ContribucionesMost RecentMost LikesSolutionsRe: Temporary Unlock It was the best option and was already done. Down to bare bones with only system updates. Same issue. Tech support couldn't fix either and is sending a new phone. To think we didn't try this!?!?!? Re: Temporary Unlock It's not an app. The cell service shuts off Re: Temporary Unlock Yes. The update patch. Pretty sure it's responsible as it never happened before that. Phone now gets the pop up 4 or 5 times a day and loses service for hours. Wifi is fine. All network settings gray out during the outage. Re: Temporary Unlock Same thing here same phone started with the latest update. T-Mobile tech couldn't solve. They are shipping a replacement phone but I don't think It's the issue