Forum Discussion
Locked mobile even though fully paid for it by T-Mobile
Hey T-Mobile community! 馃摫 I recently purchased an iPhone 12 Pro from Target, thinking it was unlocked. Turns out, it's locked by T-Mobile even though I fully paid for it. Target suggested reaching out to T-Mobile, but after a live chat, it seems they can't assist.
I'm puzzled because my friend had a similar issue with AT&T, and they unlocked his phone swiftly through a simple online request. Can't T-Mobile check the payment status and unlock it using the IMEI? I'd appreciate any guidance or support on this matter. Let's make sure everyone can fully enjoy their phones hassle-free! 馃 #UnlockMyiPhone #TMobileHelp
Nope, you need to meet the unlock requirements of the first Sim card inserted, this case Tmobile.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
Apple will tell you they don't unlock phones but this do this 3rd party releller flex policy.
https://discussions.apple.com/thread/7960267?sortBy=best
Nope, you need to meet the unlock requirements of the first Sim card inserted, this case Tmobile.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
Apple will tell you they don't unlock phones but this do this 3rd party releller flex policy.
https://discussions.apple.com/thread/7960267?sortBy=best
Does that mean that this can be unlocked by apple?
Whenever you buy an iPhone from a 3rd party reseller like Target the phone is sold as "unlocked" but actually locks to the first sum inserted in the phone. This is an Apple policy.
