Forum Discussion
HeavenM
Hace 2 añosAdministrador de la comunidad
Need to unlock a device? Here's some information to get you started.
The magic of cell phones is that they are our companion wherever we go. They connect us to friends and family, work, entertainment, and everything in between. Cell phones have also been a convenient ...
fireguy_6364
Hace 2 añosModem Master
Joanne057 wrote:I have an old iPhone 11 and I need it to be unlock and the phone is paid off since 3 years old. I called customer service and they are giving me a hard time to unlock it. They say it will take up to 24-72 hours to unlock it. Well it's over that time frame. I am still a customer with them but I want to give this phone to a family member. What can I do to get unlock?
TMO must put in a request for unlock to Apple..they do whatever they need to do then accept the unlock request.
Android they just check to make sure everything has been met obligation wise then fire out the unlock.
for what its worth..is the old phone connected to at least wifi if its no longer on the TMO network?
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