Forum Discussion
Rambabu_Javvaji
Hace 2 añosNetwork Novice
simlocked but t-mobile saying fully unlokced
I bought Iphone 13 pro and I fully paid for my phone before I came here and when I was paying for the device, t mobile expert said that it has been fully unlocked. On my setting, it still says S...
fireguy_6364
Hace 2 añosModem Master
did you purchase it from TMO or elsewhere? the issue might be that the correct info for that specific phone is not in the system (happens when you bring in a non TMO purchased phone) so the system will get confused on what exactly its supposed to be unlocking. if this might be the case contact TMO and have them update your devices info to the correct info..then give it about 24 hours and contact them again for another attempt.
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