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Maga
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Joined 2 years ago
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Re: Unable to unlock Iphone 13 purchased from BB, contacted TMobile 4 Times!
@fireguy_6364 Criteria is met on my end; Phone (iPhone 13 Pro Max) fully paid, etc. T-Mobile has me going in circles. Ive reset my phone, pulled the SIM card out(did not work). I've talked to supervisor at T-mobileand they expressed that they will solve the problem and expect a call back from them within 24-48hrs. Didn't get a phone call back as promised. Also, they alway say that they'll escalate the request. Today 26SEP23, I have reached T-Mobile through Messenger. Here is what they said… "You're welcome! Thank you again for your time and patience! It is genuinely appreciated! I've sent that email to escalate the request to unlock your device IMEI. I will follow up with you on 10/1/23! Thank you for being the best part of T-Mobile! Talk to you then! ^Lucia Andrade."2Visto0likes0ComentariosRe: This device is not in our system. Unable to unlock for other carriers sim.
I'm having the same issue with T-Mobile. I've called 5 times to get my iPhone unlocked. @nyc_1i am now following your advice by trying to communicate via messenger. Hopefully they can resolve this problem. I'm so ready to dump T-Mobile and go elsewhere.55Visto1like0ComentariosRe: Unable to unlock Iphone 13 purchased from BB, contacted TMobile 4 Times!
This is ridiculous. I have been trying to unlock my iPhone for the 5th time. I've made several calls to T-Mobile to resolve this issue. My last call I have requested a ticket number for my request of getting my device unlocked. I had purchased my iPhone originally through Apple. I am literally ready to dump T-Mobile.2Visto0likes0Comentarios