Forum Discussion
T-Mobile's worst customer service - cannot unlock a device after numerous calls!
For a communications company, T-Mobile cannot communicate with its customers so I am certainly leaving T-Mobile after this mess is resolved. With that being said, here is my issue: I called customer...
gramps28 wrote:Out of curiosity what type of phone and did you purchase it directly from Tmobile or a reseller?
The last 2 phones I bought from Tmobile automatically unlocked after 40 days after meeting the requirements.
It’s an iPhone 13 Pro Max, I bought it from a reseller but I called T-Mobile before I bought it and again they offered their “personal guarantee” that the phone was paid off on their system and didn’t have an issue, all I needed was to wait 40 days.
their personal guarantees are a joke!
