Forum Discussion

TonyBui's avatar
TonyBui
Network Novice
Hace 5 meses

Unlocked device

My phone (T-mobile REVVL V + 5G) were bought from assurance wireless and it were unlocked. When I put the simcard from other carriers, it wasn't work.

IMEI: 357492499133567

  • You need to contact Assurance Wireless and ask them to unlock it. Tmobile can only unlock phones they sell.

  • TonyBui's avatar
    TonyBui
    Network Novice

    Thank you so much. I will contact them to unlocked my phone

  • gramps28's avatar
    gramps28
    Router Royalty

    You need to contact Assurance Wireless and ask them to unlock it. Tmobile can only unlock phones they sell.

  • TonyBui's avatar
    TonyBui
    Network Novice

    I bought it more than 1 year and I checked it unlocked