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Kjmucks
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Re: Lock status confusion
Thanks gramps28. I'll research that.Syaoran is that what the DS stands for?. I was just guessing. My original purchase paperwork does not state it is a dual sim phone. What kills me is I can get a list of available networks (can only do with unlocked) and it will register another carrier's SIM card and I can make a call with a different sim. Also no location will even test the phone to see if it's really locked! One location did a quick scroll and said it was locked. Don't know what she was looking at..should go back and ask. Mostly it's T-Mobile reps on phone telling me it's locked, but not by them, so they can't unlock it because I didn't buy it from them. Samsung suggested that I show T-Mobile the proof of the phone's unlock status. They suggested thatwhen T-mobile set me up they misconfigured something in theirsystem. Also, if my phone had been previously locked, why wasn't there a problem with T-Mobile setting up my new account?47Visto0likes0ComentariosRe: Lock status confusion
Perhaps, but even still that provider cannot by law hold your phone in locked status indefinitely. The problem here is that T-Mobile says they don't have a lock on it. If they don't, then who does? I believe my phone is and should not be locked by any provider. Just trying to figure this out.49Visto0likes0ComentariosLock status confusion
I bought my new factory unlocked phone in Sept. 2022 (Samsung A53 5G). I signed up with T-Mobile a few days after receipt. No problems whatsoever. Now T-Mobile and other providers are telling me my unlocked phone is locked. T-Mobile says it shows in their systemas locked but THEY DIDN'T LOCK IT.Advised to contact original provider (there was none). I see nothing on my phone indicating locked status. Today I contacted Samsung who verified definitively that the phone I purchase was unlocked at time of purchase and shows as unlocked currently. Was advised T-Mobile needs to look into this. T-Mobile, can you please look into this. I have just persuaded family to switch to T-Mobile. I hope I didn't make a mistake. Also the Samsung rep sent proof of unlocked status to me. Thank you in advance. Plz advise what further info I need to provide.Solved2.2KViews0likes16Comentarios