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I can't pay my bill using an international credit card
Hello everyone, I'm pleased to participate in this community. My post is about paying my bill using my credit card, but now it isn't allowed because the bank account is not based in the US, even when the credit card is Visa. I don't understand why this happened. Even when I created my account, I made the first payment with the same (international) credit card, which worked. I need to maintain this US number because I'm doing my master's degree studies at an American university. Many thanks for considering my post. Best, FFFREE PHONE PROMOTION IS A SCAM!!!
I AM SO FURIOUS WITH BEING RIPPED OFF AND LIED TO AGAIN AND AGAIN!!! Call every bill cycle and it never gets corrected!!! I traded in my iPhone for a free iPhone. Nothing was ever said about getting only so much for my phone. Free is free. The store manager scammed me and the reps continue to lie to me. They promise to credit me and it doesn't happen. I CANNOT BELIEVE A BUSINESS LIES TO CUSTOMERS!! Disgusting!!!False Advertisement
After going to tmobile to replace my lost phone, the workers convinced us that if we should trade in my husband and children phones and get new ones and it's completely free. My husband asked what's the catch and they said there was none. Now that we are trying to switch because of the big bill every month we heard that we owe on the phones. Keep in mind that there phones were new because my husband had the Google pixel 7 and my kids has phones 13 and 13+. Now they are telling me I owe over 2000 dollars for them falsely advertising products to get sale
How to get a resolution? SCAM!
My parents recently upgraded their phones after a T-Mobile employee informed us they were eligible for an upgrade with an $830 refund per line, plus a Costco gift card on our existing plan. Two months later, I checked and found that we're only receiving a $300 credit per line. When I followed up, I was told our phone plan doesn't actually qualify for the higher credit, and now we're facing an additional $60 per month to receive the credit we were promised. The employee acknowledged his mistake and even offered to pay the difference himself, but his manager reprimanded him for saying that. Rather than taking responsibility or addressing the issue, it seemed like the manager wanted him to cover it up. I've been going back and forth between customer service and the store, but nothing has been resolved. I also emailed the manager requesting the regional manager's contact information, but I still haven't received a response.
30Gb 90 day trial on Surface Pro 9
I enrolled in the 30Gb 90 trial that came preinstalled onmy Surface Pro 5g/LTE Laptop with but for some reason it never activated an eSIM on the computer. I called support 3 times for long times in an attempt to get it operational. After working on it for a bit on the 3rd call, they forwarded me to network services who told me that they do not offer this promotion for Windows butonly support phones, not computers even though the plan indicates "Windows" and I read to him off their web site the promotion! Here is what the show on their web site -https://www.t-mobile.com/news/network/t-mobile-delivers-free-5g-connectivity-with-the-microsoft-surface-pro-9-with-5g On the T-Mobile dashboard to indicates my plan as "Windows Mobile Plans 3 Month 30GB Trial" with 0Gb to 30Gb used. It is truly amazing how difficult it is to get a Windows laptop connected through T-Mobile and will not support this promotion.Traded in phone paid off early
I purchased a new phone and traded in my boyfriends old phone through the Kiosk at Costco. I had a monthly charge for my phone and my boyfriends phone however, I was reimbursed each month for his phone. I went ahead and paid off both phones early. My question is related to my boyfriends phone. There was an approximately $350 balance on his phone and I was getting reimbursed each month for it. Will I be reimbursed the $350 that I paid off early?
