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KurtM
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Joined 3 years ago
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Re: Netgear Nighthawk M5 (MR5200) Mobile Router never connects to fast.t-mobile.com
[Resolved] So this is interesting. The T-Mobile store sold me a "100GB Mobile Internet for 5G" plan under the BYOD (Bring Your Own Device) program. I was excited because it was 100GB. Turns out that the Plan is incompatible with my Netgear Nighthawk M5 device -- even though T-Mobile's IMEI checker assured me that my "device is fully compatible with T-Mobile's network technology" and my "device is not blocked from use on our network". The 100GB plan (for $55) is only compatible with select devices -- Netgear not being one of them. So T-Mobile's customer support told me that they would have to switch me to another plan that supported the Netgear M5. Sounded okay until she told me that it was a 50GB plan but still costs $55. Once they switched my plan to the downgraded version, the Nighthawk M5 started connecting to T-Mobile's APN and I am able to use my M5. T-Mobile, why don't you allow the Netgear Nighthawk M5 on the 100GB plan?9Visto0likes0ComentariosNetgear Nighthawk M5 (MR5200) Mobile Router never connects to fast.t-mobile.com
After setting my new Netgear Nighthawk M5 (MR5200) Mobile Router up with the fast.t-mobile.com APN, it never connects. The status just continually says "Searching for network, please wait..." The associates at my local T-Mobile store were unable to get it to connect either. This device shows as "fully compatible with T-Mobile's network technology" and "device is not blocked from use on our network" when I use the T-Mobile IMEI checker. What am I missing here? Has anyone else gotten a M5 to connect to the T-Mobile APN?3.1KViews0likes3Comentarios