Forum Discussion
T-Mobile's worst customer service - cannot unlock a device after numerous calls!
For a communications company, T-Mobile cannot communicate with its customers so I am certainly leaving T-Mobile after this mess is resolved. With that being said, here is my issue: I called customer...
Contact Tmobile support using messenger on Tmobile's Facebook page. With resellers the imei# doesn't always gets entered into Tmobile's data base. This is a fairly common error and the support team on Facebook as encountered this issue multiple times.
They will get the imei entered into the data base and get the unlock done.
