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Planes y funciones
Explore the plans and features available for T-Mobile Internet and what services are available.
Gateways & Devices
Talk about how-to, settings options, and devices that are compatible with T-Mobile Internet.
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Conditional Call Forwarding - DISASTER
T-mobile does NOT have conditional call forwarding. The codes don't work. Phone reset doesn't work. Network reset doesn't work. Technical engineers setting it up - doesn't work. Bought a new iphone 16 pro max - still doesn't work. Every other provider doesn't have this issue with conditional call forwarding. T-mobile bring back the old setup you used to have for conditional call forwarding.
TMobile charged me $370 for a router I returned in perfect condition and got store receipt!
In october, my neighborhood finally got fiber optic internet. As a result I went to my local store in Lynchburg, Virginia and returned the Gateway router, ARC KVD21, and cancelled the service. The store provided me with a restocking receipt. Now, in December, TMobile sends me a bill for $370+ for non return of the gateway. I'm absolutely fuming at the incompetency of TMobile. This is extremely poor customer service.Hopefully I can get this resolved tomorrow by going to the store. I don't know if other people have been affected by this. Any advice would be appreciated. Finally, the call center is usesless as I don't have a TMobile number to receive a 6 digit pin as I cancelled the account!Troubleshooting Slow Connection and Hotspot Issues on T-Mobile Internet
Hi T-Mobile Community, I've been experiencing ongoing issues with my T-Mobile internet, especially concerning my home and business internet connection. My laptop frequently drops the connection or has very slow speeds, even though I have a full signal on my phone's hotspot. I've had no issues before, but starting in November, this problem has become constant. I've checked all the usual fixes resetting the router, rebooting my devices, and even resetting my hotspot settings but nothing seems to work. I rely heavily on the internet for work, especially on my 14 inch AMD laptop, and this problem is really starting to affect productivity. Whether I'm using the internet at home or through a hotspot, the connection is slow and unreliable. Has anyone else faced similar issues, or does anyone have suggestions for getting my T-Mobile internet back to normal? Is there a specific setting I need to change, or could there be an issue on T-Mobile's end that's causing these slow speeds? Thanks in advance for any advice you can share!Optimizing Performance and Security for Remote Team Collaboration Using T-Mobile's Network Solutions
Hello T-Mobile Community, I'm currently overseeing a remote team using T-Mobile's network solutions, and we're experiencing occasional performance lags during video conferencing and large file transfers. We've deployed several cloud-based tools and a Red Hat server to manage data remotely, but there seems to be a connection bottleneck at times. Has anyone else faced similar challenges with large-scale remote work setups, especially when using T-Mobile's services for high-bandwidth tasks? I've considered optimizing network settings on our Red Hat server to handle the increased load, but I'm curious if there are specific T-Mobile network configurations or support services that could enhance overall speed and reliability. Would appreciate any advice or insights from the community, especially on maximizing 5G capabilities for seamless remote work. ¡Gracias!
sms
Certain contacts not receiving text messages from me and there are certain contacts that I don't receive texts from even after I text them. I am using a Samsung s24 ultra but problem started before with a s21, thought newer phone would help but apparently not. Has anyone found a solution to text messages bot working properly.
Gateway
I just installed the new Gateway for internet connection. It works fine when connecting to websites except when trying to connect to the T-Mobile website. Here is the error message I get when trying to access the T-Mobile website using the Gateway connection: Access Denied You don't have permission to access "http://www.t-mobile.com/home-internet/faq?" on this server. N° de referencia: 18.2fc4ce17.1734626231.ee72a058 https://errors.edgesuite.net/18.2fc4ce17.1734626231.ee72a058 I cannot connect using Microsoft Edge or Google Chrome. I can connect to the T-Mobile website using my phones Hotspot. Joe Z
