of being in the Magenta Family has been seeing how T-Mobile shakes things up to get rid of antiquated practices and eliminate customer pain points. T-Mobile is up to some more great shenanigans. Today we announce the new Un-carrier Move: PHONE FREEDOM You know how it feels like the new guy always gets the good stuff? New babies get all the attention. New coworkers get all the good feedback. New customers get the better promotions. Well T-Mobile is here to disrupt this norm by introducing the new Go5G plan. Go5G and Go5G Plus offer more hotspot data and the Go5G Plus plan gives new and existing customers the same great device deals. Gone are the days of missing out on a major deal because you have been with the company for months or years. The new plans are great, but we have more. Phone Freedom is also bringing enhancements to our switcher programs. Carrier Freedom lets us reimburse you for your remaining device balance with your old carrier when you switch to us, trade in your old phone, and buy a new one on your T-Mobile account. With the Easy Unlock, you can now combine the device reimbursement with a promotion for your new phone. That means we will give you up to $650 per line to pay off old phones and deals to get a new one free or discounted. We are always learning, innovating, and building. Things are not always sunshine and rainbows, though. If you sign up and things are not performing the way you really need them to, we don't want you to feel stuck. I mean, we aren't a ball and chain, right? With the launch of our Go Back Guarantee, we are offering $50 per line via rebate for customers that switch to us, don't love the experience, and have to make the tough decision to go back to their previous carrier within the first 30 days. T-Mobile wants to be the wireless provider you choose, not the one you're stuck with. Phone Freedom offers great changes to break customer pain points. We are so excited to share this information with you. If you want to learn more, you can read about it on our Newsroom and our Un-Carrier page. Comment below with your thoughts or questions about our newest Un-carrier Move: Phone Freedom.
Hace 2 años
2 MIN READ
Did y'all know that T-Mobile has been partnering with MLB for 10 years?!?!?! Wow! We love this partnership because it means that our customers are able to stream MILLIONS of hours of MLB.TV for free. #WeWontStop! We are offering FREE MLB.TV again for the 2023 regular season. The MLB.TV regular season subscription is a must have for every baseball fan because it gives access to EVERY 2023 out-of-market regular season game LIVE or on demand and EVERY in-market regular season game on demand. It also includes an expanded library of premium content for subscribers including baseball documentaries, classic programming, and World Series films, in addition to news, highlights, and access to archived games. My dad loves baseball. Catching every game can be difficult because the season goes over the summer which is also when he gets more time to spend with his grandkids. If we have family time during a game, he can still enjoy his time with us and stream the game later, so he never misses a pitch. With the MLB.TV app, he can also watch when he is sitting at the doctor's office or waiting in the car for my mom to finish shopping. Don't miss your chance to get the 2023 MLB Regular Season subscription to MLB.TV (a $149.99 value) by going to the T-Mobile Tuesdays app beginning Tuesday, March 28, 2023, at 5:00 a.m. ET through Tuesday, April 4, 2023, 4:59 a.m. ET. Want to know more about T-Mobile's partnership with MLB and our offer? Click here Want more information about the MLB.TV subscription benefits and restrictions? Visit MLB Need a list of devices that are compatible with MLB.TV? Here you go By taking advantage of free MLB.TV from T-Mobile, you will receive limited commercial emails related to MLB.TV and your one-year subscription.  Redeem and sign up for MLB.TV between March 28, 2023 at 5:00 a.m. ET and April 4, 2023, 4:59 a.m. ET to receive a free subscription to MLB.TV for the 2023 season. Oferta por tiempo limitado, sujeta a cambio. Solo para clientes deT-Mobile, Sprint y Metro by T-Mobile con planes elegibles que tengan T-Mobile Tuesdays. Sign up through the T-Mobile Tuesdays App.  Sharing of accounts is prohibited; not for use on other carriers' wireless devices. Se aplican restricciones de transmisión y otras restricciones; detalles en MLB.TV. Los clientes de T-Mobile, Sprint y Metro by T-Mobile que canjeen esta oferta también pueden acceder a funciones premium de la app MLB para la temporada 2023 sin costo adicional.  Available at Google Play or Apple App Store.  Compatible device required.  No incluye compras adicionales dentro de la aplicación.  Data usage may apply.  ©2023 - Official Licensee of Major League Baseball Players Association.  Las marcas comerciales y derechos de autor de Major League Baseball se usan con el permiso de Major League Baseball.   Visita MLB.com.
Hace 2 años
Scam calls exploded in 2019 making it the #1 complaint to the FCC. T-Mobile is taking action with Scam Shield the free option giving you fewer spam calls. What is Scam Shield Imagine a world where robo and scam calls were stopped in their tracks before reaching your phone. That's where Scam Shield comes in. Scam Shield is the most aggressive way we're protecting our customer's from robocalls, and best part is it's free. Now that Sprint is part of T-Mobile, we're continuing to improve our service and overall customer experience. We know how annoying these calls are so building a solid scam blocking system at the core of our network is the key behind Scam Shield. Taking back your number is easier than ever now! Check out some of the notable features below to see the benefits of this awesome new feature. Notable features   FREE Scam ID and Scam Block for T-Mobile, Metro by T-Mobile and Sprint customers with industry-leading technology FREE PROXY for select plans FREE Number for select T-Mobile, Metro by T-Mobile, and Sprint for starting over with a clean slate. Download the app Scam Shield will be available with or without downloading the app, however, the app has advantages. You get the ease of taking action and changing the settings in the palm of your hand. You get the control. You can customize the preferences and automatically sending callers to voicemail if you wish. We're planning on sweetening things for app users. Later this month, we'll have a giveaway for those taking advantage of using the app regularly, and this offer will only be available on support. Keep an eye out for an upcoming blog with the details for this giveaway. I promise, it'll be worth it. ¡Mantente conectado!
Hace 5 años
Hello everyone! It's time to share some exciting updates that are happening with our amazing T-Mobile Community. Congratulations are in order for @tmo_mike_c because he has transitioned to a new role within T-Mobile! Big things are in his future, and we all know that he is going to do great! My name is Heaven, and I will be taking over as Community Manager! I am so excited to be supporting this space. I look forward to using my experience with T-Mobile to help and guide all of you and take the opportunity to learn even more. A little about me: I have been with T-Mobile for 8 years focusing on customers. My favorite part of working with T-Mobile has been getting to network with different teams to find resolutions for customers and I hope to use my network to benefit this Community and its peer-to-peer focus. I am married and have two handsome boys, 3 years old and 5 months old. In my free time I like to crochet, hang out with family, and binge watch Netflix. 
Hace 3 años

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