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One of 1000 Amazon gift card winners...
I got an email stating that I won a $500 Amazon gift card from T Mobile Tuesdays. I reached out to T Mobile via fb messneger, they verified my account, and they confirmed that the email address is a legitimate email address and that there were 1000 winners of the $500 Amazon gift cards. So, I clicked the link in my email to redeem, and it took me to a page that says, 'shoot, misfire. Please forgive us'. This has been happening for 2 days. There was an email address at the bottom of the error to send an email to if there were any issues, its cs@tangocard. I emailed them and I'm waiting on a response. My question is, is anyone else one of the 1000 winners? If so, are you having issues with the redemption link sent to your email? I've never won anything, and this would be a massive help right now.
Keep having to start over with DIGITS web app
Every time I load the DIGITS web app I have to re-register the phone numbers. And even with the app continuously open I am being logged out after a while and have to re-login and re-register numbers. This is a hassle and it's annoying because every time I get a bunch of notifications on my phone. And what's worse is that there is no way to know I've been logged out. It looks like I'm still logged in but I stop receiving any messages or calls without warning. Is there no way to stay logged in? And not have to keep re-registering the phone numbers after I log in? I've allowed third party cookies and disabled privacy extensions but that doesn't help these issues.
$5.00 charge for speaking with customer service
My registered auto pay card was hacked and I tried to pay online and reconnect auto pay. It allowed me to register new payment methods but wouldn't accept the payment 3 times! Why I don't know. I then called the so called customer service phone number to correct this issue and was told I would need to pay an additional fee of $5. because I spoke with a human!!! This is bull and simply a money grab. Until this bogus charge I had been completely satisfied with this carrier. Also when someone searches for T-Mobile CS there are multiple numbers but no mention of this "speak to a human fee". Shoddy sleazy practice.Tired of the BS
Well I was going to ask if anyone else has the same issues with data connections as I have. Ex it took 3 min to connect to this after I was into my rant when it froze. My cell signal is 2 bars and I live in a large city. After wasting all the time waiting on buffering I decided to get my point across. T mobile socks. Their customer service socks. They promise to upgrade to a better phone and send you a total piece of. So that's all I wanted to say. If you know of a service provider that has data connections at least as fast as 2g which is faster than 5guc when it connects. Please let me know. I have 4 lines now but usually have 6. That's a lot of money to spend when tin cans with string tied between them is better communication than I'm getting with tmobile
Conditional Call Forwarding - DISASTER
T-mobile does NOT have conditional call forwarding. The codes don't work. Phone reset doesn't work. Network reset doesn't work. Technical engineers setting it up - doesn't work. Bought a new iphone 16 pro max - still doesn't work. Every other provider doesn't have this issue with conditional call forwarding. T-mobile bring back the old setup you used to have for conditional call forwarding.
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